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Cancellation service #1 in South Africa
Unimeal is a personalized meal-planning service that creates tailored nutrition plans and recipes based on individual goals and preferences.
The service is delivered via an app and web subscriptions, offering one-time meal plans and recurring subscription options for ongoing access.
Users set goals and preferences, and Unimeal generates meal plans and shopping lists to match those inputs.
Subscriptions unlock full app features; some plans are one-time purchases for individual meal plans.
If you cancel auto-renewal, you retain access to paid features until the end of your current billing period or trial.
Access does not typically end immediately upon turning off auto-renewal unless otherwise stated.
Turning off auto-renewal prevents future recurring charges. It does not automatically issue refunds for amounts already charged.
App-store purchases are billed through the store (Apple/Google), not directly by Unimeal.
Your account and meal data typically remain accessible after subscription expiry, subject to Unimeal's data policies.
To remove personal data or close an account fully, contact Unimeal support as directed in their terms.
Unimeal states that purchases are generally non-refundable except where required by law or the company's refund policy.
Review Unimeal’s official subscription terms for full policy wording: Subscription terms.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| 1-Week Plan | R129.99 | Weekly | Access to full features for one week |
| 1-Month Plan | R399.99 | 月額 | Full app access for one month |
| Monthly Subscription | R319.99 | 月額 | Recurring monthly subscription |
| 3-Month Plan | R799.99 | Quarterly | Full access for three months |
| 6-Month Plan | R1,199.99 | Six months | Full access for six months |
| Unimeal Meal Plan (Basic) | R219.99 | One-time | Access to meal plan |
| Unimeal Meal Plan (Standard) | R389.99 | One-time | Access to meal plan |
| Unimeal Meal Plan (Premium) | R1,549.99 | One-time | Access to meal plan |
Prices reflect in-app purchase listings for South Africa as available from the latest collected data and may change over time.
For the most current pricing, check your app store or Unimeal’s website.
South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, transparent terms and protects against misleading or unfair billing.
The CPA can provide remedies for unfair contract terms and certain billing disputes.
Applicability to digital subscriptions depends on whether the service is supplied to South African consumers and the contract terms.
Keep records of cancellations, receipts and communications to support any dispute or complaint under local law.
Overall experiences are mixed: the product is well-liked by some, but billing and refunds are common sources of complaints.
Document your interactions and use official support channels to improve chances of resolution.
Example: Turning off the app without disabling auto-renewal in the store may leave the subscription active.
Always confirm cancellation in the store account or in the Unimeal web subscription settings.
Example: Asking Unimeal to refund an Apple/Google charge - stores handle those refunds directly.
For store purchases, file the refund request through the relevant store support channels.
Example: Not saving confirmation screenshots or emails makes disputes harder to resolve.
Always save receipts, cancellation confirmations, and any communication with support.
| Plan | Price | 期間 | Cancel method |
|---|---|---|---|
| 1-Week Plan | R129.99 | Weekly | Turn off auto-renewal in store or web account |
| 1-Month Plan | R399.99 | 月額 | Turn off auto-renewal in store or web account |
| Monthly Subscription | R319.99 | 月額 | Cancel via store subscriptions or My Account on web |
| 3-Month / 6-Month Plans | R799.99 / R1,199.99 | Quarterly / Six months | Cancel web subscription before renewal or contact support |
| Meal Plans (Basic / Standard / Premium) | R219.99 / R389.99 / R1,549.99 | One-time | One-time purchases do not auto-renew; contact support for issues |
Short-term plans are inexpensive and may be easier to manage; longer plans cost more upfront but reduce per-period price.
One-time meal plans are not recurring; subscriptions require active cancellation to stop future billing.
AmoApps Limited (Unimeal) - 1st Floor, Georgiou Christoforou 8, 2012 Strovolos, Nicosia, Cyprus.
If you need to escalate formally, use the address above and keep copies of all correspondence and transaction records.
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Written by Nomvula Coetzee
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.