Cancellation Landr: Easy Method

What is Landr

Overview

Landr is an online music service offering AI-powered mastering, distribution, plugins and production tools for artists and producers.

The platform provides subscription plans and one-time purchases (through some resellers) to access mastering, distribution and software bundles.

Key features

Landr includes automated mastering, digital distribution to stores, and plugins/samples aimed at simplifying music release workflows.

Subscriptions are managed online; some plugins and bundles are available in South Africa via local resellers in ZAR.

How to cancel Landr

On the web (Landr account)

• Log into your LANDR account and open Account (Plans & Credits).
• Click “Manage” on your active plan, then choose “Cancel plan” and confirm.
• Confirm cancellation - this stops auto-renewal; you keep access until the end of the paid period.

On App Store (iOS) or Google Play (Android)

• If you subscribed via Apple or Google Play, cancel through your Apple ID or Google Play subscription settings.
• LANDR cannot cancel or refund App Store or Google Play purchases - you must use Apple/Google account settings or their support procedures.

Official support pages

For step-by-step instructions see Landr’s cancellation help article.

For in-app purchase details consult Landr’s in-app purchases article.

How do I cancel my subscription?

LANDR In-App Purchases

What happens when you cancel

Access and billing

Cancelling stops future auto-renewal but does not cut off current paid access immediately.

You retain account access and features until the end of the period you already paid for.

Data and content

Your account, uploaded tracks and metadata typically remain accessible while your account is active.

Save or back up masters, releases and any important files before your access ends to avoid loss of content access.

Will I get a refund?

Web-based subscriptions

Web subscriptions (Premium, Studio, etc.) are prepaid and non-refundable, per Landr’s public policy.

No refunds or credits are provided for partially used periods or recently charged renewals.

In-app purchases (Apple / Google)

Landr cannot issue refunds for purchases made through Apple or Google Play.

To request a refund for those purchases, use Apple’s or Google Play’s refund mechanisms directly.

Landr plans and pricing

Pricing table

Subscription vs reseller pricing

Official ZAR pricing is shown for some plugins and bundles sold through a South African reseller (Melodex).

Subscription plans (Distribution, Studio tiers) are published in USD on Landr’s site and convert to ZAR at the time of purchase.

Your consumer rights in South Africa

Cooling-off and refunds under local law

South African consumer law commonly provides a 'cooling-off' period for distance contracts (often 7 - 14 days).

However, Landr’s public terms state web subscriptions are prepaid and non-refundable, which can limit an automatic refund right and make outcomes uncertain.

When to escalate and what to keep

If you believe Landr breached its service obligations (e.g., distribution or royalty issues), preserve all relevant evidence.

Keep invoices, correspondence, screenshots and distribution records if you need to lodge a complaint with the National Consumer Commission or other bodies.

Customer experiences

Positive feedback

Many users praise Landr’s easy interface, quick distribution and effective AI mastering tools.

Reviewers often report satisfaction with mastering quality and helpful plugin tools.

Negative feedback

Complaints commonly focus on difficult or opaque cancellation and refund experiences for subscriptions.

Some users report distribution or royalty issues and slow or non-responsive support in select cases.

Documentation checklist

Essential documents to save

• Account invoices and payment receipts for subscriptions or purchases.
• Email correspondence with Landr support and screenshots of account/subscription pages.
• Release distribution records, ISRCs and any royalty or payout statements.

Optional but useful items

• Bank/credit card statements showing the charge dates and amounts.
• Copies of terms or pricing pages (date-stamped screenshots) that show refund/no-refund clauses.

Common mistakes

Cancelling through the wrong channel

Example: Trying to cancel an App Store subscription via the Landr website - Apple or Google must be used for in-app purchases.

Always confirm where you originally purchased the subscription (web vs app store) before cancelling.

Assuming automatic refunds

Example: Expecting a prorated refund after cancelling a prepaid annual plan - Landr’s policy states subscriptions are non-refundable.

Check Landr’s terms and your payment method’s chargeback/refund rules before assuming you will receive money back.

Comparative recap

Quick comparison

After cancelling

Useful links

Landr’s cancellation and in-app purchase help pages explain exact steps and limitations.

How do I cancel my subscription?

LANDR In-App Purchases

Landr pricing & terms

Next steps if you have problems

If cancellation or refund requests fail, gather documentation and contact your payment provider for dispute options.

Consider lodging a complaint with local consumer protection authorities if you cannot resolve the issue directly.

Address

Corporate headquarters

LANDR Audio Inc., 160 St. Viateur East, Montreal, Quebec H2T 1A8, Canada.

Local reseller note

Some Landr plugins and bundles are available in South Africa through a reseller (Melodex) with ZAR-listed pricing.

Check the reseller for local purchase support and refund policies when buying ZAR-priced items.