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Cancel SONGSTERR
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Songsterr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Songsterr: Easy Method
What is Songsterr
Service overview
Songsterr is a freemium music‑tab service offering guitar, bass and drum tabs with playback features designed for practice and learning.
The service includes features such as speed control, looping, solo/mute and AI tab generation alongside a large library of songs.
Who uses it
Songsterr is used by beginners and experienced musicians who want interactive tabs and playback to learn songs more quickly.
Availability is across web, iOS and Android, with premium plans for advanced learning features.
How to cancel Songsterr
Cancel on iOS (App Store)
- Open iOS Settings → tap your Apple ID → Subscriptions → find Songsterr → Cancel Subscription.
- Apple manages iOS subscriptions; Songsterr cannot cancel App Store subscriptions for you.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions → select Songsterr → Cancel subscription.
- If you need refund guidance for Google Play, see a community refund guide: Google Play refund steps.
Cancel on the Web or via Songsterr support
- Log in to your Songsterr account on the website → go to Billing / Subscription / Manage Account and cancel from there.
- If the web UI is unclear or you prefer help, contact Songsterr support or request cancellation by email; web cancellation notes are summarised here: web cancellation guide.
What happens when you cancel
Access after cancellation
After you cancel, your paid access typically remains until the end of the current billing period.
You will lose premium features once the paid period ends unless you resubscribe.
Renewal and billing
Automatic renewals stop after cancellation; you should verify that your subscription status shows cancelled in the store or account page.
For store‑managed subscriptions (Apple/Google), check your App Store/Google Play subscription listings to confirm cancellation.
Account and data
Cancelling subscription does not usually delete your Songsterr account or saved preferences; these may remain unless you request account deletion.
If you want data removed, contact Songsterr support and state you wish to delete your account and personal data.
Will I get a refund?
Songsterr web/support refund policy
Songsterr does not guarantee refunds; refund requests are evaluated case‑by‑case and granted at Songsterr’s discretion.
If you purchased directly via the web, request a refund from Songsterr support and explain your reason clearly.
iOS (App Store) refunds
Apple handles App Store refunds. To request a refund, use your App Store purchase history or the “Report a Problem” flow in your Apple account.
Songsterr cannot issue refunds for App Store purchases directly; Apple manages those requests.
Android (Google Play) refunds
Google Play refund requests must be made through Google Play’s subscription or purchase support, citing timing or renewal issues.
Community guidance for Google Play refunds and chargeback steps is available here: Google Play refund guide.
Songsterr plans and pricing
Available plans
Below are the South African App Store monthly prices reported for Songsterr mobile plans.
Prices and availability may differ by platform and region; check your store listing before purchasing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Songsterr Plus | SAR 19.99 | Monthly | Unlimited access to learning features (Speed Control, Loop, Solo, Mute, Pitch Shifting) |
| Legacy Subscription | SAR 9.99 | Monthly | Older mobile‑only plan with limited features compared to Plus |
Your consumer rights in South Africa
14‑day cooling‑off for digital services
Under South African Consumer Protection law, consumers generally have a 14‑day right to cancel certain digital purchases without giving a reason.
This cooling‑off period may apply to Songsterr subscriptions purchased as digital services in South Africa.
How to assert your rights
If you cancel and request a refund within 14 days, reference the South African Consumer Protection Act when you contact Songsterr or your payment provider.
Be prepared to supply purchase details (date, receipt, transaction ID) and clearly state you are exercising the 14‑day right to cancel.
Customer experiences
Positive feedback
Many users praise Songsterr’s learning and playback features such as speed control and looping, and appreciate free access to a large library.
Some reviews say Songsterr is indispensable for learning covers quickly and for practice.
Negative feedback
Common complaints include inaccurate or incomplete tabs, playback timing/stability issues and app UI/technical bugs causing crashes or sync problems.
AI‑generated tabs are reported by some users to be hit‑or‑miss and occasionally nonsensical, so verify critical parts before relying on them.
Where reviews appear
Read user reviews and summaries on community and review sites to get a wider picture of strengths and weaknesses.
Examples of review sources: Chrome‑stats, Sitejabber, Trustpilot (IE).
Documentation checklist
What to gather before contacting support
- Account email/username used with Songsterr.
- Purchase receipt or transaction ID (App Store/Google Play or direct web invoice).
- Date of purchase and the device/platform used.
- Clear statement of requested action (cancel + refund) and the reason.
Optional supporting items
- Screenshots of subscription status or billing charges.
- Correspondence with Songsterr or store support if already attempted.
Common mistakes
Assuming Songsterr can cancel store subscriptions
Many users expect Songsterr to cancel App Store or Google Play subscriptions for them. Apple and Google control those subscriptions.
Always cancel directly in the App Store or Google Play for those purchases to avoid continued billing.
Not keeping receipts or transaction IDs
Without a receipt or transaction ID, refund or dispute processes take longer and may be denied.
Always save purchase confirmation emails or screenshots immediately after subscribing.
Missing the 14‑day window or renewal date
Delaying cancellation past the 14‑day cooling‑off period or past a renewal date often reduces refund chances.
Check billing dates and act promptly if you intend to cancel and request a refund.
Comparative recap
Quick platform comparison
The table below summarises cancellation and refund responsibility by platform to help you choose the correct action path.
| Platform | How to cancel | Who handles refunds | Notes |
|---|---|---|---|
| iOS (App Store) | Cancel via iOS Settings → Apple ID → Subscriptions → Songsterr | Apple handles refunds | Songsterr cannot cancel or refund App Store subscriptions directly |
| Android (Google Play) | Cancel via Google Play Store → Subscriptions → Songsterr | Google Play handles refunds | See community refund guidance: Google Play refund guide |
| Web (direct) | Log in → Billing / Subscription / Manage Account or contact support | Songsterr evaluates refunds case‑by‑case | If UI is unclear, see web cancellation notes: web cancellation guide |
After cancelling
What to check right away
- Confirm subscription status shows "cancelled" in your store or Songsterr account.
- Monitor your payment method for any unexpected charges in the next billing cycle.
Where to get more help
- Google Play / App Store purchase histories to manage or dispute store purchases.
- Community refund and cancellation resources: joinchargeback, web cancellation notes: appcutter.
- Read user reviews to set expectations before resubscribing: Chrome‑stats, Sitejabber, Trustpilot.
Address
Company headquarters
Songsterr (company information listing): 8020 Excelsior Dr, Madison, Wisconsin, 53717, United States.
Notes on contacting
For account‑specific actions (refunds, deletions), contact Songsterr support from your account or use the store where you purchased the subscription.
Keep documentation ready (receipts, dates, screenshots) to speed up resolutions.