Cancellation Bayyinah Tv: Easy Method

What is Bayyinah TV

Overview

Bayyinah TV is a subscription-based online education platform focused on Quranic studies, Arabic language, and Islamic knowledge.

It offers video and audio lectures, courses, and resources delivered by instructors such as Ustadh Nouman Ali Khan.

How it is delivered

Access is provided via web accounts and mobile apps (App Store / Google Play), with in-app purchases for subscriptions.

Billing may be processed through Stripe on the web or through the app stores / PayPal depending on how you subscribed.

How to cancel Bayyinah TV

Cancel on the web (Stripe profile)

• Log into your Bayyinah TV account on the website.
• Go to Profile → Subscriptions tab.
• Click the three dots next to the active plan and select "Cancel Subscription".
• Access continues until the end of your current billing period.
• Reference: Web cancellation guide.

Cancel via App Store, Google Play or PayPal

• If you subscribed through Apple App Store, Google Play, or PayPal you must cancel directly with that platform.
• Bayyinah cannot cancel subscriptions billed through those third parties on your behalf.
• See: Platform subscription note.

What happens when you cancel

Access and renewal

After cancellation your Bayyinah TV access remains active until the end of the paid billing period.

Auto-renewal is stopped so you will not be billed again after that period ends.

Account and data

Your account and viewing history typically remain accessible unless you request account deletion.

If you wish to remove personal data, contact Bayyinah support through their help articles or account settings.

Will I get a refund?

Standard refund policy

• Monthly subscription payments are generally non-refundable; Bayyinah does not offer pro-rated refunds or credits for monthly plans.
• Full details: Bayyinah refund policy.

Exceptions and timing

• Annual subscriptions: Full refund is available only if canceled within the first 30 days of purchase.
• Refund requests must be made within 30 days of purchase to be eligible under that annual exception.

Bayyinah TV plans and pricing

Price list (South Africa)

The following prices reflect in-app purchases in ZAR from the South Africa App Store for 2024/2025.

Plan table

Your consumer rights in South Africa

Cooling-off and the CPA

Under the South African Consumer Protection Act (CPA), consumers may have a 14-day "cooling-off" right for direct-marketing purchases.

For digital subscriptions, the cooling-off right may not apply if the service was fully performed and accessed immediately.

What you can do

• If you believe Bayyinah did not disclose the no-refund policy properly, you may raise the issue under the CPA.
• Consider mediation through the National Consumer Commission or seeking local consumer advice if you have a dispute.

Customer experiences

Positive feedback

• Users praise the in-depth Islamic and Quranic content and the quality of instruction.
• App design, availability of video/audio lectures, offline access, and regular updates receive positive notes.
• Example: A South African App Store review describes a transformative experience for family learning.

Negative feedback

• Common complaints include app crashes, playback errors, and poor resume/seek controls.
• Some users report videos stopping unexpectedly and lack of background playback or autoplay.
• Sources reporting reviews: Chrome-stats reviews, Grand-Screen reviews.

Documentation checklist

Before contacting support

• Account email and username used for Bayyinah TV.
• Order receipt or transaction date and payment method (App Store / Google / PayPal / card).
• Screenshots of subscription status in your Bayyinah profile or app store receipt.

Additional helpful items

• Record of any error messages, playback issues, or attempts to cancel.
• Dates of first access and any communication with Bayyinah support.

Common mistakes

Trying to cancel in the wrong place

Many users attempt to cancel from within the app but subscribed through the web (or vice versa).

Always confirm which platform billed you before cancelling - web, App Store, Google Play, or PayPal.

Missing the refund window

Requests for annual-plan refunds must be made within 30 days of purchase; missing that window removes eligibility.

Do not assume monthly plans are refundable - Bayyinah generally does not refund monthly subscriptions.

Comparative recap

Quick comparison

The table below compares cancellation method, where to cancel, refund likelihood, and post-cancellation access.

Comparison table

After cancelling

Follow-up actions

• Save your cancellation confirmation or screenshot from your Bayyinah profile or the platform that processed payment.
• Check your payment method to confirm no further charges are made after the period ends.

Helpful links

• How to cancel a web subscription: Web cancellation guide.
• Note on cancellations via App Store / Google Play / PayPal: Platform cancellation note.
• Bayyinah refund policy: Refund policy.

Address

Company headquarters

Bayyinah (headquarters) address on file:

1701 W. Euless Blvd, Euless, TX 76040, United States.

Contact reminder

If you need account-specific help, use the Bayyinah help articles above for guidance before submitting a support request.

Include the documentation checklist items to speed up resolution.