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Cancel FIGURE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Figure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Figure: Easy Method
What is Figure
Service overview
Figure is a subscription-based fitness service offering on-demand workout videos focused on efficient, full-body training routines suitable for different fitness levels.
The service is delivered digitally via guided sessions and a membership model that renews periodically unless cancelled.
Subscription model
Users subscribe to access the workout library and may have weekly, monthly, or annual billing depending on the plan offered by Figure.
Billing commonly renews automatically; cancelling stops future renewals but does not always refund past billing.
How to cancel Figure
Cancel via the app or website
- Sign in to your Figure account on the app or website.
- Go to Account or Subscription settings and select "Cancel subscription" or similar.
- Follow on-screen prompts to confirm cancellation and keep a screenshot or confirmation email.
Cancel via support or email
- If you cannot cancel in-app, contact Figure support with your account email and subscription details.
- Request written confirmation of cancellation and the effective date of termination.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the current paid period unless the provider states otherwise.
Access may be removed immediately only if specified in the terms; always check the confirmation message.
Renewal and account data
Automatic renewals will be stopped for future billing cycles once cancellation is processed.
Account data (workout history, preferences) may be retained by Figure; request deletion if you want your data removed.
Will I get a refund?
General refund guidance
Refund eligibility depends on Figure’s own refund policy and the timing and reason for cancellation.
Digital subscriptions are often non-refundable for past usage; ask support for prorated refunds if applicable.
Examples and exceptions
- Some South African retailers offer a 7‑day cooling-off for unopened physical goods - see an example policy: Our Generation refunds & returns.
- For Figure, check the service terms or contact support to confirm if a refund or pro rata credit is available.
Figure plans and pricing
Pricing availability
No verified, up-to-date public pricing for Figure (the fitness service) was found in the verified sources provided.
Contact Figure directly for current plan prices and billing cycles.
Contact for official pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Figure subscription | Contact for pricing | Contact for pricing | On-demand workouts; guided sessions; varying levels |
Your consumer rights in South Africa
Cooling-off and returns
South African consumer protections include a cooling-off period for remote or online purchases in many cases, typically allowing returns within 7 days.
This often applies to goods that are unopened and in original packaging; digital services and used goods may be excluded.
How to exercise your rights
- Keep proof of purchase, transaction dates and any communications with the provider.
- Contact the provider first to request a refund, cancellation confirmation or remedy.
- If unresolved, you can escalate through consumer protection channels or seek advice from a consumer rights body.
Customer experiences
Positive feedback
Some users report Figure-like services are user-friendly and efficient with good customer support and high satisfaction on review platforms.
For example, global reviews for services named Figure score highly on Trustpilot in some listings: Figure on Trustpilot.
Caveats and criticism
Review platforms can show variability; individual experiences differ based on billing, support responsiveness, and platform issues.
Take both high and low reviews into account and seek confirmation from official support when making decisions.
Documentation checklist
What to prepare before contacting support
- Account email/username and order or invoice number.
- Date of purchase, billing method and last payment amount.
- Screenshots of subscription settings or error messages, and cancellation attempts.
What to keep after cancellation
- Written cancellation confirmation or screenshot with date and time.
- Any refund confirmations or reference numbers if applicable.
- Records of all correspondence with support (email threads, ticket IDs).
Common mistakes
Missing confirmation
Many users assume a cancellation is complete without saving the confirmation; always get a written acknowledgement.
If you do not receive confirmation, follow up and keep copies of your communications.
Confusing cancellation with deletion
Canceling a subscription does not always delete your account or personal data; request data deletion separately if needed.
Also confirm whether cancelling mid-period stops future billing or removes immediate access.
Comparative recap
Side-by-side cancellation expectations
| Feature | Figure subscription | Typical South African remote purchase (example) |
|---|---|---|
| Cancellation window | Varies by provider; check terms | Often 7 days for remote purchases if product unopened |
| Refund eligibility | Depends on service policy; digital content often non-refundable | Refunds possible for unopened goods; return shipping often buyer's cost |
| Access after cancel | Usually until end of paid period | Not applicable for physical goods after return check |
| How to cancel | App/website or support contact | Return to seller or follow seller’s returns process |
After cancelling
What to monitor
Check your bank or card statements to confirm that future charges have stopped after the cancellation effective date.
Keep confirmation of the cancellation and monitor access to the service until the end of your paid period.
Further help and useful links
- Example retailer returns & refunds page: Our Generation refunds & returns.
- Public reviews for services named Figure: Figure on Trustpilot.
Address
Business address
Figure (service listings) - Address listed for Figure Forms:
177 Voortrekker Rd, Maitland, Cape Town, 7405, South Africa
Contact note
If you need to visit or send postal correspondence, use the full address above and include your account details.
For account-specific questions, contact Figure support through the app or the account contact method provided when you subscribed.