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Cancel SHAKEOLOGY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Shakeology service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shakeology: Easy Method
What is Shakeology
Product overview
Shakeology is a branded meal-replacement shake sold via Beachbody/BODi and independent coaches. It is marketed as a nutrient-dense shake intended to support overall wellness.
How it is sold
Products are commonly sold as one-time orders or as recurring subscription shipments managed through Beachbody/BODi accounts or via app-store subscriptions.
How to cancel Shakeology
Cancel via web (Beachbody/BODi account)
- Log in to your Beachbody or BODi account online.
- Navigate to subscription or order settings and select cancel; if you cannot find the option, use web chat or call support.
- Submit cancellation at least 3 business days before the next billing to avoid another charge. For guidance see how to change Shakeology subscription.
Cancel via app stores (iOS / Android)
- If your subscription was purchased through the Apple App Store or Google Play, you must cancel through that app store - Shakeology/Beachbody cannot directly cancel app-store-managed subscriptions.
- Open your device’s subscription settings (Apple ID or Google Play) and cancel the subscription there to stop renewals.
What happens when you cancel
Access and future shipments
After cancellation you will generally retain access until the end of the current paid period.
Future automatic shipments should stop if cancellation is processed before the next billing cutoff.
Account data and billing
Your account information typically remains active unless you request account closure; billing should cease for future cycles after cancellation.
If you continue to be billed after cancelling, contact support immediately and keep records of your cancellation attempt and timestamps.
Will I get a refund?
Standard money-back guarantee
Shakeology commonly advertises a 30-day satisfaction (money-back) guarantee starting from delivery date for initial orders.
In some cases the guarantee has been reported to apply even when bags are opened.
Exceptions and subscription renewals
- The 30-day guarantee generally applies to the initial order, not to automatic subscription renewals.
- If your renewal charged after you attempted to cancel, document the attempt and contact support; outcomes may vary.
- For a consumer guide on refunds and cancellations see cancel Shakeology (guide).
Shakeology plans and pricing
Available plan types
Public information on exact South African rand (ZAR) pricing for 2024 - 2025 is not available from the verified sources below.
Pricing is typically displayed in USD on Beachbody pages and may vary by country, promotions, or membership type.
How to get exact pricing
Log in to your local Beachbody/BODi account or contact customer support for a country-specific price in ZAR.
| Plan | Price |
|---|---|
| Shakeology single purchase / subscription | Contact for pricing |
| Membership / BODi + Shakeology bundles | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and returns
Under the South African Consumer Protection Act (CPA) consumers have a 7-day cooling-off right for unsolicited or remote products in many cases.
This may allow returns for orders placed remotely, but specific conditions and exclusions apply.
Automatic renewals and disclosures
The CPA requires clear disclosure of automatic renewal terms and accessible cancellation options for subscription products.
If you believe a renewal or representation is unfair, you can raise a dispute with the retailer and, if necessary, with consumer protection authorities in South Africa.
Customer experiences
Positive reports
Some customers report their initial money-back guarantee was honoured for first purchases.
These positive cases appear in anecdotal reports and consumer guides.
Negative reports
Multiple reviewers report difficulty cancelling, unexpected renewals, continued billing, and slow customer service responses.
See aggregated customer reviews for context: Beachbody reviews on Trustpilot.
Documentation checklist
Before you contact support
- Account email and username used for ordering
- Order number and delivery date
- Payment method details (last four digits)
- Screenshots or confirmation of cancellation attempts
When you file a dispute
- Record of chat transcripts, emails, and phone call dates and times
- Proof of delivery for the initial order (for refund claims)
- Any promotional or guarantee terms quoted at time of purchase
Common mistakes
Attempting to cancel in the wrong place
Many customers try to cancel via Beachbody support for subscriptions purchased through the Apple App Store or Google Play.
Remember: app-store subscriptions must be cancelled in the device store settings.
Missing deadline and poor record-keeping
Failing to cancel at least 3 business days before the next billing can result in another charge.
Not saving confirmation screenshots or call records makes disputes harder to resolve.
Comparative recap
Key comparison points
The table below compares cancellation route, refund window, and common issues to help you decide how to proceed.
How to read this table
Use the row for the purchase channel you used (app store vs web) to find the typical cancellation route and likely outcomes.
| Feature | Web (Beachbody/BODi) | App Store (Apple / Google) |
|---|---|---|
| Cancellation method | Account settings, web chat or phone; request 3 business days before billing | Cancel via Apple ID or Google Play subscriptions in device settings |
| Refund window | 30-day satisfaction guarantee for initial orders; renewals usually excluded | Refunds depend on app-store policies; app store handles billing disputes |
| Common issues | Unexpected renewals and difficulty reaching support reported | Users often assume web support can cancel app-store subscriptions; this is incorrect |
After cancelling
What to monitor
Watch your payment method for any further charges for at least one billing cycle after cancellation.
If you see an unauthorized renewal, contact support immediately and provide your documentation.
Where to get help
- Guide on changing or cancelling subscriptions: How to change Shakeology subscription
- Consumer guide on cancelling and refunds: Cancel Shakeology (guide)
- Customer experience summaries and reviews: Beachbody reviews on Trustpilot
Address
Legal mailing address
For legal or registered mail regarding subscriptions or disputes, send correspondence to the legal department at the corporate address below.
Mailing details
Chief Legal Officer, Attn: Legal Department
400 Continental Blvd., Suite 400, El Segundo, CA 90245, USA