Cancel MyFitnessPal: Easy Method

What is MyFitnessPal

Overview

MyFitnessPal is a nutrition and fitness tracking app that helps users log food, calories and exercise to meet health goals.

It offers a free tier and a paid Premium subscription with extra features such as an ad-free experience and advanced tracking tools.

How it is delivered

The service is available as a mobile app (iOS and Android) and via the web at myfitnesspal.com.

Subscriptions may be purchased through Apple App Store, Google Play Store, or directly via the MyFitnessPal website depending on your device and region.

How to cancel MyFitnessPal

Cancel on iOS (App Store)

• Open Settings on your iPhone or iPad and tap your name.
• Tap Subscriptions → find MyFitnessPal → tap Cancel Subscription.
• Apple handles cancellations and refunds for App Store purchases; contact Apple support for refund requests.
• See MyFitnessPal support for reference: How to cancel (MyFitnessPal support).

Cancel on Android (Google Play)

• Open Google Play Store → Menu → Subscriptions → select MyFitnessPal Subscription → Cancel.
• Google Play handles cancellations and any refunds for Play Store purchases.
• If you cannot find the subscription, check multiple Google accounts you may have signed in with.

Cancel on the Web (myfitnesspal.com)

• Log in at myfitnesspal.com → My Home → Premium → Subscription Settings.
• Toggle Auto-Renewal from On to Off to stop future billing.
• Web cancellations stop auto-renewal but do not affect purchases made via App Store or Play Store.

What happens when you cancel

Access and billing

Cancelling stops future automatic renewals; you usually retain Premium features until the current paid period ends.

No further recurring charges should be made after cancellation, but charges already processed will not be automatically reversed.

Data and account

Your MyFitnessPal account and logged data remain available after cancelling; cancelling subscription does not delete your account.

To remove data entirely, follow account deletion instructions on the website or app settings before or after cancelling.

Will I get a refund?

Official policy

MyFitnessPal’s stated policy is that purchases are final and non-refundable except at their sole discretion.

That means refunds are generally not provided unless MyFitnessPal expressly agrees to one.

Third-party platform refunds and exceptions

• Purchases through Apple App Store or Google Play must be refunded through those platforms, not through MyFitnessPal.
• Users have reported occasional manual refunds handled inconsistently by support or platforms, but these are exceptions rather than the rule.
• See the MyFitnessPal support article for cancellation details: MyFitnessPal cancellation help.

MyFitnessPal plans and pricing

Available plans

The following prices reflect App Store listings converted approximately; local store listings may vary.

Notes on pricing

Prices were converted using an approximate exchange rate; the annual price appears unusually low and may be a listing error.

Always check the App Store, Play Store or MyFitnessPal web checkout for the exact local price before subscribing.

Your consumer rights in Nigeria

Key rights under FCCPA

Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights to clear information and fair contract terms.

The law restricts blanket “no refund” policies and supports refunds for defective, misrepresented or substandard goods and services.

How this applies to MyFitnessPal purchases

• Although MyFitnessPal’s Terms may be governed elsewhere, Nigerians can assert FCCPA protections if local consumer rights are violated.
• Enforcement can be sought through the Federal Competition and Consumer Protection Commission (FCCPC) or Nigerian courts.
• Further reading: Legal note on refunds (source).

Customer experiences

Positive feedback

Many users praise MyFitnessPal for a user-friendly interface, a large food database, and effective calorie tracking features.

Features commonly praised include the barcode scanner and helpful progress tracking tools.

Negative feedback

Users report problems such as app bugs, login and sync issues on Android, and problems with Google Fit integration.

There are also reports of recurring or unauthorized charges and dissatisfaction after certain updates; some users said they received refunds in isolated cases.

Documentation checklist

What to gather before contacting support

• Receipt or proof of purchase showing date, amount and purchase platform (App Store, Play Store, or web).
• Account email or username used for MyFitnessPal.
• Relevant screenshots of subscription status, billing history, or error messages.

When escalating a dispute

• Record dates and details of cancellation attempts and any communications with MyFitnessPal or app stores.
• Keep reference numbers from Apple/Google or MyFitnessPal support tickets for follow-up.

Common mistakes

Assuming one-step cancellation

Users sometimes cancel inside the MyFitnessPal app but forget they purchased via the App Store or Play Store.

That leads to continued billing because platform-level subscriptions were not cancelled.

Not keeping proof

Failing to save receipts or cancellation confirmation makes it harder to request refunds or contest charges.

Always save screenshots and email confirmations when cancelling or disputing a charge.

Comparative recap

Platform comparison

Key takeaway

Cancel on the same platform you used to buy to stop renewals promptly and preserve evidence for any dispute.

Refund chances are generally low unless the store or MyFitnessPal approves an exception.

After cancelling

Follow-up actions

• Save confirmation of cancellation and monitor your bank or card statement for unexpected charges.
• If charged after cancelling, contact the platform (Apple/Google) first and then MyFitnessPal support if needed.

Helpful links

• MyFitnessPal cancellation support
• Manage subscriptions (Apple)
• Manage subscriptions (Google Play)
• Federal Competition and Consumer Protection Commission (FCCPC)

Address

Primary office

100 Congress Ave, Suite 400, Austin, TX 78701, USA

Notes about contacting

For billing issues tied to App Store or Play Store purchases, contact those platforms directly as they control refunds for purchases made through them.

For web purchases or account issues, use MyFitnessPal support channels and keep documentation handy for any formal complaints.