Cancellation Workout Anytime: Easy Method

What is Workout Anytime

Overview

Workout Anytime is a subscription-based gym brand offering 24/7 access to cardio and strength equipment and other member services. The brand operates via memberships and digital subscription channels.

Context for South Africa

Workout Anytime appears to be headquartered in the United States and does not publish South African pricing or clearly list South African club locations. Contact a local club (if any) for availability.

How to cancel Workout Anytime

Cancel from the app

• Open the Workout Anytime app and go to Account → Membership.
• Tap the three‑dot menu and select "Cancel Membership".
• Confirm the cancellation and note the on‑screen confirmation detailing how long you keep access. See official instructions: Workout Anytime - Canceling Membership.

Cancel in person, by email or phone

• Contact your home club directly to cancel in person, by email or by phone.
• Expect a written notice requirement (commonly 30 days) and processing time of around 7 - 10 business days. For templates and guidance, see: Cancellation letter guidance.

Cancel App Store / Google Play subscriptions

• If you purchased via Apple App Store, cancel through your Apple ID subscription settings; refunds and repeats are handled through Apple.
• If you purchased via Google Play, cancel through Google Play subscriptions; refunds follow Google's policies. See merchant guidance: App purchase guidance.

What happens when you cancel

Access after cancellation

After cancelling you usually retain access for the period shown on your cancellation confirmation (for example, remaining paid days). Confirm the exact end date on the app or from your home club.

Billing and renewals

Automatic billing should stop after the cancellation effective date. If you subscribed via Apple or Google, they control recurring billing for that purchase.

Account data and records

Your account and billing records may be retained per the operator's data policy. Request data export or deletion from your home club if required.

Will I get a refund?

Refund policy (general)

Refunds depend on your specific membership contract and timing of cancellation. They are handled on a case‑by‑case basis and are not guaranteed.

Timing and methods

• When refunds are approved, they are typically processed within about 7 - 14 business days.
• Digital purchases via App Store or Google Play follow the store's refund procedures and applicable local consumer rights.

Statutory rights and cooling-off

Depending on local law, a 14‑day cooling‑off period for digital purchases may apply unless the service was fully delivered. For store purchases, contact Apple or Google for refunds.

Workout Anytime plans and pricing

Availability of pricing

No verified South African (ZAR) pricing for Workout Anytime was found in available sources for 2024/2025.

How to obtain local pricing

Contact a local club or the operator directly for South Africa pricing. If you purchased through an app store, check the store receipt for the billed amount.

Your consumer rights in South Africa

Cancellation rights under local law

Under the South African Consumer Protection Act, month‑to‑month gym contracts can be cancelled with 20 business days' notice (about one month) in writing or by email, generally with no cancellation fee.

Fixed‑term contracts and fees

• Fixed‑term contracts (e.g., 12 or 24 months) may allow the gym to charge a reasonable cancellation fee, often between about 30% and 80% of remaining months.
• Fitness contracts cannot legally exceed 24 months; any longer term is invalid beyond 24 months.

Escalation and complaints

If a gym refuses a valid cancellation or charges unfair fees, you can lodge complaints with the Consumer Goods and Services Ombud or the National Consumer Commission.

More details on South African fitness contract rules: CodeCash - Gym contract guide.

Customer experiences

Positive and neutral reports

Some members report straightforward cancellation via the app and normal processing of termination requests. Use the official cancellation flow to obtain on‑screen confirmation.

Common negative reports

• Reviews on general platforms have cited continued billing after cancellation and difficulty obtaining refunds or clear contract terms.
• Customers have reported billing disputes and, in some markets, escalation to collections - see general review summaries: Trustpilot - Workout Anytime reviews and BBB - Franchise reviews.

Documentation checklist

Essential documents to prepare

• Membership ID or contract number.
• Proof of payment (bank/credit card statement or app/store receipt).
• Photo ID used for membership (if required by the club).

What to include in a cancellation request

• Member name, membership number, contact details and desired cancellation date.
• Clear statement: "Please accept this as my written notice to cancel my membership" and request for confirmation in writing.
• Retain a copy of the sent email or a written receipt when cancelling in person.

Common mistakes

Assuming app cancellation automatically stops all charges

Example: Cancelling an in‑app membership does not always stop store‑based subscriptions unless you also cancel through Apple or Google where applicable.

Not getting written confirmation

Example: Relying on a verbal confirmation or forgetting to keep a copy of the cancellation notice can make disputes harder to resolve. Always request and keep written confirmation.

Comparative recap

Quick comparison

After cancelling

Verify end of access and billing

Keep the app cancellation confirmation and check your bank or card statement to ensure recurring payments have stopped.

Where to get help and next steps

• Official cancellation instructions: Workout Anytime - Canceling Membership
• Sample cancellation letters and guidance: Postclic - Cancellation letters
• If you believe your consumer rights were breached, see South African guidance: CodeCash - Consumer rights for gym contracts

Address

Corporate HQ (for formal correspondence)

Workout Anytime headquarters

2325 Lakeview Parkway Suite 200, Alpharetta, GA 30009, USA

Note on local correspondence

If you are in South Africa and cannot find a local club, consider using the app or contacting the home club indicated on your membership documentation for formal cancellation instructions.