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Imedia

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Imedia Bundle Cancel Subscription | Postclic
Imedia
Foyer 2, The Colloseum, Century Way
Cape Town South Africa
info@immedia.co.za
Cancellation of Imedia contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Imedia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Imedia
Foyer 2, The Colloseum, Century Way
Cape Town , South Africa
info@immedia.co.za
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Imedia: Easy Method

What is Imedia

Overview

Imedia is a multimedia service brand associated with streaming and digital content, offering music, video and bespoke content bundles. Offerings vary by region and by the specific Imedia entity operating the service.

Service scope

Different Imedia entities operate under different terms - for example, a global music platform permits account termination at any time, while regional business contracts (such as an entity operating in Namibia) treat orders and agreements as binding.

How to cancel Imedia

Find the right terms

Locate the terms and conditions that apply to your account or contract before you start the cancellation process. Terms vary by Imedia entity and by country.

Step-by-step cancellation

  • Log in to your Imedia account and look for an account, subscription or billing section to find any self-service cancellation option.
  • If there is no online cancel option, identify the contact email or postal address listed in the applicable terms and prepare a written cancellation request.
  • For contract-based services, submit written notice as required by the contract and within the stated time window (for example, some regional terms require written cancellation within 7 days).
  • Request written confirmation of cancellation and keep a copy of the confirmation, the date sent, and any case or reference number.
  • If you are unsure which Imedia entity applies, contact the billing or support address shown on your invoice or the service website and ask for the correct cancellation process.

What happens when you cancel

Access and content

Cancellation commonly ends your access to the service and may result in deletion of user submissions and uploaded content. Some platforms state they have no liability for deletion of content after termination.

Renewals and fees

For contract-based services, existing agreements may include auto-renewal clauses and cancellation fees. Some regional terms require notice (for example, cancellation 30 days before renewal) or impose a cancellation charge.

Will I get a refund?

General policy findings

The global Imedia music platform's published terms address account termination but do not specify a refund policy. That suggests refunds are not guaranteed and depend on the specific product or seller.

Contract exceptions

For certain contract arrangements (for example, a regional Imedia Group), cancellations accepted in writing within a narrow window may still incur a substantial cancellation fee (for example, a 45% fee was specified in one regional set of terms).

Imedia plans and pricing

Pricing availability

No public, up-to-date ZAR pricing for Imedia services in South Africa was located in the verified sources for 2024/2025.

How to get pricing

Contact Imedia directly for current plans and pricing, especially for custom or bundle offers.

Plan Period Price (ZAR)
Custom bundles / streaming plans Contact for pricing Contact for pricing
Business / agency services Contact for pricing Contact for pricing

Your consumer rights in South Africa

Applicable consumer protections

General South African consumer protection laws cover fair business practices and may apply to digital services, but specific cooling-off or refund rights depend on the contract and whether the seller is retail or business-to-business.

Observed evidence

No South Africa-specific refund or 14-day cooling-off policy for Imedia was located in the verified sources. Some media/retail businesses publish voluntary 30-day return/refund windows; this is not the same as a statutory Imedia policy.

For an example of a retail-style return policy (not specific to Imedia), see a sample policy noted in the media sector.

Customer experiences

Positive feedback

Local design and media agency testimonials associated with the Imedia name highlight client satisfaction on brand management, creativity, and delivery. These are promotional testimonials and reflect specific client engagements.

Negative or missing public reviews

There are no widespread, verifiable consumer review listings (e.g., Trustpilot or ProductReview South Africa) for Imedia entities in South Africa in the verified sources used here. That can make third-party validation harder to find.

Documentation checklist

Essential documents to prepare

  • Account details: username, email, subscription ID or invoice number.
  • Copy of the applicable terms and conditions or contract showing cancellation clauses.
  • Written cancellation message (email or letter) and proof of sending (sent email copy or registered post receipt).
  • Bank or card statements showing payments, if you intend to request a refund or dispute a charge.

Optional but useful

  • Copies of prior communications with support, including any reference numbers.
  • Screenshots of account pages showing subscription status or inability to cancel online.

Common mistakes

Missing written notice

Users often assume an oral or in-app message is sufficient. For contract-based services, failing to submit written notice as specified can void a cancellation attempt or trigger fees.

Missing cancellation windows and confirmations

Another frequent mistake is missing the contractual cancellation window (for example, a 7-day written window or a 30-day pre-renewal notice). Users also fail to obtain and save written confirmation of cancellation.

Comparative recap

Quick comparison

Service Cancellation ease Refund likelihood Key notes
Imedia (global music platform) Generally easy - account termination available Unspecified in terms - refunds not guaranteed Termination may delete submissions; operator disclaims liability
iMedia Group (Namibia / contract) Restricted - orders binding; cancellation only if both parties agree Possible but typically subject to a cancellation fee Written cancellation within 7 days; 45% cancellation fee; auto-renewal clauses
Imedia (South Africa - general) Varies by offering and contract Not publicly specified - check the contract No public, standard SA refund policy found for Imedia in verified sources

How to choose

Review the specific terms that apply to your account, prioritise services with clear online cancellation options, and request written confirmation for any cancellation.

After cancelling

Immediate actions

  • Save the cancellation confirmation and any reference numbers.
  • Monitor bank or card statements for ongoing charges and contact your bank if unauthorised charges continue.

Helpful links and where to check

Refer to the applicable terms and sample industry return policies for guidance:

Address

Registered location

Foyer 2, The Colloseum, Century Way, Century City, Cape Town, South Africa

Contact advice

If you need to send a written cancellation or follow-up, use the address above and keep proof of posting. Also use any billing or support contact shown on your invoice for faster handling.

Similar cancellation services

FAQ

To cancel your Imedia bundle subscription, log in to your account and check the subscription or billing section for a cancellation option. If unavailable, prepare a written cancellation request and send it via email or registered postal mail to the contact address in your terms.

Cancellation fees may apply depending on your contract. For example, some regional contracts may impose a 45% cancellation fee if written notice is provided within a specific timeframe. Check your contract for details.

Refunds are not guaranteed after cancellation. The global Imedia music platform does not specify a refund policy, so it is best to verify your specific terms and conditions regarding refunds.

Upon cancellation, you will likely lose access to the service, and any user submissions or uploaded content may be deleted. Some platforms state they have no liability for content deletion after termination.

To find the correct cancellation terms, refer to the terms and conditions that apply to your account or contract. These can usually be found in your account settings or on your billing statement.