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Completesave

Cancel COMPLETESAVE

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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Complete Savings UK Cancel Membership | Postclic
Completesave
Complete Savings, PO Box 12511
D12 Crumlin, Dublin Ireland
customerservice@completesavings.ie
Cancellation of Completesave contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Completesave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Completesave
Complete Savings, PO Box 12511
D12 Crumlin, Dublin , Ireland
customerservice@completesavings.ie
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Completesave: Easy Method

What is Completesave

Service overview

Completesave (also shown as Complete Savings on official pages) is a subscription service that offers members access to discounts, cashback and money-saving offers from retail partners.

The service operates on a paid subscription model with online account access, and is administered via Complete Savings websites and support channels.

Who this guide is for

This guide is written for South African consumers who want clear, practical steps to cancel Completesave and understand refunds, rights and next steps.

It summarises available cancellation methods, what to expect after cancelling, and relevant consumer-rights pointers.

How to cancel Completesave

Cancel online (recommended)

  • Log into your Completesave/Complete Savings account/profile on the service website.
  • Look for account or Profile settings and select the option to cancel or manage your membership.
  • Follow the on-screen prompts and keep a screenshot or confirmation number if one appears.

Other cancellation methods

  • By email: send a clear cancellation request to customerservice@completesavings.co.uk (UK) or customerservice@completesavings.ie (Ireland).
  • By phone: call the listed numbers during business hours - UK: 0800 389 6960; Ireland: 1800 806 167.
  • By chatbot: use the Cleo virtual assistant/chat icon on the site to request cancellation.
  • By post/form: download and complete any cancellation form (if provided) and mail to the company PO Box address in Dublin (address below).

What happens when you cancel

Access after cancellation

Once your cancellation is confirmed, Completesave states you retain access to the service until the end of the current billing period.

Keep records of the cancellation confirmation; this helps if billing continues after the period ends.

Account and data

Cancellation typically stops future payments but does not automatically delete your account or personal data.

If you want account deletion, include that request in your cancellation email or contact and request confirmation of data removal.

Will I get a refund?

Cooling-off and general refund rules

Completesave’s terms reference consumer cooling-off rights for short periods after joining (for example, 14 days for online contracts in some jurisdictions).

If you cancel within any stated cooling-off period, you may be entitled to a refund of membership fees paid for that period.

Company cancellations and prorated refunds

  • If the company terminates your subscription (for example for service changes or breaches), their terms state prorated refunds should be made for unused time.
  • Outside cooling-off periods, refunds are handled per the service terms and may not be available for past billing cycles.

Completesave plans and pricing

Available pricing information

No definitive public pricing table for South Africa was available in the verified sources for this guide.

Contact the provider directly for the most accurate, current pricing before cancelling or re-subscribing.

Contact to confirm pricing

Use the official support email or phone numbers listed earlier to request plan and fee details for your account.

期間 Plan Price
- Contact for pricing Contact for pricing

Your consumer rights in South Africa

Key rights under South African law

South African consumers are protected by the Consumer Protection Act (CPA) and related regulations that provide rights on fair terms, disclosure and recourse for unfair practices.

These rights can apply to online subscriptions, refunds and misleading billing practices.

Practical steps and enforcement

  • If you believe a subscription was started without your informed consent, document communications and billing and seek redress from the provider first.
  • If you cannot resolve the issue, contact local consumer-protection bodies or the National Consumer Commission in South Africa for guidance and complaint filing.

Customer experiences

Summary of positive feedback

Verified review summaries show few or no prominent positive listings in the monitored sources for Completesave.

Where positive experiences exist, customers typically note successful use of discounts and straightforward subscription management.

Summary of negative feedback

  • Many reviewers report unexpected monthly charges appearing without a clear conscious signup.
  • Other common complaints include difficulty cancelling, lack of confirmation, and charges that reappear after cancellation.
  • For public reviews, see customer feedback pages such as the provider’s Trustpilot listing: Completesave on Trustpilot.

Documentation checklist

What to prepare before you cancel

  • Account username/email and any membership or order reference numbers.
  • Payment details and dates of the first and most recent charges.
  • Screenshots of subscription pages, billing entries and any cancellation confirmations.

What to include in your cancellation message

  • Clear statement: “Please cancel my Completesave subscription” plus your account email.
  • Request for written confirmation of cancellation and any refund due.
  • Request for account deletion if you want your personal data removed.

Common mistakes

Failing to get written confirmation

A common mistake is cancelling without obtaining or saving a written confirmation (email or screenshot).

Always request and keep confirmation to support disputes about post-cancellation charges.

Not checking trial or promotional terms

Users sometimes miss small-print trial-to-paid conversion dates and assume cancellation at any time will stop charges immediately.

Always check the start and end dates of trials and how far in advance to cancel before the next billing date.

Comparative recap

How Completesave compares on key points

Below is a concise comparison of core aspects based on the verified information used for this guide.

Quick notes

Use this table to prioritise tasks: request confirmation, save records, and escalate to consumer agencies if unresolved.

期間 Feature Completesave Notes
- Cancellation methods Website, email, phone, chatbot, post Multiple channels; keep written confirmation
- Refunds / cooling-off 14-day cooling-off referenced in terms for some cases Check your local rights and timing; request refund promptly
- Access after cancel Access retained until end of billing period Document end date and confirmation
- Customer reviews Many negative reports about unexpected charges Consider monitoring billing and disputing unauthorised charges

After cancelling

What to monitor

Check your bank/card statements for at least one billing cycle after cancellation to ensure no further charges appear.

If you see an unexpected charge, contact the provider with your cancellation confirmation and request a refund.

Where to get help

Address

Postal address for cancellations/forms

Complete Savings

PO Box 12511, Crumlin, Dublin 12, Ireland

Support contacts

Email: customerservice@completesavings.co.uk (UK) or customerservice@completesavings.ie (Ireland)

Phone: UK 0800 389 6960; Ireland 1800 806 167

FAQ

To cancel your Completesave membership online, log into your account on the Completesave website, navigate to account settings, and select the cancellation option. Be sure to keep a screenshot or confirmation number as proof.

Yes, you can cancel Completesave by sending a clear cancellation request to customerservice@completesavings.co.uk. Make sure to include your account details and request confirmation of the cancellation.

After you cancel Completesave, you will retain access to the service until the end of your current billing period. Keep records of your cancellation confirmation to address any potential billing issues.

If you cancel within the cooling-off period, which is typically 14 days for online contracts, you may be entitled to a refund of the membership fees paid. Be sure to request this promptly.

If you wish to delete your account after canceling Completesave, include a request for account deletion in your cancellation email or contact customer service to confirm the removal of your personal data.