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I hereby notify you of my decision to terminate the contract relating to the Myfitnesspal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myfitnesspal: Easy Method
What is MyFitnessPal
Overview
MyFitnessPal is a nutrition and fitness tracking app that helps users log food, track calories and monitor exercise to support weight and health goals.
Core features
It provides a large food database, barcode scanner, exercise logging and integrations with devices and other apps to collect activity and nutrition data.
How to cancel MyFitnessPal
General rule
Subscriptions must be cancelled through the same platform where you bought them (App Store, Google Play, or MyFitnessPal web).
Step-by-step cancellation
- App Store (iOS): Open Settings → tap your name → Subscriptions → MyFitnessPal → Cancel Subscription. This process is handled by Apple. Official guide
- Google Play (Android): Open Play Store → Menu → Subscriptions → MyFitnessPal → Cancel Subscription. This process is handled by Google. Official guide
- Web (myfitnesspal.com): Log in at myfitnesspal.com → My Home → Premium → Subscription Settings → toggle Auto‑Renewal from On to Off. Changes made on the web stop renewal at the end of the current paid period. Official guide
What happens when you cancel
Access and features
After cancelling, you retain Premium benefits until the end of the paid billing period. Once the period ends, your account reverts to the free plan and Premium features are removed.
Billing and renewal
Cancelling stops future auto‑renewals; it does not usually produce an immediate prorated refund. If you purchased through Apple or Google, those platforms control billing and any refunds.
Will I get a refund?
Official policy
MyFitnessPal generally states purchases are final and non‑refundable except at their sole discretion.
Exceptions and platform refunds
- Refunds for purchases made through the App Store or Google Play must be requested from Apple or Google respectively; MyFitnessPal does not process those refunds directly. Guidance on refunds
- Some users report occasional exceptions where refunds were issued, but these are inconsistent and not guaranteed.
MyFitnessPal plans and pricing
Plan summary
MyFitnessPal offers a Premium subscription with additional tracking features, an ad‑free experience and deeper goals.
Pricing notes
Exact South African ZAR pricing is not officially published. Below is a locally reported approximation for guidance only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (approx.) | R160.00 | Monthly | Ad‑free, macro goals, barcode, voice logging, deeper tracking |
Your consumer rights in South Africa
Cooling‑off period
Under the Electronic Communications and Transactions Act (ECTA), consumers generally have a cooling‑off right allowing cancellation and a full refund in a defined period in some cases.
Digital content and exceptions
- Digital content and services may have limited cooling‑off or refund rights once performance has begun, subject to ECTA and Consumer Protection Act exemptions.
- Statutory protections may override a vendor's "no refund" policy, but remedies for digital subscriptions can be complex in practice. ECTA cooling‑off info
Customer experiences
Positive feedback
- Users praise the large food database, barcode scanner and effective tracking tools.
- Many report that the app helped with weight loss, habit change and that integrations improved their tracking.
Negative feedback
- Complaints include app bugs, performance issues on iOS, removal of formerly free features and intrusive ads.
- Recurring criticisms mention difficulties cancelling, unwanted or duplicate charges, and inconsistent customer support response. See user reviews for examples. User reviews
Documentation checklist
What to prepare
- Account email and username used with MyFitnessPal.
- Receipt or proof of payment (App Store/Google Play receipt or web confirmation).
- Date of purchase and subscription renewal dates.
Where to find records
- App Store/Google Play purchase history (for platform purchases).
- MyFitnessPal account settings and subscription page (for web purchases).
- Screenshots of subscription settings or receipts to support any dispute or refund request.
Common mistakes
Cancelling in the wrong place
Users often try to cancel on the MyFitnessPal site after purchasing via Apple or Google. That does not stop platform billing - cancellation must be made in the original store.
Assuming refunds are automatic
Many assume cancelling triggers an immediate refund. In most cases cancelling only stops future renewals; refunds are rare and depend on platform policies or exceptional vendor decisions.
Comparative recap
Quick comparison
| Purchase Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings → Subscriptions | Request refund through Apple | Handled entirely by Apple; see official cancellation guide. Guide |
| Google Play (Android) | Cancel via Play Store → Subscriptions | Request refund through Google | Handled entirely by Google; use Play Store purchase history. Guide |
| Web (myfitnesspal.com) | Log in → My Home → Premium → Subscription Settings → Toggle Auto‑Renewal Off | Contact MyFitnessPal support; refunds are rare | Web cancellations stop renewal but refunds are at vendor discretion. Guide |
How to choose
If you want refunds or billing control, note where you purchased and follow that platform's process immediately to maximise your options.
After cancelling
What to check
- Confirm cancellation in the platform's subscriptions page and keep screenshots.
- Verify the end date of access to Premium features so you know when free tier resumes.
Helpful links
- Official cancellation guide: MyFitnessPal Help Center
- South African cooling‑off information: ECTA cooling‑off period
- User reviews and experiences: Trustpilot reviews
Address
Head office
MyFitnessPal principal executive office is listed in public filings. Use corporate contact channels for formal queries.
Corporate address
100 Congress Ave, Ste 400, Austin, TX 78701, United States.