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Cancel 9ROUND
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the 9Round service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 9Round: Easy Method
What is 9Round
Overview
9Round is a kickboxing-themed fitness program offering 30-minute, circuit-based workouts that combine cardio and strength training. It is delivered both in-studio at local franchised gyms and on-demand via an online app.
Offerings
Services include in-person studio memberships and an On Demand streaming plan called 9RoundNOW. The On Demand plan offers unlimited streaming workouts and nutrition tools.
How to cancel 9Round
Cancel 9RoundNOW (On Demand)
- Check your free trial: 9RoundNOW in South Africa has a 7-day free trial; cancel before the trial ends to avoid charges. On Demand membership info
- If you already paid, cancel through the app or subscription settings; your membership will continue until the end of the current billing period.
Cancel studio-based memberships (in person)
- Contact your local 9Round studio to request cancellation - franchised studios handle membership termination locally.
- Follow studio instructions for written notice or signed forms; keep proof of the cancellation request and any confirmation from the studio.
What happens when you cancel
Access after cancellation
If you cancel On Demand after payment, you will retain access until the end of your paid billing period. For studio plans, access typically continues until the end of the paid month or term.
Billing and account status
Cancelling stops future automated billing once the notice period and studio policies are satisfied. Memberships do not usually end immediately if they were already paid for the current period.
Will I get a refund?
General refund policy
- Payments for memberships are generally non-refundable; there are no refunds or credits for partially used periods. 9Round Terms of Service
Possible exceptions
- Some locations or managers may allow a limited window (reported examples: ~3 business days) to refund initiation fees, but this is not guaranteed and varies by location. Third-party refund summary
- Always request refunds in writing and ask for confirmation; keep receipts and timestamps of your requests.
9Round plans and pricing
On Demand pricing
The publicly listed On Demand plan (9RoundNOW) pricing is available in USD for online subscription.
Studio pricing
No official studio pricing in South African rand was published online; contact your local 9Round studio for exact ZAR rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| On Demand (online) | USD 9.99 / USD 99.99 | Monthly / Annual | Unlimited streaming workouts, nutrition tools |
| Studio (in-person) | Contact for pricing | Contact for pricing | Local studio membership - contact your studio |
Your consumer rights in South Africa
Key legal protections
Under the South African Consumer Protection Act, consumers are protected from unfair contract terms and must receive reasonable cancellation procedures.
How this applies to gym memberships
- Unreasonable future liability clauses are often unenforceable; cancellation fees must be reasonable and proportionate.
- You are entitled to fair processes - request written confirmation and keep evidence if you dispute charges.
Customer experiences
Positive feedback
Many members praise the effectiveness of the workouts and supportive trainers at individual locations.
Negative feedback
Common complaints include continued billing after cancellation, unclear subscription terms, billing errors, withheld refunds, and slow or unhelpful customer service.
Documentation checklist
Before you submit cancellation
- Your full name and membership ID (if provided by studio).
- Proof of payment (bank statement, receipt, or app confirmation).
- Date-stamped written cancellation request (email or signed form).
If you need to escalate
- Studio contact details and any written confirmation from the studio.
- Copies of the Terms of Service relevant to your membership. 9Round Terms of Service
- Record of follow-up communications and dates.
Common mistakes
Timing mistakes
Failing to cancel before the 7-day free trial ends leads to an automatic charge for On Demand subscriptions.
Similarly, cancelling after a billing date without checking the studio’s billing cycle can result in an additional full-period charge.
Documentation and expectation errors
Relying only on verbal cancellation requests or phone calls without written proof often causes disputes over whether cancellation was submitted.
Expecting pro-rata refunds for partial months is a common mistake; Terms of Service typically state no pro-rata refunds.
Comparative recap
Quick comparison
The table below summarizes key differences between On Demand and studio memberships to help you decide which path to follow for cancellation and disputes.
When to choose which
Use the On Demand cancellation flow for app subscriptions and contact your local studio for in-person memberships and disputes related to studio billing.
| Feature | On Demand (9RoundNOW) | Studio (in-person) |
|---|---|---|
| Price | USD 9.99 / USD 99.99 (listed) | Contact local studio for ZAR pricing |
| Cancellation method | Cancel in app or subscription settings; cancel before 7-day trial ends to avoid charges | Submit cancellation through local studio; follow their written process |
| Refunds | No refunds for partial periods; cancel before trial to avoid charge | No pro-rata refunds; refunds depend on studio policies and are uncommon |
| Common issues | Auto-renewal charges after trial or missed cancellation | Continued billing after claimed cancellation or unclear contract terms |
After cancelling
Next steps
Keep copies of your cancellation confirmation and monitor your bank or card for any continued charges for at least one full billing cycle.
If billing continues or you need help
- Review Terms of Service: 9Round Terms of Service
- On Demand membership details: 9RoundNOW membership (SA)
- If refund or dispute options are unclear, consider third-party summaries and next steps: JoinChargeback: 9Round refund summary
Address
Corporate address
9Round Franchising, LLC, Attn: General Counsel, 847 NE Main Street, Simpsonville, SC 29681, USA.
Local studio
For studio cancellations and local pricing, contact the specific 9Round South Africa location where you hold your membership.