Cancellation Life Leisure: Easy Method

What is Life Leisure

Overview

Life Leisure is a subscription-based fitness service that offers gym access, group classes, personal training and wellness programmes.

Members typically sign up for recurring memberships that grant access to facilities and booking systems for classes and amenities.

Service scope

The brand appears to operate as an online-managed membership service with mobile and web subscription options.

Available public information suggests the service is commonly managed via an account portal, Apple subscriptions or Google Play subscriptions.

How to cancel Life Leisure

Cancel via the website

• Log in at your Life Leisure account on the website.
• Go to Account Settings → Memberships → Cancel Subscription.
• After cancellation you should receive an email confirmation; keep that for your records.
• Reference: How to cancel - Life Leisure.

Cancel on Apple (iOS) or Google Play (Android)

• Apple (iOS): Open Settings → Apple ID → Subscriptions → Life Leisure → Cancel Subscription.
• Google Play (Android): Open Google Play Store → Menu → Subscriptions → Life Leisure → Cancel Subscription.
• These methods cancel the subscription billed through Apple or Google; follow the platform prompts to confirm.
• Reference: How to cancel - Life Leisure.

What happens when you cancel

Access after cancellation

Typically you retain access until the end of the current paid billing period unless otherwise stated in your agreement.

Do not assume immediate loss of access; check the confirmation email for exact dates.

Confirmation and data

Cancellation should trigger an email confirmation; save that message and any reference number for disputes.

Member data policies vary - request written confirmation if you need account deletion or data removal after cancelling.

Will I get a refund?

Published policy summary

Public consumer-advice summaries indicate Life Leisure requires written notice (often about one month before the next billing cycle) to cancel.

Those summaries also state fees already paid are generally non-refundable. See the reference below for details.

Exceptions and disputing charges

• If you believe you were charged incorrectly, collect evidence (statements, emails, screenshots) and contact the provider first.
• If the provider does not resolve the issue, you can contact your payment provider or card issuer to discuss a chargeback or dispute.
• Reference: How to cancel - Life Leisure.

Life Leisure plans and pricing

Pricing overview

No official ZAR pricing for Life Leisure memberships in South Africa could be verified in public sources.

If you need exact fees, contact Life Leisure directly via your account portal or the channel where you signed up.

Contact for pricing

Your consumer rights in South Africa

General rights guidance

If you are a South African consumer, you have statutory rights under local law when buying services.

Specific cooling-off periods, cancellation windows and refund rules depend on the Consumer Protection Act (CPA) and the terms of your contract.

Practical steps to protect your rights

• Keep all written agreements, receipts and the cancellation confirmation email.
• If you cannot resolve a dispute with the provider, contact your bank or card issuer to discuss a payment dispute or chargeback.
• Consider contacting the National Consumer Commission or a local consumer advice service for formal guidance.

Customer experiences

Reported negative issues

Public review platforms contain several 1-star reviews complaining about frequent closures, inaccessible bookable facilities and recurring billing or membership issues.

These reviews highlight communication problems and frustration with billing practices reported by some members.

Balance and limitations

There are fewer verified positive review excerpts available in the sources consulted, so the public record leans toward complaints.

Individual experiences vary; use documented evidence when contacting support or disputing charges.

See public reviews: Life Leisure reviews on Trustpilot.

Documentation checklist

Essential records to collect

• Account username or email and membership ID.
• Subscription start date and billing schedule (screenshots help).
• Cancellation confirmation email or screenshot.

Supporting evidence for disputes

• Bank or card statements showing recurring charges.
• Any written communication with the provider (emails, chat transcripts).
• Booking confirmations that show inaccessible facilities (if relevant).

Common mistakes

Incorrect cancellation channel

Members sometimes cancel on the wrong platform (for example cancelling on the website when billed through Apple or Google Play).

This can leave the subscription active and charges continuing; always cancel through the platform that handles billing.

Failing to keep confirmation or missing notice periods

Not saving the cancellation confirmation or failing to meet any written notice period can lead to unexpected charges.

Always request and retain written confirmation and note any required notice window mentioned in your membership terms.

Comparative recap

At-a-glance comparison

After cancelling

Monitor payments and statement

• Watch your bank and card statements for any unexpected post-cancellation charges.
• If you see charges after cancellation, contact the provider and your payment provider immediately.

Where to get help and further reading

• Cancellation instructions summary: How to cancel - Life Leisure.
• Public customer reviews and experiences: Life Leisure on Trustpilot.
• If needed, raise a dispute with your card issuer or seek local consumer advice in South Africa.

Address

Listed address

20 Van Riebeeck Street, Stellenbosch, Western Cape, 7600, South Africa.

Important note about location

This address appears tied to a Life and Leisure accommodation listing and may be unrelated to the fitness subscription service discussed above.

If you need the provider’s official billing or legal address, ask Life Leisure support directly via your account portal before escalating a dispute.