What is Fortune
Overview
Fortune is a business news magazine and website offering journalism, analysis, and rankings on companies, leadership, and the global economy.
Digital subscriptions
Fortune offers digital subscriptions providing access to premium content on fortune.com and via mobile apps. Subscriptions are managed per the publisher and by app store platforms.
How to cancel Fortune
Web (Fortune.com)
- Sign in at your Fortune account on fortune.com.
- Go to My Account → Subscriptions and choose Cancel Auto‑Renewal.
- Cancellation stops future charges; access continues until the end of the paid period.
App Store and Google Play
- Apple App Store subscriptions must be cancelled via your Apple ID subscriptions or reportaproblem.apple.com; Fortune cannot cancel these for you.
- Google Play subscriptions must be managed and cancelled in your Google Play account or via Google Play support; Fortune cannot cancel these for you.
What happens when you cancel
Access and renewal
After cancelling web subscriptions, access typically remains until the end of the current paid period. No further recurring charges will occur after cancellation.
Account and data
Your account remains active for the period you paid. Fortune’s policy treats digital content as delivered, so post‑cancellation access and data handling follow their standard account rules.
Will I get a refund?
Web subscriptions (Monthly and Annual)
Monthly digital subscriptions are non‑refundable; cancelling stops future charges and access continues until the billing period ends.
Annual digital subscriptions are also non‑refundable under Fortune’s policy; cancelling prevents renewal but does not provide a refund for the paid term.
Print and app store exceptions
Annual + Print plans may have refundable components for the print portion managed by a fulfilment partner (CDS); the digital portion remains non‑refundable.
Refunds for subscriptions purchased through the Apple App Store or Google Play are handled by Apple or Google and are subject to those stores’ processes and outcomes.
Fortune plans and pricing
Pricing availability
No verified South African ZAR pricing was found. Fortune’s app listings show USD prices, but official local pricing for South Africa is not provided in the available data.
Contact for pricing
If you need exact pricing for South Africa, contact Fortune or check the subscription purchase flow on fortune.com or in your app store for the most current local pricing.
| Plan | Period | Price | Notes |
| Digital (example) | Monthly / Annual | Contact for pricing | Digital portion is non‑refundable per policy |
| Annual + Print | Annual | Contact for pricing | Print part may be handled by a partner (CDS) for refunds |
Your consumer rights in South Africa
Cooling-off and refunds
Fortune’s stated policy does not provide a 14‑day statutory cooling‑off refund for digital subscriptions; digital content is treated as delivered and non‑refundable under their terms.
Enforcement and options
If you believe your consumer rights have been breached, you may consider South African consumer protection avenues, but Fortune’s policy does not advertise a statutory refund right for digital plans.
Customer experiences
Positive feedback
Some reviewers note balanced service and value; for example, a Sitejabber summary shows mixed-to-positive feedback overall.
Negative feedback
Complaints include unexpected recurring charges reported by users and editorial criticisms such as perceived bias in coverage. Outcomes vary by case and platform.
Documentation checklist
Essential items
- Account email and username used to subscribe.
- Order/receipt number from the original purchase (web or app store receipt).
- Billing statements or screenshots showing the charge.
Store purchases
- If bought via Apple, have your Apple ID receipt and purchase date ready.
- If bought via Google Play, have your Google account receipt and transaction ID ready.
Common mistakes
Typical errors
Assuming cancellation via the publisher will remove App Store or Google Play subscriptions is common but incorrect. App store subscriptions must be cancelled in the store.
How to avoid them
Verify the platform you used to subscribe (fortune.com vs Apple vs Google Play) before cancelling and keep receipts or screenshots to support any refund or dispute requests.
Comparative recap
Quick comparison
| Platform | Where to cancel | Refund policy | Access after cancel |
| Web (Fortune.com) | My Account → Subscriptions (cancel auto‑renewal) | Digital monthly/annual: non‑refundable (future charges stop) | Access until end of paid period |
| Apple App Store | Manage via Apple ID subscriptions or Apple support | Refunds handled by Apple; outcomes vary | Subject to Apple subscription terms |
| Google Play | Manage via Google Play account or support | Refunds handled by Google; outcomes vary | Subject to Google Play subscription terms |
Which to follow
Follow the cancellation steps for the platform where you purchased the subscription to ensure both cancellation and any refund inquiries are handled correctly.
After cancelling
What to check
- Confirm cancellation in My Account (web) or in Apple/Google subscription settings.
- Keep a copy of the cancellation confirmation and your last billing statement.
If charges continue
If you see continued charges after cancellation, contact the platform that processed the payment (your bank, Apple, or Google Play) and provide documentation of your cancellation.
Address
Mailing address
Fortune
40 Fulton St., New York, New York 10038, United States
Head office details
This is the publisher’s listed New York office address. Use your account portal or the app store support channels for subscription management and billing inquiries.