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Cancellation Lean With Lilly: Easy Method
What is Lean With Lilly
Service overview
Lean With Lilly is a subscription-based fitness app offering on-demand workouts, meal guidance and personalised plans designed for weight loss and general fitness.
The service is delivered via mobile apps (Android and iOS) and a web subscription model; access is controlled by an auto-renewing subscription.
Where it is provided
Subscriptions can be purchased through app stores (Android/iOS) or directly on the Lean With Lilly website.
Terms, billing and support are described in Lean With Lilly's published terms of service.
How to cancel Lean With Lilly
Cancel on iOS (App Store)
- Open your Apple device Settings and tap your name, then Subscriptions.
- Find Lean With Lilly and choose Cancel Subscription at least 24 hours before the period ends to stop auto-renewal.
- No refunds are provided for unused portions once purchased; cancellations stop future renewals only.
Cancel on Android (Google Play) and Web
- Android: Open Google Play > Menu > Subscriptions, select Lean With Lilly and turn off auto-renewal.
- Web (Stripe): Log in to your Lean With Lilly account, go to subscription settings and disable auto-renew or manage billing through the account dashboard.
- For full terms on web subscriptions see the provider's terms: Lean With Lilly Terms of Service.
What happens when you cancel
Access and next billing
After cancelling, your subscription typically remains active until the end of the paid period.
Auto-renewal will be disabled so you will not be billed again unless you re-subscribe.
Account and data
Account content and personal data are managed under Lean With Lilly's terms of service.
Check the terms page for details about account deletion or data retention: Terms of Service.
Will I get a refund?
Digital subscription refunds
Lean With Lilly's stated policy for digital subscriptions is that refunds are not offered for app or web subscriptions, including accidental purchases or changes of mind.
The provider's terms make clear that no refunds are provided for early termination of a subscription.
Exceptions for physical or faulty goods
- Where physical goods are sold, a standard cooling-off or return window (e.g. 14 days) may apply subject to exclusions.
- Faulty or non-conforming physical goods may be eligible for refund or replacement if reported within the provider's stated timeframe.
Lean With Lilly plans and pricing
Overview of available plans
Official site lists subscription plans in USD/EUR; local ZAR pricing is not published.
The table below shows approximate conversions to South African rand based on mid-2026 exchange estimates.
| Plan | Price (approx ZAR) | Period | Features |
|---|---|---|---|
| Monthly (USD) | approx R393.00 | Monthly | Full app access, auto-renewing subscription |
| Quarterly (USD, avg per month) | approx R302.00 | Monthly (billed every 3 months) | Full app access, discounted vs monthly |
| Annual (USD, avg per month) | approx R227.00 | Monthly equivalent (billed annually) | Full app access, best value |
| Monthly (EUR) | approx R357.00 | Monthly | Full app access, after 15% discount |
| Quarterly (EUR, avg per month) | approx R280.00 | Monthly equivalent (billed every 3 months) | App access, discounted vs monthly |
| Annual (EUR, avg per month) | approx R208.00 | Monthly equivalent (billed annually) | App access, best value |
Your consumer rights in South Africa
Cooling-off and the CPA
The Consumer Protection Act (CPA) provides certain cooling-off rights for goods and some services, often around a 7 working-day window for specific purchases.
However, digital subscriptions that grant immediate access to content typically fall outside those refund protections once access is activated.
How this applies to Lean With Lilly
Because Lean With Lilly subscriptions provide instant access to digital content, South African consumers are unlikely to have a statutory right to a refund after activation.
Consumers retain standard rights for physical goods (defects or non-conformity) where applicable.
Customer experiences
Positive feedback
Some users praise the workouts and Lilly as a coach, calling it an improvement over free videos.
These positive reviews highlight workout quality and program structure.
Negative feedback
- Several users report issues with the Android app, streaming to TV, and limited customisation for injuries.
- Complaints include automatic renewals without reminders, difficulty accessing subscription details in-app, and unsatisfactory customer support responses.
See user reviews: Trustpilot reviews.
Documentation checklist
What to gather before you cancel
- Account email or username used to subscribe.
- Proof of purchase or billing statement showing the subscription charge.
- The platform used to subscribe (App Store, Google Play or web).
What to keep after cancelling
- Confirmation of cancellation or screenshot of subscription status.
- Any correspondence with customer support for future reference.
Common mistakes
Missing the cancellation window
Many users miss the cut-off and are charged because subscriptions must be cancelled before the renewal date.
Check your renewal date and turn off auto-renew at least 24 hours before the period ends for App Store subscriptions.
Contacting the wrong place
Users sometimes contact Lean With Lilly support without checking where they originally subscribed.
If you subscribed via Google Play or the App Store, manage the subscription in the respective store - contacting the app developer alone may not stop billing.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund policy |
|---|---|---|
| App Store (iOS) | Cancel via iTunes/Apple Subscriptions in device settings. | No refunds for unused portions; cancel before renewal. |
| Google Play (Android) | Turn off auto-renew in Google Play Subscriptions. | No refunds for unused portions. |
| Web (Stripe) | Manage subscription in your Lean With Lilly account or billing dashboard. | No refunds for early termination of subscription per terms. |
Notes on comparison
All channels use auto-renewing subscriptions; cancelling stops future billing but normally does not provide refunds.
Consult the service terms for platform-specific details: Terms of Service.
After cancelling
Check access and billing
- Verify your subscription status in the store or account and confirm the end date of access.
- Keep a screenshot or confirmation email as proof of cancellation.
Useful links
- Lean With Lilly Terms of Service: https://leanwithlilly.com/pages/terms-of-service
- Google Play app page (Android): Lean With Lilly on Google Play
- User reviews and experiences: Trustpilot - Lean With Lilly
Address
Corporate address
Lean Fitness Limited, Amelia House, Crescent Road, Worthing, West Sussex BN11 1RL, United Kingdom.
Support and contact
For subscription support check your purchase platform (App Store, Google Play) or the Lean With Lilly account dashboard and terms of service linked above.
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Written by Khanyisile Zulu
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Lean With Lilly subscription on iOS, open your device Settings, tap your name, then Subscriptions. Find Lean With Lilly and select Cancel Subscription at least 24 hours before the billing period ends to stop auto-renewal. Remember, no refunds are provided for unused portions.
Yes, you can cancel your Lean With Lilly subscription through the web by logging into your account, navigating to subscription settings, and disabling auto-renewal. Make sure to keep proof of your cancellation request.
After cancelling your Lean With Lilly subscription, you will retain access until the end of the current billing period. Auto-renewal will be disabled, so you won't be billed again unless you choose to re-subscribe.
No, Lean With Lilly does not offer refunds for early termination of subscriptions. Their policy states that refunds are not provided for any unused portions of the subscription.
If you need to verify your cancellation details, check your contract or billing statement for the official cancellation channels. You may also consider sending a written cancellation request via registered mail to ensure proof of your request.