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Cancel READLY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Readly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Readly: Easy Method
What is Readly
Service overview
Readly is a subscription-based digital magazine and newspaper service that gives unlimited access to thousands of titles across genres. It is available on multiple devices and offers offline reading features.
How it works in South Africa
The South Africa landing experience lists pricing in Euros and users may subscribe via the Readly website or through mobile app stores. Billing can be handled directly by Readly or by Apple/Google when purchased through those stores.
How to cancel Readly
Cancel via Readly website (Readly direct site - South Africa)
- Log into your account on the Readly website.
- Go to "Subscriptions & Payments".
- Click "Manage Subscription" then "Cancel" and follow prompts to confirmation.
- Wait for the visual confirmation (green tick) and confirmation email.
Cancel via mobile app stores
- iOS / App Store: On your iPhone/iPad go to Settings → Subscriptions → Readly → Cancel.
- Google Play (Android): Open Google Play app → My subscriptions → Readly → Manage → Cancel.
- Note: If billed by Apple or Google, cancellations must be made through their systems.
What happens when you cancel
Access after cancellation
If you cancel a Readly subscription purchased directly, you retain access until the end of the paid period. This also applies to most store-managed subscriptions.
Processing and renewal
Readly states web cancellations can take up to 2 business days to process. Auto-renewal will stop after the current billing period ends and you will not be billed again afterwards.
Will I get a refund?
General refund policy
- Readly’s terms state there is no general right of withdrawal for digital services delivered immediately.
- Readly does not refund unused portions of a subscription after cancellation.
Exceptions and store purchases
- Subscriptions bought via the App Store or Google Play must be refunded through Apple or Google according to their policies.
- Gift cards for private use: a limited 14‑day withdrawal right applies from receipt of the redeem code, but this does not extend to subscriptions accessed immediately.
Readly plans and pricing
Pricing summary
Readly’s South African website lists a standard plan price in Euros. Exact ZAR amounts may appear in the app store or at checkout after currency conversion.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Unlimited | 14,99 € per month (approximate ZAR via conversion) | Monthly | Unlimited access to all Readly magazines |
Your consumer rights in South Africa
Cooling-off and digital services
Under South African consumer law, digital services that are made available immediately are typically exempt from the standard cooling-off right. This aligns with Readly’s stated "no right of withdrawal" for immediate digital delivery.
Remedies for defects or misrepresentation
South African law still provides remedies if the service is materially defective, unfit for purpose, or was misrepresented. In such cases consumers may seek repair, refund, or cancellation through statutory channels.
Customer experiences
Positive feedback
Users praise Readly for a large catalogue, good value for unlimited reading, and convenient offline reading capabilities. Testimonials highlight variety and an easy-to-use app experience.
Negative feedback
Common complaints include unexpected charges when cancelling during trials, difficulties obtaining refunds, and slow or unhelpful customer support responses. Billing confusion and occasional double charges are also reported.
Documentation checklist
What to gather before you contact support
- Account email and username used for the Readly subscription.
- Order or transaction reference shown on your receipt or bank statement.
- Payment method details (last 4 digits of card or store account ID).
- Screenshots of subscription status, cancellation confirmation (green tick), and any billing notices.
Optional evidence for disputes
- Dates and times of attempted cancellation and any confirmation emails.
- Records of communications with customer support (timestamps and message content).
- Copy of trial sign-up terms or promotional offer details, if relevant.
Common mistakes
Assuming cancellation was completed
Some users believe they cancelled but did not complete the confirmation steps. Always look for the green tick and confirmation email to verify cancellation.
Expecting automatic refunds
Expecting a refund for unused time is a common mistake. Readly’s policy does not provide refunds for remaining subscription time when access was granted immediately.
Comparative recap
Quick comparison overview
| Feature | Readly (South Africa, direct) | iOS / App Store | Google Play (Android) |
|---|---|---|---|
| How to cancel | Account → Subscriptions & Payments → Manage Subscription → Cancel | iOS Settings → Subscriptions → Readly → Cancel | Google Play → My subscriptions → Readly → Manage → Cancel |
| Refunds | No refund for unused period; no general withdrawal right | Refunds handled by Apple under Apple policy | Refunds handled by Google under Google Play policy |
| Access after cancelling | Access until end of paid period | Access until end of billed period | Access until end of billed period |
After cancelling
What to check immediately
- Confirm you received the cancellation confirmation email and visual confirmation in your account.
- Monitor your bank or card statement to ensure no further charges after the period end.
Where to go for help
If you need support, use the Readly account help options inside the app or website. For purchases billed by Apple or Google, contact Apple Support or Google Play support respectively for refund requests.
Address
Corporate address
Readly AB, Box 3341, 103 67 Stockholm, Sweden.
Support note
Readly does not publish a specific South African physical support address. Cancellations and most support requests are handled through your Readly account or the platform used to subscribe.