What is Forbes
Overview
Forbes is a global business and finance news magazine offering articles, lists, and analysis across business, technology, investing and entrepreneurship.
Access is provided through a mix of web digital subscriptions, digital memberships, premium communities, and print editions, plus third-party storefronts for regional apps and magazines.
Subscription models
Subscriptions can be managed directly on Forbes.com, via app stores (Apple App Store, Google Play), or through third-party vendors such as Magzter for regional editions.
Each channel has its own cancellation and refund rules; read your purchase receipt or account page to confirm which applies to you.
How to cancel Forbes
Cancel web (Forbes.com digital subscriptions)
- Sign in at Forbes.com and open your Account page.
- Go to the Subscription section and follow the prompts to cancel.
- Alternatively, contact customer support by email at [email protected] or by phone at 1‑888‑303‑10108.
Cancel print subscriptions, memberships and third‑party purchases
- Print subscriptions: use "Cancel My Subscription" in your online print account or contact [email protected] or call 1‑800‑295‑0893.
- Apple (iOS/App Store) or Google Play purchases: cancel within the respective App Store settings; Forbes cannot cancel these for you.
- Magzter (Forbes Africa third party): manage via your Magzter account or email [email protected].
What happens when you cancel
Access after cancellation
If you cancel before renewal, access typically continues until the end of your current billing cycle.
Cancelling does not always remove content already delivered (for example, printed issues already mailed).
Data and account effects
Your account remains on file; billing is stopped according to the channel's timing, but account data and reading history may be retained per Forbes policies.
If you subscribed via a third party, that provider may retain separate records and settings.
Will I get a refund?
General web digital subscription refund policy
Forbes' web digital subscriptions are generally non‑refundable. Amounts paid are not refundable for subscriptions started on or after April 15, 2024.
Legacy annual/biennial plans begun before April 15, 2024 may be eligible for pro‑rata refunds under limited circumstances.
Print and third‑party refund exceptions
- Print subscriptions canceled mid‑term (when managed on the web) may receive a refund for unmailed issues, except bundled subscriptions which are not refundable.
- Magzter subscriptions: Magzter offers a full refund only within 7 days of subscription start if you are unhappy (not applicable to single‑issue purchases).
Forbes plans and pricing
Pricing availability
No verified public pricing data was provided for Forbes plans in the supplied information.
Contact Forbes directly via your account page or customer support for current pricing and promotional offers.
Quick contact for pricing
If you need exact prices, check your purchase receipt, the Account > Subscription area on Forbes.com, or contact customer support by email.
| Plan | Period | Price |
| Forbes Digital / Membership | Contact for pricing | Contact for pricing |
| Forbes Print | Contact for pricing | Contact for pricing |
| Regional/Third‑party (Magzter / App Stores) | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Applicable law
South African consumers are protected by laws such as the Consumer Protection Act (CPA), which can provide remedies for services not delivered or unfair contract terms.
The CPA may give rights beyond a provider’s stated refund policy, especially where goods or services were misrepresented or not provided.
Practical enforcement options
- If Forbes declines a refund you believe is due, you may lodge a complaint with your bank, the ombudsman for financial services, or a consumer protection body in South Africa.
- Keep records of purchases, correspondence and evidence of non‑delivery to support disputes under South African consumer law.
Customer experiences
Positive feedback
Some customers report prompt cancellation responses and clear communication from Forbes support when cancellations were requested in error.
These cases highlight that direct account cancellation or email contact can resolve straightforward issues quickly.
Common negative reports
- Complaints include concerns about data sharing and unsolicited contact after subscribing.
- Technical problems are reported with regional apps (e.g., Forbes Africa via Magzter or app versions crashing on newer iOS), leading to frustration and refund requests.
Documentation checklist
What to have ready before you cancel
- Account email and password used to subscribe.
- Purchase receipt or order confirmation showing date and payment method.
- Subscription ID or invoice number, if available.
If you need to escalate
- Copies of all email correspondence with Forbes or third‑party providers.
- Bank/credit card statements showing the charge(s).
- Dates and screenshots demonstrating service failures (e.g., app crashes).
Common mistakes
Canceling the app instead of the subscription
Uninstalling an app does not stop billing. Cancel in the store (App Store / Google Play) or on your Forbes account instead.
Always check which vendor processed your payment; cancelling in the wrong place will not stop future charges.
Waiting until after renewal or expecting automatic refunds
Many users expect a mid‑period refund after cancelling; Forbes generally does not refund post‑renewal digital subscriptions started on or after April 15, 2024.
Cancel before the renewal date to avoid being billed for the next period; keep confirmation emails as proof.
Comparative recap
At‑a‑glance cancellation comparison
| Subscription type | How to cancel | Refunds allowed |
| Forbes.com (web digital) | Account > Subscription on Forbes.com or email [email protected] | Generally non‑refundable; legacy pre‑Apr‑15‑2024 cases may get pro‑rata refunds |
| Print (web‑managed) | Cancel My Subscription in online print account or [email protected] | Possible refund for unmailed issues; bundles not refundable |
| Apple App Store (iOS) | Manage subscription in iTunes/App Store settings | No mid‑period refunds from Forbes; Apple refund policy applies |
| Google Play (Android) | Google Play > Payments & subscriptions > Subscriptions > Cancel | No refunds from uninstalling; Google Play refund policy applies |
| Magzter (Forbes Africa) | Manage in Magzter account or email [email protected] | Full refund within 7 days of subscription start (not for single issues) |
Key takeaway
Always confirm the vendor listed on your receipt before cancelling and keep records of confirmations and correspondence.
After cancelling
Immediate steps
- Save or screenshot the cancellation confirmation or email you receive.
- Verify access end date in your account and ensure no further charges appear on your statement.
If problems remain
- Contact Forbes support: [email protected] for digital membership questions.
- Print subscription support: [email protected]. Magzter support: [email protected].
- If you paid through Apple or Google, use their support and transaction history to request changes or refunds.
- Keep records if you later need to escalate to your bank or a South African consumer protection body.
Address
Corporate address
Forbes Media headquarters (mailing address listed in customer service information):
499 Washington Blvd, Jersey City, New Jersey 07310, United States.
Notes
Use your account page or the support emails above to reach subscription support rather than the corporate postal address for faster resolution.