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Cancellation service #1 in South Africa
Quizlet is an online study platform that offers digital flashcards, practice tests, and study modes for learners and teachers.
It provides free tools and paid premium plans that add features such as ad‑free study, offline access and AI tools.
Students use Quizlet for vocabulary, definitions and exam revision across devices.
Teachers use classroom features to assign study sets and monitor student progress.
When you cancel an active paid subscription your account typically remains at the paid level until the end of the paid period.
After the term ends the account downgrades to the free tier and premium features are removed.
Cancelling stops future auto‑renewal; you will not receive a prorated refund unless a platform/provider policy or law requires it.
If you cancelled via Google Play or Apple, further billing issues are handled by those platforms according to their records.
Quizlet’s Terms of Service state that subscriptions purchased directly through Quizlet are non‑refundable except where required by law.
Platform purchases (Google Play or Apple) follow those platforms’ refund rules rather than Quizlet’s direct refund policy. See the Terms of Service: Quizlet Terms of Service.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Quizlet Plus (Monthly) | R179.99 | Monthly | Ad‑free studying, homework help, personalised study modes, offline access, AI‑enhanced tools |
| Quizlet Plus (Annual) | R799.99 | Annual | Same as monthly but charged yearly; more cost‑effective long‑term |
| Quizlet Go | R799.99 | Annual | Basic premium features - ad removal and offline studying |
| Quizlet Teacher | R659.99 | Annual | Teacher tools including class management and student progress tracking |
Prices above are taken from the South African App Store listing and may vary with promotions or currency changes.
Some listings show variant prices; check the App Store or Quizlet account page for the exact offer you purchased.
South African law (ECT Act and CPA) provides a 7‑day cooling‑off right for online services in many cases.
This typically allows cancellation within 7 days of agreement or delivery with a full refund within 30 days, subject to conditions.
Many users praise Quizlet for effectiveness in vocabulary practice, classroom review and multi‑device access.
Reviews highlight value for interactive review and teacher resources in education settings (see GetApp and TrustRadius summaries).
Common criticisms include intrusive ads for free users, paywalls for features, and perceived difficulty contacting responsive support.
Several review sources note complaints about cancellation confusion and refund difficulties; read reviews: Trustpilot, NoCramming.
Removing the Quizlet app does not stop billing if the subscription auto‑renews through Google Play or Apple.
Always cancel the subscription in the store or Quizlet account settings to prevent future charges.
Not cancelling at least 24 hours (Google Play) or one day (website) before renewal can lead to an unwanted renewal.
Many issues arise when users do not keep the cancellation confirmation or assume cancellation completed without checking.
| Aspect | Website | Google Play | App Store |
|---|---|---|---|
| Where to cancel | Account settings on quizlet.com | Google Play Subscriptions | Apple ID Subscriptions |
| Refund policy | No refunds except as required by law (Quizlet TOS) | Subject to Google Play refund rules | Subject to Apple refund rules |
| Access after cancel | Access until end of paid term | Access until end of paid term | Access until end of paid term |
| Common issues | Finding manage subscription link | Not cancelling in Play Store (uninstalling instead) | Cancelling app but not Apple subscription |
Quizlet, Inc.
123 Townsend Street, Suite 600, San Francisco, CA 94107, United States of America
Use the Quizlet website account pages or app store subscription pages for cancellations and account management.
Keep all transaction records and confirmations for any follow‑up or dispute.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.