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Doggy Plan

Cancel DOGGY PLAN

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To cancel Doggy Plan,
please provide the information:
When do you want to cancel?
South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Doggy-Plan Cancel Subscription | Postclic
Doggy Plan
Unknown
support@doggy-plan.com
Cancellation of Doggy Plan contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Doggy Plan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Doggy Plan
, Unknown
support@doggy-plan.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Doggy Plan: Easy Method

What is Doggy Plan

Service overview

Doggy Plan is an online subscription service that offers planning and resources for dog owners, including training programs, nutrition guidance and health-tracking features.

How it is delivered

The service is delivered digitally via subscription access. Subscriptions (including trials) typically renew automatically unless cancelled before the end of the current period.

How to cancel Doggy Plan

If you paid with PayPal

  • Open your PayPal account and go to "Settings" → "Payments" → "Manage automatic payments".
  • Find Doggy Plan and cancel the subscription at PayPal to stop future billing.

If you paid by card (not PayPal)

  • Send an email from the address registered to your Doggy Plan account.
  • Use the subject line "Unsubscribe" and send it to support@doggy-plan.com to request cancellation.
  • Keep a copy of the sent email and any reply for your records.

What happens when you cancel

Access and renewal

When you cancel, future automatic renewals should stop. You usually retain access until the end of the paid subscription period.

Data and account

Cancellation typically does not automatically delete your account or stored data. If you want data removed, request deletion explicitly when you email support.

Will I get a refund?

General refund policy

Doggy Plan states refunds are provided at its discretion and are subject to company policy. Refunds are generally not provided once a subscription period has expired, unless required by law.

Specific exceptions and guarantees

  • If a "Money-Back Guarantee" was explicitly offered for a purchased product (for example, a book), refunds may be possible within 30 days subject to the stated conditions (e.g., follow the program for seven consecutive days and provide video evidence of lack of results).
  • EU consumers have a separate statutory right to withdraw within 14 days for digital purchases only if they did not consent to immediate service delivery; if you consented to immediate access you may forfeit that withdrawal right.

Doggy Plan plans and pricing

Available plan summary

Exact ZAR pricing for "Doggy Plan" could not be confirmed publicly. The following ZAR ranges reflect pricing for a similarly named app ("Doggy Time") on the South African App Store and are provided as indicative only.

Contact for exact pricing

Contact Doggy Plan via your account email or support@doggy-plan.com to confirm current South African pricing and available plans.

Plan Price (ZAR) Period Features
Doggy Time Premium (Monthly) R59.99 - R119.99 Monthly Pet care tracker with full premium features (training, reminders, health tracking)
Doggy Time Premium (Annual) R299.99 - R699.99 Annual Full premium features for year-long access
Doggy Time Premium (One-time purchases) R999.99 - R1,499.99 One-time Specific premium content or upgrades

Your consumer rights in South Africa

General protections

South African consumers have rights under local consumer protection laws that may apply to digital purchases and subscriptions.

Practical steps if you have a dispute

  • Collect evidence (receipts, emails, screenshots) and contact the trader first.
  • If unresolved, consider contacting the National Consumer Commission or seeking legal advice about your specific rights and remedies.

Customer experiences

Positive feedback

Some users report effective training results and praise the clarity of video lessons and coaching content.

Examples include comments that certain video lessons produced quick results for basic commands.

Negative feedback

Many reviews mention recurring charges, difficulty cancelling and frustration with refund refusals.

Some customers describe poor or slow customer service and warn others to keep cancellation evidence.

For user reviews see: Trustpilot reviews and Trustify360 reports.

Documentation checklist

Before you cancel

  • Subscription confirmation or receipt (email or screenshot).
  • Payment method details (PayPal transaction ID or card statement showing the charge).

When you cancel and if you request a refund

  • Copy of the cancellation email (sent from the registered address) or PayPal cancellation confirmation.
  • Any replies from support and timestamps.
  • If claiming a money-back guarantee, follow the stated evidence requirements (e.g., video proof) and time limits.

Common mistakes

Using a different email address

Customers often send unsubscribe requests from an address that is not registered to the account. This can delay or prevent processing.

Missing the cancellation window

Subscriptions auto-renew. Cancelling after a billing date commonly results in being charged for the next period. Always cancel before the renewal date.

Assuming an automatic refund

Many assume a refund will follow cancellation automatically. Doggy Plan states refunds are discretionary and often not given after the period ends.

Comparative recap

Quick comparison

This table compares key points for Doggy Plan against a typical app-store subscription process to help you decide how to cancel and what to expect.

How they differ

Feature Doggy Plan Typical app-store subscription
How to cancel PayPal cancellation or email support@doggy-plan.com (subject "Unsubscribe"). Usually cancelled directly via App Store / Google Play subscription settings.
Auto-renewal Yes - subscriptions renew automatically unless cancelled. Yes - app stores also auto-renew until user cancels.
Refunds Discretionary; limited money-back guarantees under specific conditions. App stores have their own refund policies and often provide refunds via store support.
User reports Mixed: some praise training content; others report trouble cancelling and obtaining refunds. Varies by provider; app stores keep centralised refund and cancellation tools.

After cancelling

Check your accounts

  • Verify your payment method and bank statements for any future charges.
  • Keep copies of cancellation confirmations and any correspondence.

If you still see charges

  • Contact your payment provider (PayPal or card issuer) to dispute unauthorised or recurring charges.
  • Document timelines and share cancellation evidence if you escalate the dispute.

See other customers' experiences on review sites: Trustpilot and Trustify360.

Address

Contact email

Support email: support@doggy-plan.com. Use this address to send "Unsubscribe" requests from your registered account email.

Physical address and location

No public physical address in South Africa was found for Doggy Plan. The service operates online and handles support via email.

FAQ

To cancel your Doggy Plan subscription paid via PayPal, log into your PayPal account, navigate to 'Settings' → 'Payments' → 'Manage automatic payments', find Doggy Plan, and cancel the subscription to stop future billing. Remember to keep proof of cancellation.

When you cancel your Doggy Plan subscription, future automatic renewals will stop, and you will typically retain access until the end of your current paid subscription period. Ensure to verify your billing cycle for exact details.

Refunds for Doggy Plan subscriptions are provided at the company's discretion and are generally not issued once a subscription period has expired. If you believe you qualify for a refund, contact support@doggy-plan.com for assistance.

Cancellation of your Doggy Plan subscription does not automatically delete your account or stored data. If you wish to have your account and data removed, you must explicitly request this in writing to support@doggy-plan.com.

Yes, refunds may be possible under specific conditions, such as if a 'Money-Back Guarantee' was offered for a purchased product. Generally, you must follow the program for seven consecutive days and provide evidence of lack of results to qualify. Check your terms for more details.