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Cancel LEARNFLY
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Learnfly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Learnfly: Easy Method
What is Learnfly
Overview
Learnfly is an online education platform that offers a range of courses and a subscription model for learners of all ages.
The service promotes unlimited access, "Cancel Plan Anytime" messaging and operates without long-term contracts.
Core offers
Learnfly provides self-paced courses designed by trainers across various subjects and skill levels.
Subscription access is the primary delivery method; course details and offers are listed on the official site.
How to cancel Learnfly
Cancel via web account dashboard
- Sign in to your Learnfly account on the web at learnfly.com.
- Open your account or subscription settings and select the option to cancel the plan; subscriptions auto‑renew until cancelled.
- Save any confirmation or screenshot showing the cancellation date or confirmation number.
App Store or Google Play notes
- Learnfly’s official pages do not explicitly describe App Store or Google Play cancellation steps.
- If you subscribed via a mobile app store, also check your Apple or Google subscription settings and receipts from the store.
What happens when you cancel
Billing and renewal
Subscriptions will auto‑renew until you cancel via your Learnfly web account settings.
Cancel as early as possible to prevent the next billing cycle from charging you.
Access and data
In many subscription services, cancelling normally keeps access until the end of the paid period; confirm this in your account.
Keep copies of course completion evidence or certificates before closing your account if you need them for records.
Will I get a refund?
Official policy
Learnfly’s Terms of Use state: "No refunds are offered for membership fees or any other fees collected by the Service."
See the official terms for the exact wording: Learnfly Terms of Use.
Exceptions and promotions
- The pricing/promotions pages mention a "30‑Day Money‑Back Guarantee" for certain offers, which may apply to some plans.
- If you believe an offer included a refund guarantee, reference the specific promotional page or receipt when contacting support: Learnfly learn page.
Learnfly plans and pricing
Current pricing overview
Public site materials emphasise subscription access but do not list fixed public prices on the verified pages used here.
If you require a price, contact Learnfly through the subscription area or account dashboard for the plan you saw.
How to get exact pricing
Open the subscription or pricing page while logged in to see available plans and any promotional terms.
Learnfly subscription information: Subscription page.
| Plan | 期間 | Price |
|---|---|---|
| Individual | Contact for pricing | Contact for pricing - see subscription page |
| Family / Group | Contact for pricing | Contact for pricing - see subscription page |
Your consumer rights in South Africa
Cooling-off (7 days)
Under South Africa’s Consumer Protection Act (CPA), a 7‑day cooling‑off right can apply to direct marketing and distance sales.
This right may allow a consumer to cancel and obtain a refund if the purchase qualifies as a remotely initiated transaction.
Disclosure and unfair terms
- The CPA requires clear disclosure of recurring charges before purchase; failure to disclose may affect the enforceability of auto‑renewals.
- Learnfly’s "No refunds" clause does not automatically override statutory CPA rights; keep records if you rely on CPA protections.
Customer experiences
Positive feedback
Some users praise course quality, structured design, and helpful staff responses in positive reviews.
Example comments highlight informative content and trainer expertise.
Negative feedback
Several reviews report difficulties cancelling, continued charges after cancellation, and slow or ineffective support responses.
Some reviewers have described unexpected renewals and trouble obtaining refunds; see user reports here: Trustpilot reviews.
Documentation checklist
Before contacting support
- Account email and username used for the subscription.
- Transaction receipts and timestamps for initial purchase and renewals.
- Screenshots of the subscription page, promotional guarantees, and any "Cancel" actions.
If you need to escalate
- Bank or card statements showing unwanted charges and dates.
- Records of email or chat exchanges with Learnfly support.
- Reference to specific Terms of Use or promotion pages when disputing charges.
Common mistakes
Assuming app store cancellation is automatic
Some users assume cancelling via the website will stop charges from Apple or Google; verify the subscription source.
Check your Apple or Google subscriptions if you signed up through a mobile app store.
Not saving confirmation evidence
Users often fail to save cancellation confirmations, making disputes harder to resolve with billing providers.
Always screenshot or save emails that confirm cancellation dates and messages.
Comparative recap
Quick feature comparison
This table summarises key points from Learnfly public pages and common user reports.
Use it to compare cancellation and refund expectations before subscribing.
| Feature | 期間 | Status / Notes |
|---|---|---|
| Cancellation method | - | Primary via web account dashboard (auto‑renew until cancelled) |
| Refund policy (Terms) | - | Terms state "No refunds"; promotional 30‑day money‑back may apply to some offers |
| User experience | - | Mixed reviews: good course quality vs. reports of cancellation and billing issues |
After cancelling
Immediate follow-up actions
- Save the cancellation confirmation and check the effective cancellation date in your account.
- Monitor your bank or card for any further charges and keep records if they occur.
If charges continue or you need help
- Contact Learnfly support via your account dashboard and reference the Terms and the subscription page.
- If unresolved, consider raising a dispute with your payment provider and reference your cancellation evidence and the CPA if you are in South Africa.
Address
Company address
Learnfly Edtech Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
How to send written complaints
Send complaint correspondence to the company address above and include all documentation and contact details.
Keep copies of posted items and consider email support via your Learnfly account for a faster record of receipt.