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Cancel NOCARBSCHALLENGE
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I hereby notify you of my decision to terminate the contract relating to the Nocarbschallenge service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nocarbschallenge: Easy Method
What is Nocarbschallenge
Overview
Nocarbschallenge is a health and wellness program that offers low‑carb meal plans, recipes and weekly guidance to support weight and lifestyle goals.
The service delivers digital meal plans, shopping lists and app tracking tools through subscriptions and one‑off challenge purchases.
Who runs the service
The program and subscription processing are managed by Keto Diets UAB, with official administration based at an office in Vilnius, Lithuania.
Subscriptions are available via the website/app and through app stores (Apple App Store and Google Play).
How to cancel Nocarbschallenge
Cancel via Website or App
- Log into your account on the website or in the app.
- In the app: More → Profile → Subscription Details; on the website use your account subscription area.
- Select “Cancel”, choose a cancellation reason and submit the cancellation.
Cancel via App Stores
- Apple App Store: cancel in your Apple account subscription settings. Deleting the app does not cancel subscriptions.
- Google Play: cancel in your Google Account subscription settings. Deleting the app does not cancel subscriptions.
- NoCarbsChallenge cannot cancel App Store subscriptions for you; you must use the platform controls.
Timing and notice
- Cancel at least 48 hours before the end of the current billing period to avoid an automatic renewal charge.
- Check your next billing date in Subscription Details before cancelling to confirm timing.
What happens when you cancel
Access after cancellation
When you cancel a recurring subscription you usually keep access until the end of the paid billing period.
For one‑off challenges access details depend on the product; check your account for exact expiry.
Auto‑renewal and billing
Automatic renewals will stop after the current billing period if cancellation is completed in time (see 48‑hour notice).
If you miss the cancellation window you may be charged for the next period and should follow refund guidance below if needed.
Data and account retention
Your account data and preferences may be retained according to the service terms; review account settings for export or deletion options.
Contact support if you need assistance with account data after cancellation.
Will I get a refund?
Digital subscriptions and cooling‑off
No general 14‑day cooling‑off right applies once digital content has been delivered and access granted.
By agreeing to immediate access you effectively waive the standard withdrawal right for delivered digital content.
Faulty or misdescribed digital content
- Refunds for digital content are allowed only if the content is faulty or materially not as described.
- Proof must be submitted within 14 days of purchase for consideration.
Platform purchases and physical goods
- Apple App Store and Google Play purchases: request refunds directly through Apple or Google; NoCarbsChallenge does not process these.
- Physical goods (supplements): unopened items may be returned within 14 days at your cost; refund issued within 14 days after the goods are received.
Nocarbschallenge plans and pricing
Pricing table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| 1 month | R59.99 | Monthly | General monthly subscription |
| 1 month (higher tier) | R99.99 | Monthly | Alternate monthly subscription option |
| 1 week | R39.99 | Weekly | Short‑term weekly subscription |
| 6 months | R179.99 | 6‑Monthly | Half‑year subscription |
| Carnivore challenge | R39.99 | One‑off (challenge) | Special challenge plan: Carnivore |
| Liver detox challenge | R39.99 | One‑off (challenge) | Special challenge plan: Liver detox |
| Mediterranean challenge | R39.99 | One‑off (challenge) | Special challenge plan: Mediterranean |
| Cortisol challenge | R39.99 | One‑off (challenge) | Special challenge plan: Cortisol |
| NoCarbsChallenge (generic) | R39.99 | One‑off (challenge) | General challenge plan |
Notes about pricing
Prices reflect listings for South Africa as provided in available pricing data and may vary with promotions and personalised offers.
The official help site indicates meal plan pricing can change seasonally or per user quiz results; confirm final prices at purchase.
Your consumer rights in South Africa
Right of withdrawal for digital content
South African consumer rules allow a 14‑day withdrawal right in some contexts, but it does not apply once digital content is delivered and access is granted.
