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Mellow Flow

Cancel MELLOW FLOW

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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Mellow Flow Cancel Subscription | Postclic
Mellow Flow
2035 Sunset Lake Road
19702 Newark United States
support@mellowflow.com
Cancellation of Mellow Flow contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mellow Flow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mellow Flow
2035 Sunset Lake Road
19702 Newark , United States
support@mellowflow.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mellow Flow: Easy Method

What is Mellow Flow

Overview

Mellow Flow is a subscription-based health and wellness app offering guided lessons designed to improve relaxation, focus and routine-building.

It provides short lessons and exercises aimed at organization, attention and reducing procrastination, delivered via mobile apps and direct subscriptions.

How it’s delivered

Access is typically via iOS App Store, Google Play or direct purchases through the Mellow Flow website or in-app. Subscriptions auto-renew unless cancelled.

Availability, pricing and billing terms can vary by platform and region; South Africa-specific pricing was not found in public listings.

How to cancel Mellow Flow

Cancel via App Store (iOS)

  • Open Settings on your iPhone or iPad and tap your name / Apple ID.
  • Choose Subscriptions, find Mellow Flow and select Cancel Subscription at least 24 hours before the renewal.
  • Keep a screenshot or confirmation of the cancellation for your records.

Cancel via Google Play and Web / Direct

  • Google Play: Open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, select Mellow Flow and cancel. Best practice: cancel at least one day before renewal and keep confirmation.
  • Web / Direct: Use any on-site cancellation form if present or email hello@mellowflow.app to request cancellation. Also cancel recurring authorisations via PayPal or your card provider and save confirmation.
  • For additional guidance on web/direct cancellation see the community guide: Cancel MellowFlow (postclic).

What happens when you cancel

Access after cancellation

After canceling, you typically retain access until the end of the paid period. Access ends on the subscription expiry date and the subscription will not renew.

If cancellation is processed incorrectly, you may still be billed - monitor statements and keep confirmations.

Account data and renewals

Cancellation stops future auto-renewals but does not necessarily delete your account or personal data; check the app settings or contact support for account deletion.

If charges continue after cancellation, save evidence and contact the provider and your payment provider to dispute unauthorised charges.

Will I get a refund?

Official refund policy summary

To request a full refund, contact hello@mellowflow.app within 11 days of purchase and provide proof of completing 7 consecutive lessons (for example, screenshots).

Recurring payment plans are not eligible for full refunds under the stated policy.

Practical exceptions and reports

  • Many users report partial refunds (e.g., 25% or 50%) or no refund at all.
  • There are multiple reports of slow or non-responsive support and difficulty obtaining refunds - review independent experiences before relying on a full refund.
  • See community feedback: Mellow Flow reviews (Trustpilot).

Mellow Flow plans and pricing

Current pricing availability

No public South Africa (ZAR) pricing for Mellow Flow was located in the verified sources for 2024/2025.

The App Store listing may show prices in other currencies depending on region and Apple ID.

Contact for exact pricing

Plan Period (期間) Price
Contact for pricing - Contact Mellow Flow (no public ZAR pricing found)

Your consumer rights in South Africa

Cooling-off and distance selling

South African law generally provides a cooling-off right for distance transactions where the supplier has not performed the service.

If the service has already been delivered immediately (for example, access to content started), the cooling-off right may not apply.

Enforcement and complaints

If Mellow Flow’s terms are unfair or the company refuses legitimate refunds, you may lodge a complaint with the National Consumer Commission (NCC).

You can also approach the Consumer Goods and Services Ombud. Keep full documentation of cancellation and refund attempts to support any complaint.

Customer experiences

Positive highlights

Some users appreciate short lessons and find exercises helpful for focus, organisation, and reducing procrastination.

Positive reviews describe the app as supportive for building discipline and accountability.

Negative highlights

  • Many users report difficulties cancelling, lack of confirmation, and continued charges after cancelling.
  • Reports of deceptive refund practices and unresponsive support appear in multiple reviews: Mellow Flow reviews (IE Trustpilot).

Documentation checklist

What to save before and after cancelling

  • Cancellations: screenshots of cancellation screens and any confirmation messages or emails.
  • Billing: copies of bank/card statements showing charges and dates.
  • Usage proof: screenshots proving completion of lessons (if requesting a refund based on the 7-lesson rule).
  • Correspondence: copies of emails sent to hello@mellowflow.app and any replies received.

How documentation helps

Complete records make it easier to dispute charges with your card issuer or file a complaint with consumer authorities.

Store timestamps and filenames in a dedicated folder so your evidence is organised and readily available.

Common mistakes

Not confirming cancellation

Many users assume cancellation completed without saving confirmation. Always save a screenshot or email confirmation.

If no confirmation appears, follow up immediately with support and your payment provider.

Missing refund deadlines or proof

Not contacting support within the stated 11-day window or failing to provide the required proof of 7 consecutive lessons can forfeit refund eligibility.

Also avoid assuming auto-removal of payment methods - check your payment provider and cancel recurring authorisations if needed.

Comparative recap

Quick comparison

Feature App Store (iOS) Google Play Web / Direct
How to cancel Cancel via Apple ID → Subscriptions (24‑hour advice) Cancel via Google Play subscription manager (best to cancel 1 day before) Use on-site cancellation form or email hello@mellowflow.app
Refund possibility Follow developer policy; contact developer within 11 days with proof Similar practices generally; developer-specific policy not explicit Contact hello@mellowflow.app within 11 days with proof of 7 lessons
Common user issues Reports of difficult cancellation or continued charges Cancellation steps typical, but confirmation not always reliable Users report poor support and partial/no refunds in some cases

After cancelling

Monitor your statements

Check bank and card statements for at least one billing cycle after cancellation to ensure no further charges occur.

If you see an unexpected charge, contact your payment provider and file a dispute if necessary.

Where to get more information and report issues

Address

Company contact address

The contact address listed on public review pages is: 2035 Sunset Lake Road, Newark, DE 19702, United States.

For cancellations or refunds, email: hello@mellowflow.app and retain all correspondence and supporting screenshots.

FAQ

To cancel your Mellow Flow subscription via the App Store, open Settings on your iPhone or iPad, tap your name/Apple ID, select Subscriptions, find Mellow Flow, and choose Cancel Subscription at least 24 hours before renewal. Keep a confirmation for your records.

To cancel your Mellow Flow subscription through Google Play, open the Google Play Store, tap your profile, go to Payments & subscriptions, select Subscriptions, find Mellow Flow, and cancel. It's best to cancel at least one day before renewal and keep confirmation.

After canceling Mellow Flow, you will retain access until the end of the paid period. Access will end on the subscription expiry date, and the subscription will not renew.

To request a refund for Mellow Flow, you must contact hello@mellowflow.app within 11 days of purchase and provide proof of completing 7 consecutive lessons. Be aware that many users report difficulties in obtaining refunds.

If you continue to be charged after canceling Mellow Flow, save evidence of the charges and contact the provider directly, as well as your payment provider, to dispute unauthorized charges.