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Audiobookstore

Cancel AUDIOBOOKSTORE

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Audiobookstore Subscription | Postclic
Audiobookstore
6209 Mid Rivers Mall Dr., Suite 303
63304 St. Peters United States
customercare@audiobookstore.com
Cancellation of Audiobookstore contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Audiobookstore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Audiobookstore
6209 Mid Rivers Mall Dr., Suite 303
63304 St. Peters , United States
customercare@audiobookstore.com
REF/2025GRHS4

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Cancellation Audiobookstore: Easy Method

What is Audiobookstore

Overview

Audiobookstore is an online retailer that sells downloadable audiobooks and offers a FlexPass membership for regular listeners.

The platform lets customers purchase individual titles or join a FlexPass subscription to access membership benefits.

Platform focus

Audiobookstore provides MP3 downloads and account-based access via its website and app.

Payment and membership management are handled through the user account area on the site or app.

How to cancel Audiobookstore

Cancel FlexPass on the website or app

  • Sign in to your account at the Audiobookstore website or open the app.
  • Go to "Account Details" and click "Cancel FlexPass".
  • Confirm the cancellation when prompted; cancellation is immediate and a confirmation email is sent.

App Store / Google Play and one‑off purchases

  • Audiobookstore’s site provides no explicit workflow for cancelling through Apple App Store or Google Play; manage those subscriptions through your Apple or Google account settings.
  • One‑time purchases do not create a subscription and therefore do not require cancellation.

What happens when you cancel

Access and renewals

Cancellation of FlexPass is immediate and stops future membership charges.

After cancellation you will not be billed for subsequent periods; access to membership benefits ends per the site’s terms.

Account and data

Your account and purchase history typically remain accessible after cancellation unless you delete the account.

If you want personal data removed or have questions about account deletion, use the contact details in the terms.

Will I get a refund?

Audiobook purchases (FlexPass members)

  • Refund requests for audiobook purchases must be made within 14 days of purchase.
  • Refunds are generally issued as site credit toward another audiobook rather than a refund to the original payment method.

Membership fees and physical returns

  • FlexPass membership fees are non‑refundable; site credits may be issued at Audiobookstore’s discretion for exceptional circumstances.
  • Legacy physical‑item returns (if applicable) require unopened shrink‑wrap and an RMA within 14 days per the old return policy.
  • Credits issued expire after six months or upon account deletion.

Audiobookstore plans and pricing

Pricing availability

There is no verified ZAR pricing for Audiobookstore plans found on the official site for South Africa.

For exact fees and local pricing, contact Audiobookstore or check your account pages for localized offers.

How to get current prices

Visit the official site account pages or product listings for up‑to‑date pricing information.

If in doubt, contact Audiobookstore customer support using the company contact details in their terms.

Plan Price Period Features
Audiobookstore FlexPass Contact for pricing Contact for pricing Membership benefits; see account details
Individual audiobook Contact for pricing One‑off purchase Single title download (MP3)

Your consumer rights in South Africa

Statutory cooling‑off and digital goods

South African consumer law (e.g., the Consumer Protection Act and related rules) gives certain rights for distance and electronic transactions, including cooling‑off protections in some cases.

How those statutory rights interact with a vendor’s posted 14‑day credit policy may vary by circumstance.

Practical steps if you believe rights were breached

  • Keep receipts, emails, screenshots of cancellation attempts and confirmation messages.
  • If a dispute is unresolved, contact your payment provider about a chargeback and consider lodging a complaint with the relevant consumer authority.

Customer experiences

Positive feedback

Some customers praise easy MP3 downloads, helpful customer service, fair pricing and efficient exchanges.

These positive reports note prompt and courteous support in several cases.

Negative feedback

Other customers report unexpected subscription enrollment, difficulty cancelling, and continued charges after cancellation.

Some reviews mention trouble removing payment details and limited refund outcomes under the site’s terms.

Documentation checklist

Required items

  • Account email and username used on Audiobookstore.
  • Order number(s) and purchase date(s) for the audiobook or FlexPass fee.
  • Cancellation confirmation email or screenshot of the "Cancel FlexPass" action.

Helpful supporting documents

  • Bank or card statements showing the charge(s) in question.
  • Any correspondence with customer service (emails, ticket numbers).
  • Screenshots of account pages showing subscription status or billing settings.

Common mistakes

Assuming a one‑off purchase is not a subscription

Some customers report they unintentionally enrolled in FlexPass when attempting a one‑time purchase.

Always check the checkout screen and account settings for subscription opt‑ins before confirming payment.

Not keeping cancellation evidence

Failing to save cancellation confirmations, emails or screenshots makes disputes harder to resolve.

Always save the confirmation email after clicking "Cancel FlexPass" and note the date and time.

Comparative recap

At a glance

The table below summarises key differences between Audiobookstore’s published policies and common expectations for audiobook services.

Use this to compare cancellation ease, refund form, and pricing visibility.

Aspect Audiobookstore (official) Typical expectation
Cancellation Cancel via Account Details ("Cancel FlexPass") - immediate Immediate cancellation via account or app; app‑store subscriptions managed through Apple/Google
Refunds 14‑day refund window; refunds usually issued as site credit Some services offer refunds to original payment method; policies vary
Membership fees Non‑refundable; site credits possible at discretion Some services allow partial refunds depending on usage
Pricing visibility No verified South African ZAR pricing found on the official site Local pricing commonly displayed on account or regional storefront

After cancelling

Next steps

Save the cancellation confirmation email and check your next bank statement to ensure charges stopped.

If charges continue after cancellation, contact Audiobookstore support and your card issuer promptly.

Helpful official links

Address

Company address

AudiobookSTORE.com, 6209 Mid Rivers Mall Dr., Suite 303, St. Peters, MO 63304, United States.

Notices and contact

Use the address above for formal notices as set out in Audiobookstore’s Privacy & Terms documentation.

For account queries and cancellations, refer first to the account pages and the FAQ linked above.

FAQ

To cancel your Audiobookstore FlexPass, sign in to your account on the website or app, navigate to 'Account Details', click 'Cancel FlexPass', and confirm the cancellation. This process is immediate.

FlexPass membership fees are non-refundable, but you can request refunds for audiobook purchases within 14 days, typically issued as site credit.

If you subscribed via the App Store or Google Play, you need to manage your subscription through your Apple or Google account settings, as Audiobookstore does not provide a direct cancellation method for these platforms.

After cancellation, your account and purchase history remain accessible unless you choose to delete your account. For data removal inquiries, refer to the contact details in the terms.

Yes, South African consumer law provides certain rights for distance transactions, including cooling-off protections, which may apply depending on your specific circumstances.