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Cancel HABIO
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I hereby notify you of my decision to terminate the contract relating to the Habio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Habio: Easy Method
What is Habio
Overview
Habio is a health and wellness app that offers personalized meal plans, fitness routines and habit tracking to help users reach lifestyle goals.
The app combines automated reports and coaching-style content so users can monitor progress and receive recommendations.
How users typically subscribe
Users can subscribe via the Habio website, Apple App Store, Google Play Store or PayPal, depending on the purchase flow used.
Subscriptions are billed automatically according to the chosen payment channel until cancelled.
How to cancel Habio
Important timing note
Habio subscriptions auto-renew until explicitly cancelled. Deleting the app does not stop billing.
Habio requires you to cancel at least 24 hours before the trial end or current billing period ends to avoid renewal; see the developer's billing terms for details.
Step-by-step cancellation methods
- Web subscription: Sign in to your Habio user account on the Habio website, open Billing or Subscriptions and cancel there, or use the termination form referenced in Habio's billing terms. See Habio's billing terms: Habio billing terms.
- App Store (iOS): Open Apple Settings → Apple ID → Subscriptions → select Habio → Cancel Subscription. For a guided how-to see a cancellation walkthrough: How to cancel (App Store).
- Google Play: Open the Play Store app → Menu → Subscriptions → select Habio → Cancel Subscription. See step guide: How to cancel (Google Play).
- PayPal: Log in to PayPal → Settings → Payments → Manage automatic payments → find Habio (or Apptember) → Cancel the automatic payment. Guidance is available here: How to cancel (PayPal).
What happens when you cancel
Access after cancellation
When you cancel, access usually remains until the end of the paid billing period or trial, unless stated otherwise in your receipt or subscription terms.
Features tied to an active subscription will typically stop at the period end once renewal is prevented.
Billing and data effects
Cancelling prevents future automatic renewals but does not retroactively refund past charges automatically.
User data and account details may remain in Habio according to their privacy policy; check your account settings if you want data removed.
Will I get a refund?
Habio refund policy (summary)
Habio does not publish a generic, guaranteed 14-day refund policy in its public billing terms.
Refunds are handled on a case-by-case basis under Habio's stated Money-Back Policy; specific criteria are not detailed in the billing terms. For Habio's billing terms see: Habio billing terms.
What to expect and exceptions
- Some users report refund requests have been denied or ignored; refunds appear to be exceptions rather than guaranteed outcomes.
- If you believe billing was misleading or incorrect, document your case and contact Habio support promptly; consider escalating through your payment provider if needed.
Habio plans and pricing
Pricing availability
No publicly listed standard pricing was available in the verified billing terms used for this guide.
For exact plan prices and current offers, contact Habio via the website or check the purchase flow in your app store.
Contact for exact pricing
Because pricing varies by region and purchase channel, the recommended approach is to view the offer inside the app or on the Habio site at purchase time.
| Plan | 期間 | Price |
|---|---|---|
| Basic / Free tier | N/A | Contact for pricing |
| Premium / Subscription | N/A | Contact for pricing |
| Trial offers | N/A | Contact for pricing |
Your consumer rights in South Africa
Key CPA protections
Under the South African Consumer Protection Act (CPA), consumers have rights to fair, honest and responsible marketing and clear terms for distance transactions.
There are protections that can apply to digital goods and subscription services where the merchant's terms are unclear or misleading.
How to act if you have a dispute
- Document your purchase, any trial terms shown, and cancellation attempts.
- Ask Habio for a refund in writing; if you are unsatisfied, you may approach the National Consumer Commission or dispute the charge with your bank or card issuer.
Customer experiences
Positive feedback
Some users report that Habio's personalized reports and habit tracking are useful and easy to use, praising the clarity of suggested routines.
Those who found value cite improved daily tracking and actionable recommendations.
Negative feedback
Multiple complaints describe unclear trial marketing and unexpected charges after trial periods, with difficulty obtaining refunds in some cases.
Other reports mention cancellation problems, continued billing after uninstalling the app, and slow or unresponsive support.
Documentation checklist
What to gather before contacting support
- Order receipt or confirmation email showing the subscription charge.
- Screenshots of the offer or trial terms you accepted (price, duration).
- Records of cancellation attempts (dates, screenshots, e-mails).
What to include in a refund/cancellation request
- Your full name, account email and user ID (if available).
- Clear description of the problem and desired outcome (refund, cancellation, data deletion).
- Attach receipts and evidence of unsuccessful cancellation if applicable.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the Habio app does not cancel your subscription or stop billing.
You must cancel through the purchase channel used (App Store, Play Store, PayPal, or Habio website).
Missing cancellation deadlines
Waiting until the last hour of a trial or billing cycle can cause auto-renewal if the cancellation window is missed.
Habio asks for cancellation at least 24 hours before a period ends, so plan ahead and allow time for processing.
Comparative recap
Quick feature comparison
The table below summarises key points to consider before cancelling or requesting refunds with Habio versus general expectations for consumer-friendly apps.
Use it to decide whether to proceed with a formal dispute or chargeback.
| Feature | Habio | Typical consumer-friendly service | 期間 |
|---|---|---|---|
| Cancellation method | Via website account or payment channel; deleting app does not cancel | Direct in-app cancellation plus clear confirmation | N/A |
| Refund clarity | Case-by-case, no clear 14-day guarantee in billing terms | Clear refund window and published terms | N/A |
| Support responsiveness | Mixed reports; some users report slow or denied responses | Timely support and escalation paths | N/A |
After cancelling
What to do immediately
- Keep confirmation of cancellation (screenshot or email) and the date the cancellation will take effect.
- Monitor your payment method for any unexpected charges after the period end.
Where to get help
- If you need to cancel via Habio's site or check billing terms: Habio billing terms.
- For guided cancellation steps for App Store, Play Store or PayPal, see: Cancellation walkthrough.
Address
Developer contact address
According to available company information, the developer is listed as Gototop LTD, with an address at:
14 Panagioti Tsangari, 1st Floor, 4047, Limassol, Cyprus.
Notes about contacting
There is no publicly listed physical office for Habio's developer elsewhere in the verified sources used for this guide.
For account and billing help, use the in-app or website support channels and retain documentation of all communications.