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Cancellation service #1 in South Africa
Cancellation Quick Tutor: Easy Method
What is Quick Tutor
Overview
Quick Tutor is an online education platform offering on-demand tutoring and study materials through a subscription model. It provides ebooks, instructional content and access to tutors for personalised lessons.
How it is delivered
Services are sold via the Quick Tutor website and through app-store platforms such as Google Play. Subscriptions typically renew automatically until cancelled.
How to cancel Quick Tutor
Cancel web subscriptions
- Use the cancellation link in your welcome email to cancel your subscription.
- Alternatively, visit Quick Tutor’s FAQ or cancellation page for instructions.
- If needed, contact Quick Tutor support to request cancellation directly.
Cancel Google Play subscriptions
- Open the Google Play Store app on your device.
- Menu → Subscriptions → find Quick Tutor → Cancel Subscription.
- Refer to a step guide if you need visual help: How to cancel via Google Play.
What happens when you cancel
Access after cancellation
If you cancel a web purchase, you retain access to Quick Tutor until the end of the paid period. No further fees are charged after the paid period ends.
Renewals and data
Automatic renewals stop after cancellation for the cancelled subscription. Your account data and learning progress are typically retained under Quick Tutor’s terms; contact support to request changes or deletion.
Will I get a refund?
General refund policy
No refund is provided for partial-month subscriptions or unused services in most cases. Refund eligibility is limited to the most recent payment and is assessed case by case by contacting support.
EU withdrawal right and timing
- For direct web purchases by EU residents, Quick Tutor’s Terms state a 14‑day right of withdrawal from the date of purchase.
- If you exercise withdrawal within 14 days, refunds are processed within 14 days of notification, but may be reduced to account for use during the period.
- This EU right does not apply to renewals; it applies to initial purchases made while physically in the EU.
Quick Tutor plans and pricing
Pricing summary
Prices are shown in the currency displayed at checkout and may be converted to ZAR at payment time.
Single plan example
| Plan | Price | Period | Features |
|---|---|---|---|
| Biweekly Subscription (Quick Tutor) | €10.99 (converted to local ZAR at checkout) | Biweekly | Premium business content, HD quality, ad-free |
Your consumer rights in South Africa
Local law considerations
Quick Tutor’s published policies focus on UK/EU/US provisions and do not explicitly reference South African consumer law.
Suggested actions for South African customers
- Check South Africa’s Consumer Protection Act (CPA) for rights on unfair billing and automatic renewals.
- If charges appear unauthorised, contact your bank or card issuer to dispute the transaction and consider cancelling the card.
Customer experiences
Positive feedback
Some users report clear, valuable ebooks and helpful tutoring content, and praise quick contact with customer support for prompt cancellation.
Negative feedback
Other users allege unexpected or unauthorised charges and difficulty obtaining refunds or responses from support. Multiple reviews cite billing issues via app stores and slow or unresponsive service.
For user reviews, see: Quick Tutor reviews on Trustpilot.
Documentation checklist
What to gather before contacting support
- Welcome email or the cancellation link from your account.
- Proof of purchase (receipt or bank statement showing the charge).
- Screenshots of subscription listings in Google Play or other app stores, if applicable.
- Copies of any emails or messages you sent to Quick Tutor and their replies.
Additional useful items
- Transaction IDs, dates of payments and the email associated with the account.
- Device details if the subscription was purchased via a mobile app.
Common mistakes
Assuming cancellation via the website cancels app-store billing
Many users expect website cancellation to stop app-store renewals. For Google Play purchases you must cancel through Google Play to stop future charges.
Delaying documentation and charge disputes
Delaying collection of receipts or screenshots can make refunds and disputes harder to resolve. Capture evidence immediately if you see unexpected charges.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund / rights | Notes |
|---|---|---|---|
| Web (direct) | Use link in welcome email, FAQ page, or contact support. | EU customers: 14‑day withdrawal right; refunds within 14 days (usage may be deducted). | Access retained until end of paid period; no further charges after cancellation. |
| Google Play | Cancel via Google Play app: Menu → Subscriptions → Quick Tutor → Cancel. | Platform refund rules apply; Quick Tutor’s web 14‑day right does not apply to Google Play sales. | Follow Google Play settings for subscription control; see cancellation guide: Google Play cancel steps. |
| Apple / Other platforms | Use the platform’s subscription settings or contact the platform directly. | Refunds depend on the platform’s policies; users report billing issues requiring bank intervention. | If you face unauthorised charges, contact your bank and the platform in addition to Quick Tutor support. |
After cancelling
What to check
- Confirm you received an email or on-screen confirmation of cancellation from Quick Tutor.
- Verify your next billing date and check your bank or card statement to ensure no further charges occur.
Helpful links
- Quick Tutor cancellation & refund policy
- Quick Tutor terms & conditions
- Google Play cancellation steps
Address
Registered address
Quick Tutor, Holborn 50, WC1N 1DE, London, United Kingdom.
For formal notices
Use the registered address above for postal notices or include it in written withdrawal/cancellation letters if you prefer physical delivery.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.