Postclic 無制限サブスクリプション: 48時間 ZAR 18.05 のプロモーション、初月は必須で ZAR 982.94、その後はコミットメントなしで月額 ZAR 982.94
IQ ACADEMY を解約
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私は、Iq Academy サービスに関する契約を終了する決定を通知します。
この通知は、契約を確定的、明確かつ明白に解約する意図を構成し、可能な限り早い 日付または適用される契約期間に従って発効します。
以下のために必要なすべての措置を講じてください:
– 解約発効日からのすべての請求の停止;
– この要求の適切な処理の書面による確認;
– および、該当する場合、最終明細書または残高確認書の送付。
この解約は、認証済み電子メールで送信されます。送信、タイムスタンプ、および内容の完全性は確立されており、電子的証明要件を満たす証拠書類となります。したがって、書面による通知および契約の自由に関する適用原則に従って、この解約の通常処理を進めるために必要なすべての要素を持っています。
個人データ保護規則に従い、以下も要求します:
– 法的または会計上の義務に必要のない私のすべてのデータの削除;
– 関連する個人アカウントの閉鎖;
– および適用されるプライバシー権に従った実際のデータ削除の確認。
私はこの通知の完全なコピーと送信の証明を保持します。
サービスの制限に関する重要な警告
透明性と予防の観点から、タイムスタンプ、追跡、認証が行われていても、電子化された送信サービスには固有の制限があることを想起することが不可欠です。保証は送信と技術的証明に関連しており、受取人の行動、勤勉さ、または決定には決して関連しません。
注意、Postclicは以下を行うことはできません：
- 受取人がメールを受信、開封、または認識することを保証する。
- 受取人が要求を処理、承諾、または実行することを保証する。
- ユーザーが作成した内容の正確性または完全性を保証する。
- 不正確または古い住所の有効性を保証する。
- 受取人が郵便の法的範囲に異議を唱えることを防ぐ。
Cancellation Iq Academy: Step-by-Step Guide
What is Iq Academy
Overview
Iq Academy is an online education provider offering short courses and formal NQF Level 5 qualifications in South Africa. It operates on subscription and payment-plan models with a mix of short courses and higher certificates.
Offerings
Courses include short courses (3 - 6 months) and Higher Certificate programmes (1 - 2 years), with interest-free monthly payment options and no upfront deposit for many plans. Pricing and plans vary by course level and duration.
How to cancel Iq Academy
Primary cancellation method
Cancellation must be given in writing, for example by email, to Iq Academy with a minimum 30 days' prior notice. The subscription fee for the month in which cancellation is processed remains payable.
Step-by-step cancellation steps
- Prepare a written cancellation request (email preferred) including your full name, account details, course name and date of birth.
- Send the written notice to the account contact or email address you have used for your enrolment.
- Keep a copy of your sent message and any automated or manual reply from Iq Academy as proof of request.
- Allow 30 days from the date they receive your written notice; the monthly fee for that month will still be charged.
- If you subscribed via the App Store or Google Play, follow their in-app subscription cancellation processes and their refund rules where applicable.
What happens when you cancel
Access and service termination
Access to course content will continue until the end of the paid month in which the cancellation is processed. After that period, access is terminated.
Renewal and billing
Recurring billing stops after the 30-day notice period ends, but the subscription fee for the month of cancellation remains payable and is not prorated. Keep monitoring your payment method for final charges.
Data and records
Your account data and progress may be retained according to Iq Academy's data retention policies. Retain copies of communications and receipts in case you need to request any account or billing records later.
Will I get a refund?
Standard refund policy
Monthly subscription fees are non-refundable for partial use. The Terms & Conditions state that there are no refunds for part-month usage.
Exceptions and third-party purchases
- If you subscribed through the App Store or Google Play, refunds and cancellations are handled under their respective policies and are not covered by Iq Academy's South African Terms.
- If you believe an error or unauthorised charge occurred, collect evidence and contact your payment provider to discuss chargeback options.
Iq Academy plans and pricing
Pricing overview
The following table summarises published monthly payment-plan prices and total course-fee ranges from iQ Academy (South Africa) materials.
