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Cancel MIMIKA
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mimika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mimika: Easy Method
What is Mimika
Service overview
Mimika is a subscription-based face yoga and facial exercise app that offers guided sessions to improve facial tone, reduce signs of aging and promote relaxation.
How users access the service
Access is provided through mobile apps and web subscriptions, with membership unlocking guided programs such as a Personal Program and recurring content updates.
How to cancel Mimika
Cancel via Apple App Store
- Open your iPhone/iPad Settings or the App Store and go to Subscriptions.
- Locate Mimika and turn off Auto-Renew at least 24 hours before the end of the current period to avoid the next charge.
- Save a screenshot of the canceled status and any confirmation message from Apple for your records.
Cancel via Google Play or web/direct subscription
- Mimika does not provide an in-app cancellation flow for Google Play or direct web subscriptions.
- Send a cancellation request to Mimika support at customerservice@mimi-mua.com and request written confirmation of cancellation.
- If you are unsure whether cancellation completed, keep payment receipts and follow up until you receive explicit confirmation.
What happens when you cancel
Access after cancellation
Cancelled subscriptions generally remain active until the end of the current billing period, so you should retain access for the days you already paid for.
Keep your app login and any receipts in case access or billing disputes arise after cancellation.
Automatic renewal and account data
Turning off auto-renew prevents future charges but does not always delete your account data automatically.
If you want data deletion, explicitly request account removal when you contact support and ask for confirmation.
Will I get a refund?
Mimika refund policy (summary)
Mimika promotes a "money-back guarantee" linked to achieving results from the Personal Program, but publicly available terms do not state a clear statutory time-limited refund window.
Refunds are handled case-by-case and are not guaranteed; contacting support is required for any refund request.
Practical refund considerations
- Expect that refunds may be discretionary and may require evidence or follow-up.
- Multiple users report difficulty obtaining refunds or being denied after an initial refund, so maintain documentation.
- For third-party billing (Apple/Google), you may need to pursue a refund through the platform in addition to contacting Mimika.
Reference note: independent guides document mixed refund outcomes and recommend contacting support promptly. See cancellation guide.
Mimika plans and pricing
Pricing availability
No official price list for Mimika subscription tiers could be confirmed in the public sources used for this guide.
If you need exact pricing, contact Mimika support or check the app store listing used during purchase.
Contact for exact pricing
| Plan | 期間 | Price |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off rights under ECTA
Under South Africa's Electronic Communications and Transactions Act (ECTA) consumers typically have a 7-day cooling-off right for online purchases if no service activation occurred.
The cooling‑off right may not apply if service access was immediately provided or if terms exclude withdrawal; check the circumstances of your purchase.
Practical steps to enforce rights
- If you believe ECTA withdrawal applies, notify Mimika support in writing within seven days and keep evidence of your request.
- If Mimika refuses, consider disputing the charge with your payment provider or filing a chargeback through your bank or card issuer.
Customer experiences
Positive experiences
Users report benefits such as clearer complexion, reduced puffiness, improved facial contour and reduced appearance of wrinkles when following the exercises consistently.
These positive reports are common in user reviews of the app experience and outcomes.
Negative experiences
Many users report recurring charges after cancellation attempts, broken cancellation links, and unresponsive or automated customer service.
Overall trust and support responsiveness have been rated low by some reviewers; see aggregated user reviews for details. Read user reviews.
Documentation checklist
Essential items to collect
- Subscription confirmation email or app store receipt showing dates and transaction IDs.
- Screenshots of subscription status pages, cancellation attempts, or failed links.
- Copies of all emails sent to and received from customerservice@mimi-mua.com.
Extras that help disputes
- Bank or card statements showing the charges and dates.
- Any in-app messages or logs showing service activation or usage.
- Time-stamped screenshots proving you canceled before the renewal date.
Common mistakes
Assuming cancellation without confirmation
Users often assume a cancellation went through without saving confirmation. Always request and save explicit written confirmation from support or the app store.
Waiting too long to act
Missing the 24-hour or platform-specific deadline for disabling auto-renew can lead to an unwanted renewal charge.
Act early, and document every step to avoid disputes.
Comparative recap
At-a-glance comparison
| Channel | 期間 | Where to cancel | Refund likelihood | Ease of cancellation |
|---|---|---|---|---|
| Apple App Store | 月額 / 年間 | Apple Subscriptions (iOS Settings / App Store) | Usually handled by Apple; platform refunds possible | Moderate - built-in tools but deadline applies |
| Google Play / Web | 月額 / 年間 | Contact Mimika support at customerservice@mimi-mua.com | Discretionary; case-by-case via support | Low - reported issues and delays |
| Payment provider / Bank | 月額 / 年間 | File a dispute or chargeback with your card issuer | Possible if provider finds in your favour | Depends on provider policies and documentation |
After cancelling
Follow-up actions
- Save cancellation confirmation and monitor your bank/card statements for any further charges.
- If you are charged after cancelling, contact Mimika support again and escalate to your payment provider if needed.
Where to get help and references
Independent cancellation guides document common issues and steps to contact support; these can help structure your request. Cancellation guide
If you need dispute process guidance or templates, see independent resources that outline chargeback and cancellation paths. Dispute and chargeback advice
Check user feedback trends for service and support issues. User reviews
Address
Corporate mailing address
PO Box 51698
SE8 9BU, London, United Kingdom
Support contact
Email: customerservice@mimi-mua.com
Include transaction details and request written confirmation when you contact support.