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Cancellation The Week: Easy Method
What is The Week in English for South Africa
Overview
The Week in English for South Africa is a subscription news-magazine that condenses the week’s most important global and local news into a concise format. It aims to provide balanced coverage across politics, business, technology and culture.
Delivery formats
Subscriptions are available as in-app digital issues (iOS/Android) and direct web subscriptions via the publisher. Single-issue purchases are also offered in the app store.
How to cancel The Week in English for South Africa
Cancel via App Store (iOS)
- Open your Apple ID settings on your iOS device.
- Find Subscriptions, select The Week, and turn off Auto-Renew at least 24 hours before the billing period ends.
- You cannot cancel the active subscription period inside the app to stop charges for the current period.
Cancel via Google Play (Android) and Web/Direct
- Google Play: follow Play Store subscription management (South Africa - specific details not verified; likely similar to App Store).
- Web/Direct: log in to your account on the publisher site or contact customer service to cancel at any time; refunds for unmailed issues may apply.
What happens when you cancel
Access after cancelling
If you cancel an auto-renewing app subscription, you typically retain access until the end of the current paid period. For web/direct subscriptions, access and termination timing depend on publisher handling.
Data and renewals
Turning off auto-renew stops future billing but does not automatically delete your account or data. Renewals will stop at the period end if auto-renew is disabled in time.
Will I get a refund?
Web / Direct refunds
For direct subscriptions, the publisher may refund the cost of unmailed issues, commonly if cancelled within a specified window or under publisher policy.
App Store refunds and exceptions
- Apple handles refunds under its billing rules; unused portions of free trials are forfeited once you purchase a subscription.
- Refunds for unmailed issues are not standard through the App Store; you must request any publisher-side refund via their policy.
The Week in English for South Africa plans and pricing
Price list
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month Subscription | R229.99 | Monthly | Access to weekly issues via app |
| 6 Months Subscription | R1,049.99 | Half-year | Access to weekly issues via app |
| 12 Months Subscription | R1,449.99 | Annual | Access to weekly issues via app |
| Single Issue | R79.99 | Per issue | Buy individual issue |
Notes on prices
Prices above are in-app purchase listings for South Africa as verified in late 2025 and early 2026. App-store taxes or regional variations may affect final charged amounts.
Your consumer rights in South Africa
General rights and publisher policy
The publisher’s terms state you can cancel direct/web subscriptions at any time and may receive a refund for unmailed issues according to their policy. See the publisher terms for details.
Local statutory notes
- No specific South Africa statutory cooling-off period for The Week’s offerings was found in the verified sources.
- For disputes, retain payment receipts and correspondence; consumer protection bodies may assist if issues are unresolved.
Customer experiences
Positive feedback
Some customers praise the magazine for balanced, concise coverage and useful summarised content.
Negative feedback
- Complaints include unexpected digital access revocations, poor customer service response times, and difficulty managing renewals or obtaining refunds.
- Subscription management and missed deliveries are recurring themes in reviews.
Documentation checklist
What to prepare before contacting support
- Account email and username used for the subscription.
- Order number or receipt (App Store/Google Play transaction ID or publisher invoice).
- Payment method details and dates of charge(s).
Optional helpful evidence
- Screenshots of subscription status, error messages or delivery failures.
- Copies of any communication with support and relevant policy sections.
Common mistakes
Trying to cancel inside the app (iOS)
Users often try to cancel the active subscription from within the magazine app. For App Store purchases you must manage subscriptions through your Apple ID settings, not the app itself.
Missing auto-renew cutoff and refund assumptions
Not turning off auto-renew at least 24 hours before the billing period ends can lead to an unwanted renewal.
Assuming automatic refunds for unused or unmailed issues can cause frustration; refunds depend on channel and publisher policy.
Comparative recap
Quick comparison
| Method | Cancel via | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Apple ID settings on iPhone/iPad | Handled by Apple; unused free trials forfeited on purchase | Turn off auto-renew ≥24 hours before period end |
| Google Play (Android) | Google Play subscription management | Not verified for South Africa; likely similar to App Store | South Africa - specific details not confirmed |
| Web / Direct | Publisher account or customer service | Publisher may refund cost of unmailed issues per policy | Cancel any time; refunds depend on publisher terms |
Takeaway
Web/direct cancellations generally give the clearest path to publisher refunds for unmailed issues. App-store subscriptions are governed by the app-store billing rules.
After cancelling
What to check immediately
- Confirm cancellation status in your account or Apple/Google subscription page.
- Keep receipts and the cancellation confirmation for at least 60 days.
Helpful links
Address
Publisher physical address
7 Foxhill Lane, Salt Rock, Kwa-Zulu Natal, 4392, South Africa.
What to include if you send postal cancellation
- Your full name and account email.
- Subscription details, invoice number and a clear statement requesting cancellation and any refund of unmailed issues.
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Written by Ayanda Maseko
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your The Week subscription via the App Store, open your Apple ID settings on your iOS device, find Subscriptions, select The Week, and turn off Auto-Renew at least 24 hours before the billing period ends. Remember to keep proof of your cancellation.
Yes, if you cancel your direct subscription to The Week, the publisher may refund the cost of unmailed issues according to their policy. Ensure you check the specific terms for refunds and keep proof of your cancellation.
When you cancel your subscription, you typically retain access to The Week until the end of the current paid period. After that, your access will cease, so be sure to cancel before the next billing cycle.
To cancel your The Week subscription through Google Play, follow the subscription management steps in the Play Store. Since specific details for South Africa are not verified, check your account settings and keep proof of your cancellation.
Yes, you must turn off auto-renew at least 24 hours before the end of your billing period to avoid being charged for the next cycle. Always check your billing cycle for exact timing and keep proof of your cancellation.