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Cancellation service #1 in South Africa
Konscious Keto is a meal-planning and ketogenic diet support program that offers customized meal plans, recipes and educational resources intended to help users follow a ketogenic lifestyle.
The service includes product shipments (diet supplements) and subscription-based meal-plan access depending on the chosen purchase option.
Members may receive digital meal plans and optionally physical product shipments depending on the plan selected at purchase.
Billing can occur via direct web subscription or one‑time web orders; mobile‑app subscriptions are handled by the platform (App Store / Google Play).
When a subscription is cancelled before renewal you should stop future billing and retain access for the remainder of any paid period unless otherwise stated.
If cancellation occurs after an order has been fulfilled, physical returns and refund rules apply per the company policy.
Your account data (meal plans, progress) may remain available unless you request account deletion; contact support to clarify retention or deletion requests.
Keep copies of order confirmations and cancellation confirmations for reference if disputes arise.
Konscious Keto advertises a 90‑day money‑back guarantee on products, but shipping charges outside mainland USA are non‑refundable.
Refund eligibility depends on the product type (single pack vs multi‑pack) and return condition.
No South Africa‑specific prices (ZAR) were found in the available public information.
To obtain exact ZAR pricing check the App Store or Google Play listing for South Africa or contact customer support before purchase.
| Plan | Price | Period |
|---|---|---|
| Single product or meal service | Contact for pricing | Contact for pricing |
| Multi‑pack or subscription bundle | Contact for pricing | Contact for pricing |
South African consumer law generally provides a 7‑day cooling‑off period for direct marketing purchases and rights to fair refunds where applicable.
If you purchased via a contract placed through direct marketing you may have additional protections under local consumer law.
Konscious Keto’s terms state governing law as Puerto Rico and exclude certain international sales conventions, which may limit the practical application of South African protections.
That jurisdiction clause can make enforcement from South Africa more complex; consider seeking local consumer advice or legal assistance for cross‑border disputes.
Delaying a cancellation or return request can make you ineligible for refunds - returns often must be initiated within 30 days after delivery.
Always check fulfillment/shipment status immediately after ordering if you intend to cancel.
Using or opening multiple bottles in a multi‑pack can reduce refund eligibility under the company’s multi‑pack policy.
Assume international shipping costs and handling deductions may apply for South Africa purchasers unless stated otherwise.
| Feature | Konscious Keto - direct web | Konscious Keto - App Store / Google Play |
|---|---|---|
| Cancellation method | Email [email protected] before fulfillment | Cancel through the App Store or Google Play subscription settings |
| Refund window | 90‑day money‑back guarantee; returns initiated within 30 days for standard returns | Platform rules apply; no direct company guidance found |
| Return requirement | Single‑pack may not require return; multi‑pack unopened bottles must be returned | Follow platform refund/return process and developer guidance |
| Shipping responsibility | Customer pays international return shipping; non‑refundable outbound shipping outside mainland USA | Platform may limit refunds for international shipping; check store policy |
| Governing law / jurisdiction | Terms reference Puerto Rico law (may complicate South African enforcement) | Platform terms and developer terms both may apply |
Save confirmation emails and note any cancellation reference or ticket numbers provided by support.
Monitor your card or account for refunds within the stated processing times (typically 3 - 7 business days after processing).
100 Matawan Road #1022, Matawan, New Jersey 07747, United States
Use the address for formal written correspondence or returns when instructed by support; keep tracking and proof of posting.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.