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Cancel ABSOLUTE COLLAGEN
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Absolute Collagen service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Absolute Collagen: Easy Method
What is Absolute Collagen
Product overview
Absolute Collagen is a marine collagen supplement brand that offers drinkable and powdered collagen products aimed at supporting skin, hair, nails and joints.
Subscription context
The brand is commonly sold through single purchases and subscription services in some markets. South Africa listings show at least a one-time purchase option for unflavoured marine collagen.
How to cancel Absolute Collagen
Cancel online via your account
- Log in to your Absolute Collagen account on the website.
- Go to "Manage subscriptions".
- Choose to skip or cancel your next shipment and confirm the change.
- Keep a screenshot or confirmation email for your records.
Cancel by contact (email, phone, Messenger)
- You can cancel by emailing the company, phoning customer service, or messaging via Facebook Messenger.
- Note timing: cancellations received before 7 am GMT take effect the same day; cancellations after that time usually take effect the next day.
- If you prefer a verbal confirmation, ask the agent to confirm the cancellation by email and save that confirmation.
Timing and recommended notice
- Absolute Collagen’s FAQ recommends cancelling at least 30 days before your next scheduled shipment to avoid being charged for that shipment.
- If you are near a renewal date, contact customer service immediately and keep proof of your cancellation request.
What happens when you cancel
Subscription access and future shipments
After cancellation, future scheduled shipments should stop and no new subscription charges should occur.
Existing orders already processed may still be shipped; check your account or confirmation for order status.
Renewals and billing
Automatic renewals cease after cancellation takes effect, but timing may depend on when the cancellation was received relative to the billing cut-off.
Always verify in your account or with customer service that billing has stopped to avoid unexpected charges.
Data and account status
Cancelling a subscription does not necessarily delete your account or personal data. Review account settings or contact support if you want your data removed.
Request any required data-deletion confirmation in writing and keep a copy for your records.
Will I get a refund?
Cooling-off and change-of-mind (non-drinkable products)
For most non-drinkable Absolute Collagen products there is a 14-day cooling-off period during which you may change your mind and request a refund.
- Refunds are subject to the product being returned in a resaleable condition.
- Return shipping costs for change-of-mind returns are typically borne by you unless otherwise stated.
Drinkable collagen products (change-of-mind policy)
Because drinkable collagen is an ingestible supplement, change-of-mind returns are not accepted for drinkable collagen products.
This means you generally cannot return opened or unopened drinkable products purely because you changed your mind.
Faulty items or provider error
If products are faulty, incorrect, or if cancellation is due to a provider error (pricing or delays), Absolute Collagen will accept returns and issue a full refund.
- In these cases the company normally pays the return shipping costs.
- Keep photos and communication as evidence when reporting faulty items.
Absolute Collagen plans and pricing
Pricing summary
Below is the verified South Africa pricing information available for Absolute Collagen products.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| One-time purchase (unflavoured marine collagen) | R529.00 | One-time (per container) | Unflavoured marine collagen, ~10 000 mg per serving; approx. 25 servings per 250 g container |
Notes on subscription pricing
Only single-purchase pricing for South Africa was found. No monthly or annual subscription plans were located for South Africa for 2024/2025.
If you are billed regularly, check your account details and billing schedule to confirm the exact plan and charges.
Your consumer rights in South Africa
Statutory protections
Under South African consumer law (Consumer Protection Act), goods must be of good quality, fit for purpose, and as described.
If goods are defective or not as described you generally have the right to a repair, replacement or refund within a reasonable time.
How this affects Absolute Collagen purchases
- Your statutory rights are additional to any company policy; Absolute Collagen’s terms should not remove those rights.
- For defective goods, report the issue promptly and request a remedy under the Consumer Protection Act if needed.
Practical steps to enforce rights
Keep proof of purchase, photos of defects, and all communications with the seller.
If you cannot resolve the issue with the company, consider contacting a South African consumer protection body or legal advisor for next steps.
Customer experiences
Positive experiences
- Many users report improvements in hair, skin, and nails and praise ease of use and pleasant flavour for certain products.
- Verified reviewers note quick delivery in some cases and responsive customer service when issues arose.
Negative experiences
- Several users report difficulty or inconvenience when cancelling - some needed to call rather than cancel via the website.
- Some customers mention poor taste or smell, frequent subscription emails, or no noticeable results for their expectations.
How to interpret reviews
Results and service experiences vary by individual and market. Use reviews as one input alongside verified policies and your own trial.
When planning a purchase, consider trial sizes and the company’s return/cancellation policies before subscribing.
Documentation checklist
Before you cancel
- Account login details (email and password).
- Order number and next shipment date.
- Payment method details and recent billing statements.
When you cancel
- Screenshot or written confirmation of cancellation from the website or support agent.
- Copy of any emails or chat transcripts confirming the effective date.
- Photos and order numbers if disputing a shipped item or requesting a refund.
Common mistakes
Waiting too close to the next shipment
Many customers wait until just before the next shipment and then find the cut-off has passed, causing an unwanted charge.
Recommendation: cancel at least 30 days before the next shipment when possible, or as soon as you decide to stop.
Not keeping proof of cancellation
Not saving confirmation emails or screenshots makes disputes harder to resolve.
Always save and back up cancellation confirmations and any customer-service responses.
Expecting change-of-mind returns for drinkables
Assuming you can return drinkable collagen for a change of mind is a common error; such returns are typically not accepted.
If you need flexibility, check trial options or one-time purchases before subscribing.
Comparative recap
Quick comparison table
| Aspect | Summary |
|---|---|
| Cancellation methods | Cancel online via account or by email/phone/Facebook Messenger; keep confirmations. |
| Cancellation timing | Cancellations before 7 am GMT usually take effect same day; after that usually next day. FAQ advises 30 days' notice. |
| Refunds (change of mind) | Non-drinkable products: 14-day cooling-off possible if resaleable. Drinkable collagen: no change-of-mind returns. |
| Faulty items | Faulty products or provider errors are refundable and company typically pays return shipping. |
After cancelling
What to check immediately
Confirm that you received a cancellation confirmation and that future payments are stopped in your account or with your bank.
Monitor your bank or card statement for any unexpected charges for one or two billing cycles.
Next steps if problems continue
If you are charged after cancelling, contact Absolute Collagen customer service with your cancellation proof and request a refund.
If the company does not resolve the issue, consider escalating through South African consumer protection channels or seeking advice from a consumer rights organisation.
Address
Registered office
Laceby Ltd (trading as Absolute Collagen)
49 Greek Street, London, England, W1D 4EG
Notes about contacting
Use your account dashboard or the company’s published customer-service channels for subscription-specific actions.
Keep written records of all communications and confirmations when contacting the company about cancellations or refunds.