Verified course pricing
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Short Courses (payment plans) | From R550.00 per month | 月額 | Short courses (3 - 6 months), interest-free payment plans, no deposit or registration fee |
| NQF Level 5 Qualifications (Higher Certificates) | From R899.00 per month | 月額 | Formal NQF Level 5 qualification (1 - 2 years), interest-free payment, no upfront fees |
| Specific Short Courses (examples) | R400.00 - R540.00 per month | 月額 | Examples: Events Coordinator (R400), Good Governance (R540), many others at R479 |
| Higher Certificate in Business / HR Management | R746.67 per month | 月額 | NQF Level 5 formal qualifications per month cost (2025/2026 schedule) |
| Individual Short Course Total Fee (range) | R6,288.00 - R12,582.00 total | - | Total fees for short courses (3 - 6 months), examples include Supply Chain Management R9,432; Hospitality & Event Management R12,582 |
| Higher Certificate in Human Resource Management (Total Fee) | R25,830.00 total | - | Total fee for NQF Level 5 Higher Certificate in HR Management |
Your consumer rights in South Africa
Practical rights and steps
The iQ Academy Terms do not indicate a statutory 14-day cooling-off right or pro-rata refunds for part-month use. Consumers should carefully review terms before subscribing.
Dispute and escalation options
- If you cannot resolve a billing dispute with iQ Academy, consider contacting your bank or card issuer to discuss a chargeback for unauthorised or unclear recurring charges.
- Consumers may also escalate unresolved complaints to South African consumer protection bodies or the National Consumer Commission if needed.
Customer experiences
Positive feedback
Some users praised elements such as untimed quizzes that help reduce rushed answers and aid learning, highlighting specific course features that supported study.
Negative feedback and common issues
- Multiple reviewers reported unexpected or "hidden" subscription charges after a small initial fee.
- Many users described difficulty cancelling (broken cancel buttons, ongoing recurring charges, poor or delayed support responses).
- Some reported dissatisfaction with course quality and difficulty obtaining refunds or responsive support.
Documentation checklist
What to prepare before cancelling
- Subscription confirmation (email or invoice showing plan and start date).
- Proof of payment (bank statement, card statement, receipts).
- Account username, email address used to register, and course name.
What to keep after you cancel
- Copy of your written cancellation request and any reply from iQ Academy.
- Final billing statement showing the last charge and the date of service termination.
- Any screenshots of subscription status, cancellation buttons, or error messages.
Common mistakes
Assuming cancellation is immediate
Many users assume cancelling stops charges immediately. With Iq Academy you must provide 30 days' written notice and the monthly fee for the cancellation month remains payable.
Using the wrong cancellation route
Subscribing via App Store or Google Play requires cancellation through those platforms. Cancelling only via the website or support email may not stop in-app renewals.
Comparative recap
Quick policy comparison
The table below summarises key cancellation and refund points for easy reference. This is based on South African Terms & Conditions and platform rules.
How iQ Academy compares
| Feature | iQ Academy (South Africa) | 期間 |
|---|---|---|
| Cancellation notice | Written notice with 30 days prior notice required | - |
| Refunds for part-month | No refunds for partial use; monthly fee non-refundable | - |
| App store subscriptions | Handled by App Store / Google Play policies, not covered by iQ Academy Terms | - |
| Ease of cancelling (reported) | Mixed reports; some users report difficulty and broken cancel buttons | - |
| Typical monthly price examples | From R400.00 to R899.00 depending on course | 月額 |
After cancelling
Immediate actions
- Keep your cancellation confirmation and final invoice for at least 6 - 12 months.
- Monitor bank and card statements for any further charges and note dates and amounts.
If problems continue
- If charges continue after the notice period, contact your card issuer or bank to dispute or request a chargeback.
- If you subscribed via the App Store or Google Play, use their in-app support and refund mechanisms for those purchases.
Address
Main office
57A Western Avenue, Vincent, East London, 5201, South Africa.
Contact notes
Send written cancellation requests from the email address on your account and keep copies. If you need further escalation, prepare documentation before contacting consumer protection or your payment provider.