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Cancel VOLOCO
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I hereby notify you of my decision to terminate the contract relating to the Voloco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Voloco: Easy Method
What is Voloco
Overview
Voloco is a mobile and web app for real-time vocal tuning, effects and quick recording. It combines auto-tune, harmony, and a beat library to help users create and share music on the go.
Main features
Features include preset auto-tune effects, custom beat import, multi-track vocal tools and WAV export. Voloco offers in-app subscriptions for premium tools and a separate Voloco Producer web/plugin service.
How to cancel Voloco
Mobile (App Store - iOS)
- Open the Voloco app → Library → Settings → Voloco Premium → Manage subscription.
- Or open the device App Store and go to your Subscriptions page to cancel the iOS subscription there.
Mobile (Google Play - Android)
- Open the Voloco app → Library → Settings → Manage subscription.
- Or open Google Play Store on your device and go to Subscriptions to cancel the Android subscription there.
Web (Voloco Producer)
- Log into the Voloco Producer website and go to the Orders tab.
- Toggle Auto-Renew off or click Cancel Free Trial as shown in your Orders settings.
What happens when you cancel
Access after cancelling
Subscriptions paid through app stores typically remain active until the end of the current paid period. You will retain premium access until that expiry date.
Account and data
Canceling a subscription does not necessarily delete your account or uploaded files. Your recordings and settings may remain in your account unless you remove them manually.
Will I get a refund?
App Store / Google Play purchases
Apple and Google handle billing for purchases made through their stores. Refunds for those purchases must be requested from the respective app store.
Voloco Producer (web/plugin)
Voloco states that no refunds are offered for Voloco Producer subscriptions. Web/plugin subscription refunds are not provided by Voloco.
- For store purchases, contact Apple or Google for refund requests.
- For Producer subscriptions, expect Voloco's stated no-refund policy to apply.
Voloco plans and pricing
Summary
The following prices reflect in-app listings in the Apple App Store South Africa as provided in verified data. Prices are subject to change by the store.
Notes
All amounts are in South African rand (R). Annual and monthly labels are shown using the specified period notation.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| All Access | R84.99 | 月額 | Full access to premium effects, custom presets, multi-track vocals, WAV export, collaboration, unlimited imports |
| All Access | R499.99 | 年間 | Full access to premium features, billed annually |
| Full Studio Access | R99.99 | 月額 | Extended functionality (premium tier) |
| Boost your track! | R119.99 | One-time | Single-purchase item for enhancing a track |
Your consumer rights in South Africa
Cooling-off and refunds
Voloco documentation does not list a specific 14-day cooling-off right. For purchases via app stores, the platform policies govern refunds and cancellations.
Practical interpretation under South African law
The Consumer Protection Act provides protections, but digital services that begin immediately may not carry a standard cooling-off period once access is delivered.
- If a service was provided immediately, a cooling-off right may be limited or excluded.
- For disputes, keep receipts and contact the platform or Voloco support with evidence.
Customer experiences
Positive feedback
Users praise Voloco for ease of use, strong auto-tune presets and quick idea capture. The app is noted as helpful for beginners and more experienced creators alike.
Common complaints
Frequent issues reported include freezing or crashing during recording, audio glitches after updates, and occasional microphone or beat-cutoff problems.
- Some users find the subscription model expensive and advanced features locked behind paywalls.
Documentation checklist
What to collect
- Purchase receipt or order confirmation (App Store, Google Play, or web order).
- Screenshot of subscription status in the Voloco app or store subscription page.
- Any error messages, recording timestamps or logs showing the issue.
Where to send
- Contact the app store (Apple or Google) for store-based refunds and provide the receipt and screenshots.
- For Voloco Producer issues, gather your web order ID and contact Voloco support using the app or web support form.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a different subscription on their device rather than Voloco. Always check the subscription name and developer before confirming cancellation.
Assuming automatic refunds
Do not assume that cancelling will trigger a refund. For store purchases, cancellation stops future billing but does not guarantee a refund.
For Voloco Producer, the stated policy is that refunds are not offered; plan accordingly.
Comparative recap
Quick comparison
This table summarizes cancellation and refund handling across platforms for quick reference.
Which method to use
Use the app store route for mobile purchases and the Producer website for web/plugin subscriptions.
| Platform | How to cancel | Refund handling | 期間 |
|---|---|---|---|
| App Store (iOS) | Voloco app → Library → Settings → Voloco Premium → Manage subscription, or App Store Subscriptions page | Refunds must be requested from Apple | 月額 / 年間 |
| Google Play (Android) | Voloco app → Library → Settings → Manage subscription, or Google Play Subscriptions | Refunds must be requested from Google | 月額 / 年間 |
| Web (Voloco Producer) | Log into Voloco Producer → Orders tab → toggle Auto-Renew off or Cancel Free Trial | Voloco states no refunds for Producer subscriptions | Varies |
After cancelling
Next steps
Verify your subscription status in the app or the app store after cancelling. Note the expiry date so you know when premium features will end.
If issues persist
If you need a refund or your subscription continues to charge, contact the relevant app store support first for store purchases.
For Producer subscription disputes, contact Voloco support with your order ID and screenshots of the Orders tab.
Address
Developer
Voloco is developed by Resonant Cavity, LLC. For official correspondence, use the developer contact channels provided in the app or website.
Physical address
729 Washington Ave N, Minneapolis, Minnesota 55401, USA