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Cancel DAILY BURN
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I hereby notify you of my decision to terminate the contract relating to the Daily Burn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Daily Burn: Easy Method
What is Daily Burn
Overview
Daily Burn is a subscription-based fitness service providing on-demand workout videos, personalised plans, and community support for at-home exercise.
Members access a library of workouts across cardio, strength, mobility and beginner programs via web browsers and mobile/streaming apps.
How members use it
Users can stream workouts on DailyBurn.com, iOS and Android apps, and on some smart TV platforms through third-party stores.
Subscription billing depends on where you signed up: directly on the web or via a third-party platform (Apple, Google Play, Roku, Amazon, Xfinity).
How to cancel Daily Burn
Web (DailyBurn.com)
- Log in at DailyBurn.com using a web browser.
- Go to Account Settings → Subscription & Billing → Cancel next to your plan.
- Note: cancellation takes effect at the end of the current billing period; deleting the app does not cancel.
App Store (iOS)
- Open iOS Settings → your name → Subscriptions → select Daily Burn → Cancel.
- Apple manages billing for App Store subscriptions; cancellation must be done through Apple’s subscription settings, not inside the Daily Burn app.
Google Play (Android)
- Open the Google Play Store app → Menu → Subscriptions → select Daily Burn → Cancel subscription.
- Or visit play.google.com → Subscriptions → Manage → Cancel. Uninstalling the app does not cancel billing.
Other third-party platforms
- If you subscribed via Roku, Amazon, Xfinity or another provider, cancel through that provider’s account or subscription settings.
- Daily Burn support cannot cancel third-party platform subscriptions for you; follow the platform’s cancellation flow.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your current billing period.
After that date you will lose access to the subscriber-only content unless you resubscribe.
Billing and renewal
Cancellation stops future renewals but does not usually prorate or refund the remaining period unless the provider’s policy allows it.
If you subscribed through Apple, Google Play or another platform, that platform controls refunds and billing adjustments.
Account and data
Your account profile and activity data typically remain on file unless you request deletion or the provider’s policy specifies removal.
Keep any receipts, cancellation confirmations and screenshots for your records in case of disputes.
Will I get a refund?
30-Day money-back guarantee (web sign-ups)
New paid accounts started directly on the Daily Burn website are eligible to request a full refund within 30 days of sign-up.
To request a refund for a web subscription, email support@dailyburn.com within 30 days. Refunds after 30 days are not honoured.
Free trial and refunds
- If you signed up with a free trial, you will not be charged if you cancel before the trial ends.
- Free-trial sign-ups are not eligible for the 30-day money-back guarantee.
Third-party platform refunds
- If you subscribed via Apple, Google Play, Roku, Amazon, Xfinity or another provider, you must request refunds from that provider.
- Daily Burn cannot issue refunds for subscriptions billed by third-party platforms; platform refund policies and timeframes apply.
Daily Burn plans and pricing
Pricing snapshot
Prices below were pulled from South Africa App Store in-app purchase listings and reflect in-app offerings; billing intervals were not always specified.
Check your specific in-app purchase receipt for the exact billing period and amount charged.
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| At Home Workouts Premium | R2,599.99 | Unknown | Premium access via in-app purchase |
| At Home Workouts Premium | R349.99 | Unknown | Premium access via in-app purchase |
| DailyBurn Basic | R299.99 | Unknown | Basic access via in-app purchase |
| Monthly Basic | R199.99 | Monthly | Basic access, monthly subscription |
| Daily Burn 3-Month Basic | R999.99 | 3 months | Basic access, 3-month subscription |
| At Home Workouts Basic | R259.99 | Unknown | Basic access via in-app purchase |
| Daily Burn Basic (alt price) | R289.99 | Unknown | Basic access via in-app purchase |
Your consumer rights in South Africa
Cooling-off and the CPA
Under the South African Consumer Protection Act (CPA 68 of 2008), digital content supplied electronically generally does not enjoy a 14‑day cooling-off right once access is provided.
This means statutory rights to cancel a digital subscription after access has begun are limited compared with goods.
Platform-specific recourse
If you purchased via Apple, Google Play or another platform, those providers have their own refund mechanisms that may offer additional remedies.
Platform refund outcomes vary and are governed by the platform’s terms and processes, not the CPA directly.
Practical recommendation
- Keep records of sign-up, cancellation, and any correspondence.
- Submit refund requests promptly within Daily Burn’s 30‑day window for web purchases, or use the platform’s refund process for third-party subscriptions.
Customer experiences
Positive feedback
- Users frequently praise variety of workouts, motivating instructors and suitability for home exercise.
- Many appreciate program modifications and beginner-friendly options that improve strength, mobility and balance.
Negative feedback
- Some users report app bugs or technical glitches and occasional issues with billing.
- There are complaints about difficulties cancelling or obtaining refunds when subscriptions were billed through third-party platforms.
Documentation checklist
What to save
- Sign-up confirmation email and receipt showing the purchase date and amount.
- Screenshot or confirmation of cancellation action and any on-screen messages.
- Bank or card statements showing recurring charges and dates.
What to include in refund requests
- Your account email/username and subscription ID (if available).
- Clear timeline: sign-up date, trial expiry (if applicable), cancellation date.
- Copies of receipts and correspondence with Daily Burn or the third-party platform.
Common mistakes
Uninstalling the app instead of cancelling
Users often think deleting the app cancels the subscription; this does not stop billing.
Always cancel via the web Account Settings or the platform subscription settings where you originally subscribed.
Missing the refund window or wrong provider
Requesting a refund after the 30-day web window or asking Daily Burn to refund an Apple/Google charge will likely fail.
Confirm where you were billed (DailyBurn.com vs Apple/Google/other) and contact the correct party promptly.
Comparative recap
Summary table
| Method | How to cancel | Refund eligible | Period (期間) |
|---|---|---|---|
| Web (DailyBurn.com) | Account Settings → Subscription & Billing → Cancel | Yes - 30‑day money-back for new web sign-ups | Varies |
| App Store (iOS) | iOS Settings → your name → Subscriptions → Daily Burn → Cancel | Request via Apple; Daily Burn cannot refund Apple charges | Varies |
| Google Play (Android) | Play Store → Subscriptions → Daily Burn → Cancel | Request via Google Play; Daily Burn cannot refund Google charges | Varies |
| Roku / Amazon / Xfinity | Cancel through the specific platform account settings | Request via that provider; platform policies apply | Varies |
After cancelling
Immediate checks
- Save the cancellation confirmation email or screenshot for your records.
- Monitor your bank or card statement to ensure no unexpected renewals occur.
Next steps if charged
- If charged after cancellation, contact the platform you used to subscribe (Apple/Google/Roku/Amazon/Xfinity) or Daily Burn support if you paid on the website.
- Include receipts, dates and cancellation confirmation when requesting a refund or charge reversal.
Address
Corporate address
Daily Burn Systems, Inc.
330 West 34th Street, 5th Floor, New York, NY 10001, USA
Support contact
For web subscription refunds or support, email: support@dailyburn.com.
For subscriptions billed by Apple, Google Play, Roku, Amazon or Xfinity, contact that provider for billing and refund requests.