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I hereby notify you of my decision to terminate the contract relating to the The Motley Fool service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Motley Fool: Easy Method
What is The Motley Fool
Overview
The Motley Fool is a subscription-based financial news and investment-advice service that provides stock recommendations, research and portfolio ideas.
Services are typically delivered online and through mobile apps, and subscriptions may renew automatically unless cancelled.
Core offerings
Offerings include written analysis, email alerts, and member-only recommendations across various subscription plans.
Purchases can be made via the Motley Fool website or in-app through Apple or Google Play stores.
How to cancel The Motley Fool
Cancel via web (website account)
- Log in to your Motley Fool account on their website.
- Go to Account or Billing settings and click "Cancel Subscription".
- Keep any confirmation emails or reference numbers you receive after cancelling.
Cancel via mobile app (Apple or Google)
- iOS: Open your Apple ID subscriptions page in Settings or the App Store and cancel from there; Apple manages billing and refunds.
- Android: Open the Google Play Store app, go to Subscriptions and cancel the Motley Fool subscription; Google handles refunds if applicable.
- The Motley Fool cannot directly cancel in-app subscriptions billed by Apple or Google; you must use the platform that charged you.
What happens when you cancel
Access after cancellation
After cancelling a web subscription you will typically retain access until the end of the paid period you already paid for.
For in-app subscriptions, access periods follow Apple’s or Google’s subscription rules after you cancel through those stores.
Renewal and data
Automatic renewal should stop after a successful cancellation, but keep records to confirm billing has ceased.
Your account data and past correspondence may remain stored according to Motley Fool’s terms; retain copies of important documents locally.
Will I get a refund?
Website purchases
Refunds for website purchases are not guaranteed and depend on the specific plan or promotional terms.
Enrollment fees are generally non-refundable unless stated otherwise; first-time subscriber exceptions may exist but repeat refunds are rarely granted.
App Store and Google Play purchases
Refunds for purchases made through Apple or Google must be requested directly from Apple or Google under their refund policies.
The Motley Fool does not process refunds for in-app purchases made via the App Store or Google Play.
The Motley Fool plans and pricing
Overview
No South Africa-specific ZAR pricing was found in available public sources for 2024/2025.
If you need an exact local price, contact Motley Fool support or check the App Store/Google Play store while signed into a South African account.
Pricing table
| Plan | 期間 | Price |
|---|---|---|
| Standard subscription | 年間 / 月額 | Contact for pricing |
| Premium plans / Special offers | 年間 / 月額 | Contact for pricing |
Your consumer rights in South Africa
Cooling-off period
South African consumers generally have a 14-day cooling-off period for many online purchases under the Consumer Protection Act.
For digital services that are fully performed (access granted immediately), the right to cancel may not apply once the service starts.
Remedies and complaints
Act promptly to cancel within 14 days and keep detailed records if you believe a charge is unfair or billing continues after cancellation.
If issues persist, you may approach the National Consumer Commission (NCC) or the relevant Ombudsman with documentation of your attempts and charges.
Customer experiences
Positive feedback
Some users praise professional, data-driven support and useful research analysis in specific cases.
There are reports of satisfactory dispute resolution and meaningful recoveries in isolated incidents.
Negative feedback
Common complaints include aggressive upselling, difficulty cancelling, unexpected auto-renewal charges and slow or unhelpful customer service.
Many users report refund requests refused or ignored, and some say billing continued despite cancellation attempts.
Documentation checklist
Essential items to gather
- Account username or email used to subscribe.
- Subscription confirmation emails and any order numbers.
- Bank or card statements showing billed charges and dates.
Supporting evidence
- Screenshots of account billing page and cancellation attempts.
- Copies of emails or messages with support and any reference numbers.
- Receipts from Apple or Google Play if purchase was in-app.
Common mistakes
Mistakes during cancellation
Assuming cancelling an in-app subscription through the Motley Fool website will stop Apple/Google billing is a common error.
Always cancel directly in the platform (Apple ID or Google Play) that processed the payment for in-app purchases.
Billing and refund misconceptions
Believing refunds are automatic or guaranteed is another frequent mistake; website refunds are conditional and platform refunds follow platform rules.
Failing to keep confirmation evidence or transaction records weakens your case if billing disputes arise.
Comparative recap
Quick comparison summary
This table compares the main cancellation channels, who handles refunds, and key notes to remember.
Comparison table
| Channel | How to cancel | Refund handled by | Notes |
|---|---|---|---|
| Web (website account) | Cancel in Account or Billing settings on Motley Fool website. | Motley Fool (subject to their refund policy). | Keep confirmation; access usually continues until period end. |
| Apple App Store (iOS) | Cancel via Apple ID Subscriptions in Settings or App Store. | Apple | Motley Fool cannot process refunds for App Store purchases. |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions. | Refunds, if any, are managed by Google under their policies. |
After cancelling
What to monitor
Watch your bank or card statements for at least one full billing cycle to ensure auto-renewal has stopped.
Keep all cancellation confirmations, receipts and screenshots in case you need to dispute charges.
Further steps if problems continue
If billing continues after confirmed cancellation, contact your bank or card issuer to stop recurring payments and dispute unauthorized charges.
You may escalate to the National Consumer Commission or relevant Ombudsman with full documentation if the provider does not resolve the issue.
Address
Official mailing address
The Motley Fool
2000 Duke St., Second Floor, Alexandria, VA 22314
How to send a cancellation request by post
When sending a cancellation or dispute by mail, use registered post and keep the tracking and delivery proof.
Include your account email, subscription details, dates of charges, and a clear statement requesting cancellation and any refunds sought.