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Usenet.Nl

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Usenet.Nl Subscription | Postclic
Usenet.Nl
support@usenet.nl
Cancellation of Usenet.Nl contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Usenet.Nl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Usenet.Nl
support@usenet.nl
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Usenet.Nl: Easy Method

What is Usenet.Nl

Overview

Usenet.Nl is a subscription-based Usenet provider offering access to newsgroups for downloads and discussions. The company is registered in San Marino and sells plans with high‑speed quota plus a larger flat‑rate allowance.

Service focus

Plans include a bundled newsreader, premium support and long retention for binary content. Billing is handled online and subscriptions may convert to paid plans after a trial period.

How to cancel Usenet.Nl

Primary cancellation route

  • Log into your Usenet.Nl account and check the account or billing page for a cancellation option.
  • If no cancel button is visible, submit a cancellation request using Usenet.Nl’s web support form or send an emailed request as instructed by their support channels.
  • See user‑reported guidance and common issues at this guide.

Steps if the web form fails

  • Take screenshots of the cancellation attempt and of any error messages from the support form.
  • Retain copies of sent emails and any auto‑reply or confirmation messages.
  • If you do not receive timely confirmation, escalate through your payment provider (PayPal, bank/card) by requesting a chargeback or reversal.

What happens when you cancel

Access after cancellation

Cancellation typically stops future renewals; however, access to the service for the remainder of a paid period may vary by plan and Usenet.Nl policy.

Renewal and billing

Failure to get written confirmation of cancellation can result in automatic conversion to a paid plan (for example from a trial to an annual 'Relax' plan), according to multiple user reports.

Will I get a refund?

Official policy and practice

Usenet.Nl advertises a 14‑day free trial, but reported practice and user feedback indicate refunds are not reliably granted even when cancellation is attempted during the trial.

What users report

  • Many users report being charged despite timely cancellation and having refund requests denied.
  • If you are charged, your best options are to document everything and pursue a chargeback via your payment provider or dispute with your card issuer.

Usenet.Nl plans and pricing

Overview of available plans

Pricing for South Africa is not published regionally on Usenet.Nl; below are approximate ZAR conversions based on an assumed exchange rate (see notes).

Price conversion note

Conversion assumes ~1 EUR = 19.5 ZAR; actual billed currency may be EUR and final conversion depends on the payment processor and exchange rate at the time.

Plan Price (approx.) Period Features
Compact (monthly) ≈ R234.00 Monthly 35 GB high‑speed + 600 GB flat‑rate at 2 Mbit/s; free newsreader; premium support; 30,000‑day retention
Relax (annual) ≈ R1,949.00 / year (≈ R162.00/month) Annual 35 GB high‑speed + 600 GB flat‑rate at 2 Mbit/s; free newsreader; premium support; 30,000‑day retention

Your consumer rights in South Africa

Cooling‑off and cancellation rights

South African consumers have a 14‑day cooling‑off period under the Consumer Protection Act for unsolicited or online contracts, allowing cancellation of qualifying purchases.

Practical enforcement steps

  • Because Usenet.Nl operates from San Marino, direct enforcement by South African authorities may be difficult.
  • Use your payment provider (PayPal or your bank/card issuer) to request a chargeback if you cannot obtain a refund directly.
  • Submit a complaint to the National Consumer Commission and keep all documentation to support your claim.

Customer experiences

Negative reports

  • Many reviews describe difficulty cancelling free trials, unresponsive support forms and emails, and unexpected annual charges.
  • Some users report being billed despite submitting cancellation requests and encountering resistance to refunds.

Positive reports

A few users report successful cancellation during the trial and immediate confirmation emails, avoiding charges.

For user review examples and patterns, see community reports and reviews at Trustpilot.

Documentation checklist

Essential items to save

  • Screenshots of account pages, cancellation buttons, and error messages.
  • Copies of all emails sent and received, including timestamps and headers where possible.
  • Transaction records, payment receipts and bank or PayPal statements showing charges.

Use documentation for disputes

  • Attach all saved evidence when filing a chargeback or lodging a complaint with a consumer authority.
  • Keep records until the dispute is fully resolved and the chargeback/refund is confirmed.

Common mistakes

Assuming in‑app cancellation works

Many users expect an App Store or Google Play “cancel” button. Usenet.Nl reports and user experiences show cancellation often must be done via the provider’s web support form or email.

Not keeping proof

Failing to save screenshots, emails or form submissions removes your strongest evidence if you need to dispute a charge.

Comparative recap

Quick comparison

The table below summarizes key cancellation and refund points for Usenet.Nl versus a typical subscription provider.

How Usenet.Nl compares

Aspect Usenet.Nl Typical provider
Cancellation ease Reportedly difficult; web form may fail and App Store/Play do not show a direct cancel button Usually a visible cancel option in account settings or app store subscription
Refunds Often denied; users report charges despite cancellation attempts Many providers offer pro‑rata refunds or clear trial cancellation policies
Support responsiveness Multiple reports of unresponsive support and delayed replies Typical providers offer timely support and confirmations

After cancelling

If you were charged

  • Open a dispute with your payment provider (PayPal, bank or card issuer) and provide your documentation.
  • Escalate to the National Consumer Commission in South Africa if necessary and include all evidence.

Further reading and reports

For step‑by‑step user guidance and examples of cancellation issues, see this community guide: PostClic: How to cancel Usenet.Nl.

For user review patterns and experiences, see aggregated reviews at Trustpilot.

Address

Company address

USENET.NL S.R.L., Piazza Enrico Enriquez 22/c, 47891 Dogana, San Marino.

Notes on correspondence

If you send recorded mail or formal cancellation letters, include copies of your account details and any previous email exchanges. Keep proof of posting and delivery.

FAQ

To cancel your Usenet.Nl subscription, log into your account and look for the cancellation option on the billing page. If you don't find it, submit a cancellation request using their web support form or email them directly.

After cancellation, you may retain access to Usenet.Nl for the remainder of your paid period, but this varies by plan and Usenet.Nl's policy.

If you don't receive confirmation, keep records of your cancellation attempt and consider escalating the issue through your payment provider to dispute any charges.

Although Usenet.Nl offers a 14-day free trial, many users report that refunds are not reliably granted even when cancellation is attempted during this period.

If the web form fails, take screenshots of the error messages and keep copies of any emails sent. You can also try to cancel in writing via registered mail to ensure proof of your cancellation.