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Audiobooks.Com

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Audiobooks.Com Cancel | Postclic
Audiobooks.Com
935 Sheldon Court
L7L5K6 Burlington Canada
customerservice@audiobooks.com
Cancellation of Audiobooks.Com contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Audiobooks.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Audiobooks.Com
935 Sheldon Court
L7L5K6 Burlington , Canada
customerservice@audiobooks.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Audiobooks.Com: Easy Method

What is Audiobooks.com

Service overview

Audiobooks.com is a subscription service that provides streaming and downloadable audiobooks across many genres. Members receive monthly credits redeemable for premium audiobooks plus access to promotional VIP titles.

How it applies in South Africa

Audiobooks.com lists prices in USD and does not publish official ZAR pricing for South Africa. Local App Store or Google Play conversions apply when you subscribe via those platforms.

How to cancel Audiobooks.com

Cancel via the website (direct subscription)

  • Go to Audiobooks.com and log in to your account.
  • Open My Account (or Account → Billing Information / Subscription).
  • Click "Cancel Account" or the cancel subscription option and confirm.
  • Cancellation is immediate once you confirm on the site.

Cancel via mobile apps (Google Play / App Store)

  • Android (Google Play): Open the Audiobooks.com app → tap your profile → Settings → Manage Account Status. You will be redirected to Google Play subscriptions to cancel there.
  • iOS (App Store): On your iPhone/iPad go to Settings → Apple ID → Subscriptions → select Audiobooks.com and cancel through Apple's subscription manager.

What happens when you cancel

Access after cancellation

If you cancel a direct subscription on Audiobooks.com, access typically ends immediately after confirmation. Offline downloads and streaming access will cease if the membership is cancelled.

Billing and data

Cancellation stops future automatic renewals. Keep records of cancellation confirmations and billing statements in case of disputes.

Will I get a refund?

Subscription charge refunds

Subscription charges are generally non-refundable. Audiobooks.com states refunds are granted only at its sole discretion.

Purchased audiobook returns

  • Purchased audiobooks can be returned within 365 days if you have an active subscription.
  • Refunds for returned purchases are generally issued as site credit rather than cash.

Audiobooks.com plans and pricing

Overview of available plans

Pricing is shown in USD on Audiobooks.com. Promotional offers may appear from time to time and local stores convert USD to ZAR for South African customers.

Official pricing table

Plan Price 期間 Features
1 monthly credit $14.95 月額 1 credit (redeemable for one premium audiobook per month) plus VIP deals
Promotional 6-month $50 for 6 months (~$8.33/month) 月額 1 credit + VIP book per month (promotional)
2 months for $1 $0.50/month (total $1) 月額 1 credit + VIP book per month (first 2 months)

Your consumer rights in South Africa

Key legal protections

South African consumer protection law (for example, the Consumer Protection Act) requires clear disclosure, honest advertising, and reasonable cancellation processes.

Practical steps if you suspect a breach

  • Document your sign-up terms, trial offer wording, screenshots and billing records.
  • Request a written response from Audiobooks.com and keep copies of all communications.
  • Consider lodging a complaint with relevant South African consumer authorities if you cannot resolve the issue directly.

Customer experiences

Positive feedback

Some users praise Audiobooks.com for its selection, narrator quality and promotional deals. Reviewers have noted enjoyable listening experiences and good value during promotions.

Negative feedback and common themes

  • Multiple complaints cite misleading trial offers and unexpected charges after trials ended.
  • Users have reported difficulty cancelling and slow or unhelpful customer service responses.

For reader reviews, see a collection of user feedback at Trustpilot.

Documentation checklist

What to gather before cancelling

  • Account email and username used to register.
  • Record of the subscription start date, trial terms, and payment method used.
  • Screenshots of promotional offers, trial pages and confirmation emails.

What to keep after cancelling

  • Cancellation confirmation (email or on-screen screenshot).
  • Latest billing statements showing charges and any promised refunds or credits.
  • Copies of any support correspondence and ticket numbers.

Common mistakes

Assuming cancellation through the app equals platform cancellation

Example: Cancelling inside the Audiobooks.com Android app may redirect you to Google Play; you must complete cancellation in Google Play to stop billing.

Relying on vague trial descriptions

Example: Users expected multiple free credits from a trial but were charged for a subscription after a single credit. Always save the trial terms and confirm the exact trial mechanics before entering payment details.

Comparative recap

At-a-glance comparison

Platform Cancellation method Refund likelihood 期間
Web (direct via Audiobooks.com) Account → Billing Information / Subscription → Cancel on site Generally non-refundable; refunds at company discretion 月額
Google Play (Android) App → Profile → Settings → Manage Account Status → Cancel in Google Play Refunds handled by Google Play policies; company discretion for other credits 月額
App Store (iOS) iOS Settings → Apple ID → Subscriptions → Cancel via Apple Refunds handled by Apple/App Store policies; site credit rules apply for purchases 月額

After cancelling

What to do immediately

  • Save the cancellation confirmation and any reference number.
  • Monitor your bank or card statements for any unexpected charges in the next billing cycle.

Where to get official policy details and support

For Audiobooks.com terms and more on refunds and returns, see the official Terms of Use: Audiobooks.com Terms.

For a step-by-step cancellation summary, refer to this guide: Postclic cancellation guide.

Address

Primary contact address

935 Sheldon Court, Burlington, ON L7L5K6, Canada

Notes on postal contact

This address appears in official materials and may be used for formal correspondence. Document any mailed communications and allow sufficient time for replies.

FAQ

To cancel your Audiobooks.com subscription via the website, log into your account, navigate to My Account, then Billing Information, and select the cancel subscription option. Remember to keep proof of cancellation.

After canceling your Audiobooks.com membership, your access to audiobooks typically ends immediately upon confirmation. Ensure you keep a record of your cancellation for future reference.

Generally, Audiobooks.com does not provide refunds for subscription charges upon cancellation, as refunds are granted at the company's discretion. Check your billing statement for specific terms.

If you subscribed via Google Play, open the Audiobooks.com app, go to your profile, then Settings, and select Manage Account Status to cancel through Google Play. Keep a record of your cancellation.

You can return purchased audiobooks within 365 days if you have an active subscription. Refunds for returned audiobooks are usually issued as site credit, so keep proof of your purchases.