Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Centro, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at R 18,05 for 48h, then R 982,94 per month without commitment
Send an e-Postclic to Centro
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in South Africa
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at R 18,05 for 48 hours
then no commitment, R 982,94 per month
to keep966649193710
Recipient
Centro
REF/2025GRHS4
Cancellation Centro: Easy Method
What is Centro
Service overview
Centro is a subscription-based service that simplifies billing and subscription management for businesses in South Africa.
The service provides tools for invoicing, payment tracking and basic financial reporting to help streamline recurring billing workflows.
Who uses it
Small to medium businesses, property managers and service providers commonly use Centro for subscription and invoice management.
Centro is aimed at users who need straightforward billing controls without complex ERP systems.
How to cancel Centro
Cancel via the web portal (recommended)
- Log in to your Centro account with administrator credentials.
- Go to Account or Subscription settings and locate the active subscription.
- Select Cancel subscription and follow any on-screen confirmation steps.
Cancel by email or post
- Send a written cancellation request to the billing contact or official mailing address (see Address section).
- Include your account name, account number (if available), and the date you want cancellation to take effect.
- Request written confirmation of cancellation and retain a copy for your records.
What happens when you cancel
Access and service availability
When you cancel, your account typically remains active until the end of the current billing period.
After the billing period ends, access to subscription-only features will be revoked unless you renew.
Data retention and export
Centro may retain account data for a limited period for administrative and legal reasons.
Export important invoices, client lists and reports before your access ends to avoid data loss.
Will I get a refund?
Standard refund policy
Refund eligibility usually depends on the provider's terms and the timing of the cancellation.
Pro-rata refunds are not guaranteed; many subscription services do not refund unused time.
Exceptions and steps to request
- If there is a billing error, contact billing support immediately and provide evidence (receipts, account ID).
- Include transaction details and request a refund in writing; keep copies of all correspondence.
- If purchase was through a third party (app store or payment gateway), you may need to request a refund from that provider.
Centro plans and pricing
Overview of available plans
Below are the in-app purchase pricing options observed for the related fitness app context in South Africa (ZAR).
These prices are listed as they were available circa 2024/2025 and may change; confirm in your account area before purchase.
| Plan | Price | 期間 |
|---|---|---|
| 1 Month (Standard) | R529.99 | 月額 |
| 1 Month (Standard discounted?) | R329.99 | 月額 |
| 3 Months (Standard) | R1,049.99 | 四半期 |
| 12 Months (Standard) | R2,099.99 | 年間 |
| Centr Yearly | R2,599.99 | 年間 |
| 1 Month (Foundation) | R269.99 | 月額 |
| 1 Month (Premium?) | R599.99 | 月額 |
| 3 Months (Standard alt) | R799.99 | 四半期 |
| 12 Months (Standard alt) | R1,999.99 | 年間 |
| 12 Months (Premium?) | R2,999.99 | 年間 |
| 12 Month (Black Friday Promo) | R1,549.99 | 年間 |
Your consumer rights in South Africa
Basic statutory protections
Consumers in South Africa have rights under the Consumer Protection Act (CPA), including the right to fair value and honest dealing.
Unfair contract terms and misleading representations may be challenged under the CPA.
Steps if you believe rights are breached
- Contact Centro support in writing and request a remedy (refund, cancellation confirmation, correction).
- If unresolved, escalate to the National Consumer Commission or seek advice from consumer-protection resources.
- Keep all evidence: invoices, terms, and correspondence to support any complaint.
Customer experiences
Common positive feedback
Users often appreciate simple invoicing and straightforward subscription controls for small operations.
Small businesses value quick setup and basic reporting features.
Common criticisms
Some customers report limitations when needing advanced accounting features or integrations with accounting software.
Billing disputes or unclear refund policies are frequently cited as pain points; documentation helps resolve them faster.
Documentation checklist
What to prepare before cancelling
- Account name and account number or customer ID.
- Active payment method details and last transaction receipt.
- Relevant invoices, contract or subscription terms, and any prior support tickets.
What to retain after cancelling
- Written confirmation of cancellation and the effective date.
- Exported copies of invoices, client records and essential reports.
- Record of any refund agreements or credit notes.
Common mistakes
Assuming immediate termination
Many users expect instant service cut-off after clicking cancel; most subscriptions stay active until the billing period ends.
Check the effective date and monitor your account to confirm closure.
Not saving records
Failing to export invoices and client data before cancellation can cause avoidable disruption.
Always create local backups of critical financial records before access ends.
Comparative recap
At-a-glance comparison
The following table summarizes typical plan tiers, price range and suggested use-cases to help you decide prior to cancelling or downgrading.
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| Foundation | R269.99 | 月額 | Single user, basic invoicing |
| Standard (monthly) | R529.99 | 月額 | Small teams, recurring billing |
| Standard (yearly) | R2,099.99 | 年間 | Cost-saving for annual commitments |
| Premium / Centr Yearly | R2,599.99 - R2,999.99 | 年間 | Higher-usage accounts or added features |
| Promotional yearly | R1,549.99 | 年間 | Limited-time sale; best value if available |
After cancelling
Confirming cancellation
Expect a confirmation email or written notice confirming the cancellation and the active end date.
If you do not receive confirmation, follow up in writing and request a timestamped acknowledgement.
Next steps and rebuilding access
- Export and backup any remaining data before access ends.
- If you plan to return, note available plans and any promotional windows that may offer discounts.
- Consider alternatives or integrations if you outgrew Centro's features.
Address
Official mailing address (use for cancellations)
P O BOX 400, MENLYN, PRETORIA, GAUTENG, 0063, SOUTH AFRICA
Send written cancellation requests and keep proof of postage or delivery receipt.
Physical office (for reference)
The physical office address is provided for reference only; verify office hours before visiting.
Use written channels for billing and legal communications to ensure proper handling and records.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Nomvula Coetzee
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.