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Bodbot

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Bodbot Cancel Subscription | Postclic
Bodbot
175 Crescent Ave
94110 San Francisco United States
contactinformation@bodbot.com
Cancellation of Bodbot contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bodbot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bodbot
175 Crescent Ave
94110 San Francisco , United States
contactinformation@bodbot.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Bodbot: Easy Method

What is BodBot

Overview

BodBot is a personalized workout app that creates fitness plans based on your goals, equipment and preferences.

It adapts workouts over time and offers free and paid subscription options with tracking and adaptive programming.

Core features

Key features include tailored workout plans, progress tracking, and adjustable equipment and goals settings.

The app is available on mobile (App Store and Google Play) and via web subscriptions.

How to cancel BodBot

iOS (App Store) cancellation

  • Open your iPhone or iPad Settings or the App Store app and go to your Apple ID > Subscriptions.
  • Find BodBot in your subscriptions and turn off auto-renewal to cancel future billing.
  • Note: BodBot explicitly states that refunds will not be provided for the unused portion of the term on App Store purchases.

Google Play and web (direct) cancellation

  • Google Play: Follow the cancellation steps provided in BodBot’s Help Center via your Google Play account subscription management.
  • Web (direct) subscription: Sign into your BodBot account on the website and go to Account Settings to cancel the subscription there.
  • Always confirm cancellation by checking your subscription status and saving any confirmation screenshots or emails.

What happens when you cancel

Access and renewal

When you cancel auto-renewal, your subscription typically remains active until the end of the paid billing period.

After the period ends, the subscription will not renew and you will lose access to any paid features.

Data and account

Cancelling a subscription does not necessarily delete your account or workout history; data retention depends on BodBot’s account policies.

If you want data removed, request account deletion through the app or BodBot support and keep records of your request.

Will I get a refund?

Refund policy summary

There is no formal 14-day right to a refund from BodBot. The company offers a free trial that can be cancelled at no charge within the trial window.

BodBot does not provide refunds outside the trial period according to its stated policy.

App store exceptions and specifics

  • On iOS (App Store): BodBot explicitly states that "refunds will not be provided for the unused portion of the term."
  • App Store and Google Play purchases are subject to Apple’s and Google’s refund processes, which are handled by those platforms and decided at their discretion.

BodBot plans and pricing

Pricing availability

No definitive public pricing details are provided here. For current plan prices, check the app store listing or your BodBot account.

If you cannot find pricing in the app, contact BodBot support through your account for exact amounts.

Contact for pricing

期間 Plan Price
Contact Contact for pricing Contact for pricing

Your consumer rights in South Africa

CPA overview

Under the Consumer Protection Act (CPA), consumers are entitled to fair contract terms and certain cooling-off rights for some transactions.

Digital subscription services bought via app stores often fall outside CPA cooling-off provisions, limiting automatic entitlement to a refund.

Practical steps and remedies

  • If terms are misleading or unfair, you may have recourse under the CPA and can lodge a complaint with the National Consumer Commission.
  • For App Store or Google Play purchases, you can request refunds through Apple or Google; approval is discretionary and not guaranteed.
  • For direct web purchases, stronger CPA protections may apply if the service is not delivered as described.

Customer experiences

Positive feedback

Many users appreciate the free plan’s personalization and the app’s ability to adapt workouts to available equipment and goals.

Users report useful stretching, mobility and general workout guidance and some praise for personalised customer support.

Common complaints

Frequent negatives include billing and cancellation problems, including charges after attempted cancellation during free trials.

Other common issues: UI bugs, exercises or timers failing, inconsistent equipment filtering, and unreliable watch app behavior.

Documentation checklist

Required documents

  • Subscription receipts (App Store, Google Play or web payment confirmation).
  • Screenshots of subscription status, account settings showing cancellation and any confirmation messages.

Optional supporting items

  • Copies of email correspondence with BodBot support and timestamps of cancellation attempts.
  • Bank or card statements showing charges and charge dates for dispute support.

Common mistakes

Timing and auto-renewal errors

Example: Waiting until the last day of a trial to cancel without confirming auto-renewal was turned off can lead to unexpected charges.

Always cancel a day or two before renewal and save confirmation evidence to avoid disputes.

Insufficient evidence

Example: Deleting confirmation emails or not taking screenshots of subscription settings makes disputes harder to resolve.

Keep receipts, screenshots and dates to support refund or complaint requests to app stores or consumer protection bodies.

Comparative recap

At a glance

This table compares key expectations for BodBot versus general subscription norms to help you decide and act.

Use it to prioritise cancellation, evidence gathering, and escalation routes.

Quick takeaways

Feature BodBot What to expect / Action
Cancellation methods App Store, Google Play, Web (Account Settings) Cancel via the platform used to purchase; save confirmation
Refund policy Free trial cancellable; no refunds outside trial Request refund from App Store/Google Play if purchased there; escalate if misleading terms
Consumer rights (SA) Limited cooling-off for app store purchases File complaints with National Consumer Commission for unfair terms

After cancelling

Next steps

Confirm cancellation in the platform you used to subscribe and note the date your paid access ends.

Export or save any workout history you want to keep before access ends if the app restricts data after cancellation.

Where to get help

If you need a refund or have billing issues, contact the store where you purchased (Apple or Google) or BodBot support via the app or your account page.

For unresolved disputes in South Africa, consider contacting the National Consumer Commission for further assistance.

Address

Mailing address

175 Crescent Ave, San Francisco, CA 94110, United States.

This is the primary known mailing address for BodBot as listed in available company information.

Notes

If you require formal correspondence, send clear copies of receipts and a concise description of your issue with dates and screenshots.

Keep records of any postal or email exchange for consumer complaints or chargeback requests.

FAQ

To cancel your Bodbot subscription on the App Store, open your iPhone or iPad Settings or the App Store app, go to your Apple ID > Subscriptions, find Bodbot, and turn off auto-renewal. Remember to keep proof of cancellation.

When you cancel your Bodbot subscription, your account and workout history typically remain intact. However, if you wish to delete your data, you need to request account deletion through the app or Bodbot support.

Bodbot does not provide refunds outside of the free trial period. If you cancel during the trial, you won't be charged, but if you cancel after, you won't receive a refund for the unused portion.

If you cancel your Bodbot subscription before the billing cycle ends, you will retain access to your subscription until the end of the paid period, after which it will not renew.

In South Africa, under the Consumer Protection Act, digital subscriptions may not have the same cooling-off rights as other purchases. If you believe the terms are misleading, you can lodge a complaint with the National Consumer Commission.