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I hereby notify you of my decision to terminate the contract relating to the Yoga-Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yoga-Go: Easy Method
What is Yoga-Go
Overview
Yoga-Go is a subscription-based app that offers on-demand yoga classes across levels and styles. The service provides single programs, monthly/quarterly/annual subscriptions, and lifetime options.
Who it's for
It is designed for users seeking structured yoga routines for mobility, balance, fitness or weight-loss goals. Content is accessible via Android, iOS and the web.
How to cancel Yoga-Go
On Google Play (Android)
- Open the Google Play Store on your Android device.
- Go to Account or Play Store → Subscriptions → select Yoga‑Go.
- Cancel at least 24 hours before the next billing cycle to avoid renewal.
- Access remains until the end of the paid period after cancelling.
- Official guidance: Cancel on Google Play.
On App Store (iOS)
- Open your device Settings and tap your name.
- Choose Subscriptions → select Yoga‑Go → Cancel Subscription.
- Cancel at least 24 hours before renewal to prevent the next charge.
- Access continues until the current billing period ends.
- Official guidance: Cancel on the App Store.
On the Web
- Log into your account via the app or website.
- Go to Settings → Manage subscription or the Subscription section.
- Cancel at least 24 hours before the next billing cycle to stop renewal.
- If you need help, use the site contact/support options.
- Official guidance: Cancel via the web.
What happens when you cancel
Access and renewal
If you cancel a subscription bought through Google Play or the App Store, your access remains active until the paid period expires.
For web purchases, access generally continues until the period end unless a refund is issued and access is revoked immediately.
Account data and next steps
Cancelling stops recurring payments but does not necessarily delete your account or data. Check account settings if you want the account removed.
Contact support if you need account deletion or confirmation that billing stopped.
Will I get a refund?
Purchases via App Store or Google Play
Refund requests for purchases made through Apple or Google must be submitted to Apple or Google directly; Yoga‑Go does not process such refunds.
If Apple or Google approve a refund, access is usually revoked immediately. See official refund guidance: App store / Google Play refunds.
Web purchases and exceptions
Web purchases are generally final and non-refundable unless you qualify under any stated guarantee or a specific refund policy (for example a 30-day money-back guarantee where offered).
To request a web-purchase refund or ask about exceptions, contact Yoga‑Go support via their help centre: Yoga‑Go Help Centre.
Yoga-Go plans and pricing
Pricing summary
Below are the in-app pricing tiers shown for South Africa in the Apple App Store. Prices and tiers may vary by platform or promotions.
Notes on pricing
Prices listed are the in-app Apple App Store values for South Africa and may change. Verify current pricing in the app before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Yoga‑Go: Yoga for Weight Loss (one‑time) | R199.99 | One‑time | Special weight‑loss focused program |
| 1 Month Subscription | R299.99 | Monthly | Full premium access (one pricing tier) |
| 1 Month Subscription (higher tier) | R499.99 | Monthly | Likely higher‑level or extended monthly access |
| Premium Subscription (lower tier) | R349.99 | Monthly | Premium features, smaller tier |
| Premium Subscription (higher tier) | R619.99 | Monthly | Premium features, larger tier |
| 3 Month Subscription | R999.99 | Quarterly | Three‑month access bundle |
| 12 Month Subscription (lower tier) | R719.99 | Annual | One‑year subscription (lower tier) |
| 12 Month Subscription (higher tier) | R1,049.99 | Annual | One‑year subscription (higher tier) |
| 12 Month Subscription (highest tier) | R1,499.99 | Annual | One‑year subscription (highest tier) |
| Forever Subscription | R999.99 | Lifetime | Lifetime access |
| Forever Subscription (premium) | R2,999.99 | Lifetime | Lifetime access (premium tier) |
Your consumer rights in South Africa
Cooling-off and digital services
Under the South African Consumer Protection Act, there is a five business‑day cooling‑off period for transactions concluded at the consumer’s residence or away from the supplier’s registered premises.
This cooling‑off right generally does not apply to digital subscriptions bought online, unless the sale was door‑to‑door or similar.
Chargebacks and disputes
If you are charged after cancelling or you did not authorize a charge, you may contact your bank or card issuer to dispute the transaction or request a chargeback.
Keep cancellation confirmation and payment records; these strengthen disputes with banks or payment platforms.
Customer experiences
Positive feedback
Many users praise the app’s ease of use, helpful daily structure, and effectiveness for mobility and balance improvements.
Customers also report responsive customer service in some cases. See user reviews: Trustpilot - Yoga‑Go reviews.
Complaints and recurring issues
Common complaints include difficulty cancelling, failed cancellations leading to unexpected billing, and unclear cancellation confirmations.
Some users report confusing pricing, upsells, or poor refund handling. Review feedback carefully before purchasing long‑term plans.
Documentation checklist
What to gather before cancelling
- Account email or username used to sign up.
- Transaction receipt or order ID from the App Store, Google Play or web purchase.
- Screenshot of subscription status or cancellation attempt, if available.
What to keep after cancelling
- Confirmation of cancellation (email or screenshot).
- Bank or card statements showing any disputed charges.
- Support correspondence and case/reference numbers.
Common mistakes
Not cancelling in time
A frequent error is cancelling less than 24 hours before the next billing cycle, which can result in an unwanted renewal charge.
Always check the billing date and cancel at least 24 hours before renewal.
Assuming cancellation equals refund
Cancelling stops future renewals but does not automatically trigger a refund. Refund policies depend on the platform (Apple/Google) or Yoga‑Go’s web policy.
Request refunds separately through the platform used to purchase the subscription.
Comparative recap
Quick comparison
The table below compares the three main cancellation routes and their typical refund paths.
Which method to use
Use the store where you purchased the subscription (Google Play or App Store) for cancellations and refund requests related to those platforms.
Use web account settings and Yoga‑Go support for subscriptions purchased on the web.
| Method | How to cancel | Refund request | Access after cancel |
|---|---|---|---|
| Google Play (Android) | Cancel via Play Store → Subscriptions → Yoga‑Go | Request refund from Google; Yoga‑Go does not process Google refunds | Access remains until period end |
| App Store (iOS) | Cancel via Settings → your name → Subscriptions → Yoga‑Go | Request refund from Apple; Yoga‑Go does not process Apple refunds | Access remains until period end |
| Web | Log in → Settings → Manage subscription or Subscription section | Contact Yoga‑Go support; web refunds are subject to provider policy and guarantees | Usually access remains until period end unless refund approved |
After cancelling
Useful links
- Google Play cancellation guide: Cancel on Google Play
- App Store cancellation guide: Cancel on the App Store
- Web cancellation and support: Cancel via the web
- Refund policy and requests: Refunds (App Store / Google Play)
- Help centre for web support: Yoga‑Go Help Centre
Next steps after cancellation
Save any cancellation confirmations and monitor your card statement for unexpected charges over the next billing cycle.
If charges continue after cancelling, contact your payment provider and provide documentation to dispute the charge.
Address
Company address
WELLTECH APPS LIMITED
Karaiskaki 13, 3032 Limassol, Cyprus
Support contact
For support or account issues use the Yoga‑Go help centre: Yoga‑Go Help Centre.
Official support pages contain contact forms and further instructions for cancellations, refunds and account management.