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Cancellation service #1 in South Africa
V Shred is a fitness platform that offers workout programs, nutrition plans, video tutorials and supplements. It operates through web subscriptions and mobile apps (iOS and Android).
The service targets users seeking weight loss, muscle gain and guided training plans, with both one‑time purchases and recurring subscriptions available.
Access to V Shred ends immediately after cancellation; there is no continued access for the remainder of a paid billing cycle.
Make sure to download any digital content you need before cancelling.
Stopping a subscription prevents future renewals but may not remove your account data immediately. Check account settings for data options.
If you cancel via an app store, that store controls billing and may keep records of the subscription.
Digital videos and e‑Books have a 30‑day money‑back guarantee when purchased directly from V Shred.
Custom diet and fitness plans are non‑refundable except where required by law.
Below are prices shown in the South African App Store for common in‑app purchases (as reviewed).
Prices and availability can change. Use your app store listing or the app to confirm current local pricing before purchase.
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| VSU | R329.99 | One-time | Unlock full app access (exact feature set not detailed) |
| Female Fat Loss App Bundle | R999.99 | One-time | Includes female-targeted fat loss program(s) |
| Male Fat Loss App Bundle | R999.99 | One-time | Includes male-targeted fat loss program(s) |
| Male Get Ripped Bundle | R999.99 | One-time | Includes male get-ripped program |
| Male Skinny Fat App Bundle | R999.99 | One-time | Includes male skinny fat program |
| Male Hard Gainer Bundle | R1,799.99 | One-time | Includes male hard-gainer program |
| Female Get Toned Bundle | R1,299.99 | One-time | Includes female get-toned program |
| Move Bundle | R999.99 | One-time | Move-focused fitness bundle |
| Custom Diet Plan | R1,299.99 | One-time | Custom diet plan service |
South African consumers generally have a 7‑day cooling‑off right for distance purchases under the Consumer Protection Act.
V Shred’s terms do not explicitly state a 7‑day statutory refund, so local statutory rights may still apply - retain purchase records if you seek to enforce rights.
For faulty or misdescribed goods (including apparel), South African consumers can pursue remedies through local consumer protection channels.
International return policies may limit options, so contact V Shred support and keep documentation if an item is defective or misrepresented.
Some users report meaningful weight loss and are satisfied with supplements and live chat support.
There are accounts of straightforward cancellations and timely refunds in some cases.
Common complaints include aggressive upselling, confusing pricing, and difficulty obtaining refunds.
Several users describe poor or slow customer service and issues where charges continued after attempted cancellation.
Many users try to cancel via email when the subscription was purchased through the App Store or Play Store.
Always cancel through the platform where the purchase was made (device settings or Play Store) to stop future billing.
Failing to cancel at least 15 days before the subscription term end on the web can lead to an unwanted renewal.
Not keeping receipts, screenshots or support correspondence makes disputes and refund requests harder to resolve.
The table below summarises cancellation method, refund governance and access behaviour for each purchase channel.
| Channel | How to cancel | Refund governed by | Access after cancel | Period (期間) |
|---|---|---|---|---|
| Web (direct) | Account dashboard (Billing/Subscription) or email [email protected] | V Shred policies (30‑day for digital products; program exceptions apply) | Access ends immediately | Subscription term |
| iOS (App Store) | Device: Settings → Your name → Subscriptions → V Shred → Cancel | Apple’s refund process (App Store controls refunds) | Access ends immediately after cancellation | Subscription term |
| Android (Google Play) | Play Store → Menu → Subscriptions → V Shred: Nutrition & Fitness → Cancel | Google Play refund process | Access ends immediately after cancellation | Subscription term |
Keep confirmation emails or screenshots proving you cancelled and the date you requested termination.
If you continue to be billed, contact your payment provider or the app store and provide cancellation proof.
V Shred, LLC
4530 S Decatur Blvd, Las Vegas, NV 89103, USA
Email: [email protected] (use attention: Cancellation Department for cancellations).
For App Store or Google Play purchases, use Apple or Google support channels for billing disputes.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.