Cancellation Soundiiz: Easy Method

What is Soundiiz

Overview

Soundiiz is a web service that helps you transfer and sync playlists, favourites and music libraries between streaming platforms such as Spotify, Apple Music and YouTube Music.

The service offers free and paid tiers and runs subscriptions via Stripe regardless of payment method.

Primary use cases

Common uses include migrating libraries when switching services, consolidating playlists and keeping collections synced across platforms.

Soundiiz also provides one-time trials and multi-tier subscriptions for heavier users and creators.

How to cancel Soundiiz

Cancel via the Soundiiz website (recommended)

• Sign in to your Soundiiz account on the web.
• Go to Settings → Plan → Cancel → Confirm.
• You will receive a confirmation email after cancellation; keep this as proof.

Do not use App Store or Google Play to cancel

• Subscriptions cannot be cancelled via Apple App Store or Google Play.
• Soundiiz subscriptions are managed via Stripe even if you paid with Apple Pay or Google Pay.
• See Soundiiz help: About Google Pay and Apple Pay on Soundiiz.

What happens when you cancel

Access and active features

Canceling stops future renewals but active paid features remain available until the end of the current billing period.

After the billing period ends, paid synchronisation services and active sync histories will be disabled or deleted per Soundiiz policy.

Confirmation and records

Soundiiz sends a confirmation email which serves as your cancellation receipt and proof.

Keep the confirmation email and any billing records for your records and dispute resolution if needed.

Will I get a refund?

Official Soundiiz refund policy

Soundiiz states that no refunds or credits are offered once a paid feature has been used - even if within EU/UK withdrawal windows.

Using any paid feature constitutes acceptance of immediate service and forfeiture of the withdrawal right, per Soundiiz support.

Timing and exceptions

• To stop renewal, cancel at least 72 hours before the end of the current billing period; cancellation after this may not prevent the next charge.
• Even if cancelled in time, Soundiiz’s published policy says subscriptions are not refundable.
• For details see: Can I get a refund for my subscription?.

Soundiiz plans and pricing

Pricing summary

Soundiiz publishes official pricing in US Dollars (USD). No ZAR pricing is listed by Soundiiz.

Prices below reflect the official USD tiers listed by Soundiiz.

Official price table

Your consumer rights in South Africa

Cooling-off and statutory protections

South African consumer law (Consumer Protection Act) normally provides cooling-off rights for certain contracts and subscription services.

These protections may include a short right to cancel for remote or electronic purchases.

Interaction with Soundiiz terms

• Soundiiz’s terms state that using paid features waives certain withdrawal rights and that refunds are not provided.
• Whether such waivers are fully enforceable under South African law may be uncertain, as local law can protect consumers from waiving statutory rights.
• If you believe statutory rights apply, consider seeking local consumer advice or legal guidance.

Customer experiences

Positive feedback

Many users praise Soundiiz for being intuitive and effective at transferring playlists between platforms such as Spotify and Tidal.

Trustpilot reviews highlight ease of use and usefulness for library migrations and consolidation.

Common complaints

Negative reports include short history retention for batch transfers (complicating retries) and occasional transfer errors, especially with platforms that limit API access.

Some users also report duplicates, metadata mismatches, or difficulty reverting unintended changes after syncs.

Documentation checklist

What to save before and after cancelling

• Cancellation confirmation email (proof of cancellation).
• Screenshots of your Settings → Plan page showing subscription status.
• Billing history or payment receipts from Stripe or your bank.
• Export or record of important playlists and a list of last successful syncs.

Why these items help

These documents support disputes, refund requests, or evidence if future billing occurs after cancellation.

They also help restore content if you re‑subscribe or migrate elsewhere later.

Common mistakes

Attempting to cancel via app stores

Many people mistakenly try to cancel through Google Play or Apple App Store; Soundiiz subscriptions must be cancelled on the Soundiiz website.

Attempting cancellation in the app store will not stop Soundiiz billing managed via Stripe.

Waiting until the last minute

Waiting too close to the renewal date can cause a missed cancellation window; Soundiiz recommends canceling at least 72 hours before period end.

Also avoid using paid features after subscribing if you intend to claim a right of withdrawal - Soundiiz treats immediate use as waiving that right.

Comparative recap

At-a-glance comparison

Key takeaway

Choose Free to test, Premium for regular use, Creator for heavier needs and the one‑time trial for short intensive work.

Remember that cancellation must be done on the web and refunds are generally not provided once paid features are used.

After cancelling

Immediate steps

• Save the cancellation confirmation email as proof of cancellation.
• Export or back up any important playlists or metadata before end of billing period.

Where to get official help

For cancellation instructions see the official Soundiiz help page: How to cancel your Soundiiz subscription.

For refund and usage policy see: Can I get a refund for my subscription?.

Address

Company location

Soundiiz is headquartered in Nantes, France.

No specific street or postal address is published in the official help pages.

Contact notes

If you need formal contact details for legal or consumer matters, refer to the Soundiiz help centre or include your documentation when contacting relevant consumer protection authorities in South Africa.