Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel AVBOB
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Avbob service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avbob: Easy Method
What is Avbob
Overview
Avbob is a South African life assurance society known primarily for funeral cover and related life-insurance products. Its products include group and pensioner funeral plans with a range of cover levels and features.
Main product features
Plans typically provide packaged funeral benefits such as coffin and hearse benefits, immediate cash, and optional add-ons for family members. Waiting periods and refund rules vary by plan and policy age.
How to cancel Avbob
Branch or website cancellation
- Contact Avbob by visiting a local branch or using the official website contact channels to request cancellation.
- Provide your policy number, identity document, and bank details (for any refund) when you submit the cancellation request.
- Ask for written confirmation of the cancellation and a reference number; keep this for your records.
App Store / Google Play guidance
- There is no specific AVBOB app cancellation procedure published. If you subscribed via an app store, cancel the subscription at the platform level (App Store or Google Play) as well as with Avbob to stop billing from both sources.
- Verify with Avbob whether cancelling the app subscription affected the underlying policy, and obtain confirmation of policy termination if required.
What happens when you cancel
Cover and access
When a funeral policy is cancelled, cover ends from the cancellation date specified by Avbob. No further claims can be made after that date.
Records and communications
Avbob should provide written confirmation of the cancellation and information about any refund or surrender value entitlement.
Will I get a refund?
30-day cooling-off
If you cancel within the first 30 days from policy commencement and no claim has been made, you are generally entitled to a full refund of the first month’s premium.
Other refund rules and exceptions
- Most funeral policies are non-refundable after the cooling-off period; only premiums received after the cancellation date may be refunded.
- Older policies may carry a surrender value that could be payable on cancellation; check your specific policy terms for details.
Avbob plans and pricing
Pricing summary
The following are published monthly group and pensioner plan prices and features for 2024/2025 as available in public pricing information.
Notes on pricing
These are representative group and pensioner plan monthly prices. Individual retail policy prices may not be published and may require a quote.
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| Group Funeral Cover - Individual (up to 64 yrs) | R11.09 - R55.42 per month | Monthly | Cover R10 000 to R50 000, group scheme rates |
| Group Funeral Cover - Individual (65 - 74 yrs) | R37.88 - R75.78 per month | Monthly | Cover R10 000 to R20 000, group scheme rates |
| Group Funeral Cover - Individual (75 - 84 yrs) | R82.27 - R164.55 per month | Monthly | Cover R10 000 to R20 000, group scheme rates |
| Group Funeral Cover - Family (member + spouse + children) | R28.52 - R133.63 per member per month | Monthly | Family group coverage varying with cover amount |
| Pensioner Funeral Cover (under 84 yrs) | R150 per month (R8 000 cover); optional add-ons R30/month | Monthly | Base cover with optional additional benefits (R2 000 each) |
Your consumer rights in South Africa
Cooling-off right
- You have a 30-day cooling-off period from policy commencement to cancel and receive a full refund of that month’s premium, provided no claim was made.
- Ask Avbob for written confirmation of the cancellation and the refund calculation.
Surrender values and waiting periods
- Most funeral policies are non-refundable after cooling-off; only premiums paid after the cancellation date may be refundable.
- Some older policies may have surrender values payable on cancellation; check your policy wording.
- A six-month waiting period generally applies for natural death; accidental death usually has no waiting period. If switching from another insurer and your prior cover exceeded six months, Avbob may waive the waiting period partially or fully.
Customer experiences
Positive feedback
Some policyholders report benefits such as cash-back on claim-free years, packaged funeral benefits (coffin, hearse, immediate cash), and special concessions for switching insurers or retrenchment.
Negative feedback
Complaints have included low payout expectations in isolated cases, reported policy lapses without notification, and difficulty obtaining statements or resolving account issues.
Documentation checklist
Essential documents
- Policy number and policy schedule (if available).
- South African ID or passport for the policyholder.
- Bank account details (for refund transfers).
Useful supporting documents
- Proof of address (utility bill) if requested by Avbob.
- Written authorisation if a third party is submitting the cancellation on your behalf.
- Any correspondence or statements related to the policy and payments.
Common mistakes
Assuming app cancellation cancels policy
Cancelling an app subscription at the App Store or Google Play does not always cancel the underlying policy with Avbob. Confirm cancellation with Avbob directly.
Missing cooling-off or confirmation
Not cancelling within the 30-day cooling-off window or failing to obtain written confirmation can result in lost refund opportunities or uncertainty about cover status.
Comparative recap
At-a-glance comparison
The table below summarises key points about refunds, waiting periods, cancellation method and example pricing to help you compare and decide.
How to read this table
Use the Notes column for reminders about exceptions and actions to take before and after cancellation.
| Feature | AVBOB | Period (期間) | Notes |
|---|---|---|---|
| Refund on cancellation | Full refund within 30 days if no claim; otherwise only premiums after cancellation may be refunded | N/A | Check policy start date and claim history before cancelling |
| Waiting period | Typically six months for natural death; no waiting for accidental death; possible waivers when switching | N/A | Confirm any waiting-period waivers if you are switching from another insurer |
| How to cancel | Via branch or website contact; confirm any app-store subscriptions separately | N/A | Obtain written confirmation and request refund details if due |
| Pricing examples | Group and pensioner plan samples from published tables (see pricing section) | Monthly | Individual retail quotes may vary and require a personalised quote |
After cancelling
What to check next
Keep the written cancellation confirmation and any refund proof. Verify your bank account for refunds and monitor your statements for any further debits.
Helpful next steps
- Consider alternative funeral or life cover if you still need protection after cancellation.
- Update any beneficiaries or other financial plans affected by the cancellation.
- Retain all records of communications and receipts in case of a dispute.
Address
Head office
AVBOB Mutual Assurance Society
AVBOB Building, 368 Madiba Street, Pretoria, Gauteng, 0002, South Africa
Alternative offices
Centurion office may be available as an alternative location for in-person service; contact Avbob directly to confirm branch locations and hours.