Users who agree to immediate access implicitly waive the withdrawal right for that delivered content.
Faulty digital content and refunds
- Refunds for digital content are available only if the content is faulty or materially not as described.
- Proof of fault or misdescription must be supplied within 14 days of purchase for a refund claim.
Platform purchases and physical returns
- Apple and Google purchases: refunds must be sought via the respective platform; the service is not responsible for these refunds.
- Physical goods: unopened items can be returned within 14 days; the consumer pays return postage and refunds are issued within 14 days after receipt.
Customer experiences
Positive feedback
- Many users report tasty, easy‑to‑prepare meal plans with useful shopping lists and tracking features.
- Reported benefits include weight loss, increased energy, reduced bloating and improved hydration/movement tracking.
Negative feedback
- Users commonly complain about frequent upsell prompts and extra purchase offers immediately after ordering.
- There is recurring confusion about cancellation timing; customers must cancel at least 48 hours before renewal.
- Some report unexpected renewal costs or perceived hidden price increases, and a few report dissatisfaction with complaint handling.
Documentation checklist
Before contacting support
- Screenshot or record of your subscription page showing plan and next billing date.
- Proof of purchase or receipt showing date and payment method.
- Any error screenshots if claiming faulty or misdescribed digital content.
For returns and refunds
- Order number and delivery receipt for physical goods returned unopened.
- Clear description and evidence of faults for digital content refund requests within 14 days.
Common mistakes
Missing the cancellation window
Many customers forget to cancel at least 48 hours before the billing date and are charged for the next period.
Always check your next billing date in account settings and cancel earlier rather than later to avoid accidental renewals.
Deleting the app instead of cancelling
Deleting the mobile app does not cancel App Store or Google Play subscriptions and will not stop renewals.
Use the platform subscription settings to cancel Apple or Google subscriptions directly.
Expecting platform refunds from the service
Some users expect NoCarbsChallenge to refund App Store/Google payments; platform purchases must be refunded through the platform.
If you purchased via a store, follow the store’s refund process and retain any confirmation for records.
Comparative recap
Quick comparison
| Feature | Website / App | Apple App Store | Google Play | Physical goods |
|---|---|---|---|---|
| How to cancel | Account → Subscription Details → Cancel | Cancel via Apple account subscription settings | Cancel via Google account subscription settings | Contact support for returns instructions |
| Notice period | At least 48 hours before billing | Follow Apple timing; deleting app ≠ cancel | Follow Google timing; deleting app ≠ cancel | Return within 14 days if unopened |
| Who processes refunds | NoCarbsChallenge support (website/app purchases) | Apple processes refunds | Google processes refunds | NoCarbsChallenge processes refund after receipt |
| Refund eligibility | Faulty or misdescribed digital content (proof within 14 days) | Subject to Apple policy | Subject to Google policy | Unopened returns accepted within 14 days (customer pays return) |
Key takeaways
- Cancel website/app subscriptions via your account at least 48 hours before renewal.
- Use Apple or Google account settings to cancel platform subscriptions - deleting the app does not cancel them.
- Refunds for delivered digital content are limited to faults or misdescription with proof within 14 days.
After cancelling
Confirm your cancellation
After cancelling, verify that your subscription status shows cancelled and note the access end date in your account.
Keep any confirmation emails or screenshots as proof of cancellation and timing.
If you were charged after cancelling
- Check the cancellation timestamp and next billing date in your account.
- If charged incorrectly, gather proof and contact support with your documentation for review.
Support and further steps
For platform purchase refunds, contact Apple or Google support directly via your platform account.
For website/app purchases or physical returns, contact NoCarbsChallenge support and provide the documentation checklist items above.
Address
Company address
Keto Diets UAB
Aludarių g. 3, Vilnius, Lithuania
Notes
This guide is based on the available service terms, help centre notes and user reports relevant to South African customers.
For the most current account or billing actions use your account settings inside the app or website.