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I hereby notify you of my decision to terminate the contract relating to the Wall Street Journal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wall Street Journal: Easy Method
What is Wall Street Journal
Overview
The Wall Street Journal (WSJ) is a subscription-based news publication focused on business, finance, politics and technology.
It provides in-depth reporting, analysis and opinion for professional and general readers worldwide.
Formats
WSJ subscriptions are offered in digital formats and, in some regions, print delivery for newspapers and special editions.
Subscriptions may be purchased directly from WSJ or via third-party app stores (Apple App Store, Google Play).
How to cancel Wall Street Journal
Cancel via App Store (iOS)
- Open your Apple account on iPhone or iPad and go to Account Settings → Subscriptions.
- Find the Wall Street Journal subscription and select "Cancel Subscription".
- Note: WSJ cannot cancel subscriptions that are managed by the App Store; you must use Apple’s subscription controls.
Cancel via Google Play (Android)
- Open Google Play, tap Profile → Payments & Subscriptions → Subscriptions.
- Select Wall Street Journal and choose "Cancel".
- Note: WSJ cannot cancel Google Play-managed subscriptions; use Google Play’s subscription tools.
Cancel direct via WSJ website or phone
- Sign in to your WSJ account and go to the Customer Center or subscription settings to cancel online.
- Alternatively, call WSJ customer service for assistance with web-managed subscriptions.
- Keep account details and recent billing information ready when you call or go online.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the current paid billing period.
This applies to App Store, Google Play and direct web subscriptions unless specified otherwise in your receipt.
Renewal and billing
Cancellation prevents future renewals but does not automatically issue refunds for the current billing period unless a specific policy applies.
Promotional pricing may end and standard rates will apply on renewal if you do not cancel before the promotional term ends.
Account and data
Your WSJ account will remain associated with your email; saved preferences and reading history may persist according to WSJ data policies.
If you later re-subscribe, your account information is typically available for reuse under the same login.
Will I get a refund?
Direct web subscriptions (monthly/quarterly)
For monthly or quarterly direct web subscriptions, WSJ’s public policy states there is no refund for the current billing period.
Expect access to continue until the period ends, but no retroactive credit.
Semi-annual and annual direct subscriptions
Semi-annual or annual direct subscriptions may receive a prorated refund if cancelled before the final 30 days of the term.
No refund is provided if you cancel within the last 30 days of the paid period, per WSJ’s stated policy.
App Store and Google Play purchases
WSJ does not issue refunds for subscriptions purchased through the App Store or Google Play.
Refund requests for those purchases must follow Apple or Google refund procedures and policies.
Wall Street Journal plans and pricing
Availability of pricing
Verified pricing details are not provided in the public cancellation summary used here.
If you need exact current prices, contact WSJ sales or check your account for active offers and rates.
Pricing table
| Plan | Period | Price |
|---|---|---|
| Digital subscription | Contact for pricing | Contact for pricing |
| Print + Digital | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Local consumer protections
WSJ’s published terms do not state a general 14-day cooling-off right, but South African consumer law may provide additional protections.
Consumers in South Africa may have rights under local statutes regarding digital services, unfair contract terms and refunds.
Practical steps for South African subscribers
- Check local consumer protection statutes or consult a consumer advice service for specific rights.
- If you believe local law gives you a right WSJ does not honour, consider contacting your payment provider or a consumer protection agency.
Customer experiences
Positive feedback
Many subscribers praise WSJ for high-quality, in-depth journalism and trusted business and finance coverage.
Users often value WSJ’s analysis and reporting quality as a key reason to subscribe.
Common complaints
Frequent negative reports involve difficulty cancelling, especially when required to call rather than canceling smoothly online.
Other issues include unexpected price increases after promotional periods, slow or unhelpful customer service, delivery problems for print editions, and refund denials or difficulties obtaining prorated refunds.
Documentation checklist
What to have ready when you cancel
- Account email and username used for the WSJ subscription.
- Recent billing statement or receipt showing the subscription charge.
- Device details if the purchase was made through the App Store or Google Play (iPhone/Android).
Additional documents
- Screenshots of subscription pages, promotional rates and renewal notices.
- Any confirmation emails from WSJ or app store receipts for proof of purchase.
Common mistakes
Assuming WSJ can cancel app-store purchases
Many users try to contact WSJ to cancel App Store or Google Play subscriptions; those purchases must be cancelled through the respective app store accounts.
Contacting WSJ alone will not cancel an App Store/Google Play-managed subscription.
Missing promotional deadlines
Subscribers sometimes miss the end of a promotional term and are surprised by higher renewal charges.
Set calendar reminders to review renewal dates and pricing before the promotional period expires.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refund availability | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel in Apple account → Subscriptions | WSJ does not issue refunds; follow Apple policies | Access continues until end of billed period |
| Google Play (Android) | Cancel in Google Play → Subscriptions | WSJ does not issue refunds; follow Google policies | Access typically continues until end of billed period |
| Direct Web (WSJ) | Cancel via WSJ Customer Center or call customer service | No refund for monthly/quarterly; prorated for some longer terms | Access remains until end of current paid billing period |
After cancelling
Immediate steps
- Keep the cancellation confirmation or a screenshot of the cancellation page for your records.
- Monitor your bank/card statement to ensure no unexpected renewals occur.
If you need further help
If you purchased via App Store or Google Play, use Apple or Google support channels for refund or billing disputes.
For web-managed subscriptions, contact WSJ customer service and provide account and billing details if issues persist.
Address
Primary customer service address
The Wall Street Journal, Attn: Customer Service, 1211 Avenue of the Americas, New York, NY 10036, USA.
Notes on addresses
The New York office is generally referenced for subscription cancellations and official correspondence.
For address changes or print delivery issues, WSJ may provide alternate mailing instructions via your account or customer service communications.