Cancellation Cheerfun: Simple Process

What is Cheerfun

Cheerfun (also presented as "Cheer For Fun") is an online service and app offering children’s interactive activities, programs, and subscription-based content. The company also sells physical products through its official website and authorized retailers.

Core offering

The service includes subscription plans and one-time program purchases accessed via app stores and the Cheerfun website. Physical goods are handled through the Cheerfun online store.

Where policies apply

Cheerfun’s publicly available policies focus on physical product orders placed through the official website and on-site purchase/returns. Subscription cancellation procedures for app stores are not described on the site.

How to cancel Cheerfun

Cancel physical orders (website)

• Cancel or modify orders only if the order has not yet shipped.
• Request cancellation via the contact channels on the Cheerfun site as soon as possible.
• If cancellation is accepted, a refund will be issued; note PayPal charges a 5% transaction fee if PayPal was used.
• Once the order has shipped or is en route, cancellation or modification is not accepted.

Cancel subscriptions (apps)

• Cheerfun’s public policy does not list procedures for App Store, Google Play, or web subscriptions.
• If you subscribed through Apple or Google, cancel directly through your Apple ID or Google Play account (not via the Cheerfun site).
• Keep records of cancellation attempts and receipts when cancelling through third-party stores.

What happens when you cancel

Access and services

If a website order cancellation is accepted before shipping, the purchase is voided and access to any associated digital content tied to that purchase will be revoked as applicable.

Recurring subscriptions and renewals

For subscriptions billed through third parties (App Store/Google Play), renewal and cancellation are governed by those stores. Cheerfun’s site does not specify web-subscription cancellation mechanics.

Will I get a refund?

Standard refund policy

• Cheerfun accepts returns within 30 days from the date the item arrives if the item is unused and in original condition and packaging.
• Return shipping is not free; customers are responsible for return shipping costs unless otherwise agreed.

Processing and exceptions

• Once a return is received and inspected, Cheerfun notifies customers by email about approval.
• If approved, refunds are processed to the original payment method; banks/providers may take 1 - 7 business days to post the refund.
• If an item arrives damaged and damage is confirmed, a full refund including original shipping costs is issued upon return confirmation.
• When cancellations/refunds are processed via PayPal, PayPal transaction fees (notably a 5% fee cited by Cheerfun) may apply.

Cheerfun plans and pricing

Pricing overview

The following prices are taken from the South African Apple App Store listings for the Cheerleading Conditioning app (Cheerfun) and reflect in-app plans and one-time purchases.

Table of plans

Your consumer rights in South Africa

Cheerfun policy and South African law

Cheerfun’s public policy pages do not reference South African consumer law or specific rights under the Consumer Protection Act (CPA).

What to consider locally

• South African consumers may have statutory rights for defective goods, false descriptions, or failure to supply as agreed; these are separate from Cheerfun’s stated 30‑day return policy.
• If you believe your rights under local law are breached, consider contacting local consumer-protection authorities or seeking legal advice.

Customer experiences

Positive feedback

No verified reviews were found on Trustpilot or ProductReview South Africa for Cheerfun at the time of compiling this guide.

Negative reports and safety flags

• A domain associated with Cheerfun (cheerfun.net) was flagged as "very likely unsafe" by ScamAdviser, citing low trust score and hidden owner details. ScamAdviser report
• One Reddit report described an unwanted charge after a trial and difficulty obtaining a refund; anecdotal reports like this warrant caution when subscribing or signing up for trials.

Documentation checklist

Essential items to prepare

• Order number and date of purchase.
• Proof of payment (receipt, bank/PayPal statement).
• Photos of the item and packaging if damaged.
• Copies of any email correspondence with Cheerfun or app-store receipts.

Optional but helpful

• Tracking numbers for shipments.
• Any screenshots of subscription details from Apple/Google account pages.

Common mistakes

Waiting too long

A frequent mistake is requesting cancellation after the order has shipped. Cheerfun’s policy disallows cancellation or modification once an order is in transit.

Assuming free returns or automatic app cancellations

Do not assume returns are free - Cheerfun requires customers to pay return shipping unless the item was damaged. Also, cancelling via the Cheerfun website may not stop App Store or Google Play renewals.

Comparative recap

At-a-glance comparison

This table summarizes key points you should compare before purchasing or subscribing to Cheerfun.

Quick notes

Use these points to decide whether to proceed, especially regarding returns, fees, and subscription management through third parties.

After cancelling

Track your refund

After a successful cancellation or return, monitor your email for the approval notice and check your bank or payment provider for the refund within the stated processing time.

Where to get more help

• Official Cheerfun returns and warranty information: Cheerfun Return & Warranty Policy
• Terms of service and company details: Cheerfun Terms of Service
• Research site trust and safety notes: ScamAdviser: cheerfun.net

Address

Registered address

ROOM 1502‑H15, EASEY COMMERCIAL BUILDING, 253‑261 HENNESSY ROAD, WANCHAI, HONG KONG.

Company name on site

The official Cheerfun site references Hong Kong Jingcheng Zhiyuan Trade Co., Limited as the corporate entity associated with the site and policies.