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Cancel KIDSCASTING
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Kidscasting service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kidscasting: Easy Method
What is Kidscasting
Overview
Kidscasting is an online subscription platform that connects parents and guardians with casting opportunities for children in TV, film, commercials and related projects.
The service operates on a paid membership basis and provides profile creation, casting listings and resources for parents managing child talent.
How it works
Members create a profile and pay a recurring subscription to view and apply for castings and receive platform resources.
Kidscasting is U.S.-based and its terms and billing practices are governed by its own user agreement and Delaware law.
How to cancel Kidscasting
Cancel via website (recommended)
- Log in to Kidscasting.com.
- Go to Account Settings → Billing Information → Subscription.
- Select “Discontinue subscription”, enter your password, give a reason and confirm the cancellation.
- Note: access continues through the end of the current billing period.
Other available methods
- Email or written notice: send cancellation details (username and registered email) to support@kidscasting.com or mail to KidsCasting.com, Attn: Subscription Cancellation, 501 Silverside Rd, Suite 210, Wilmington, DE 19809.
- Phone: call 1-800-981-1902 to request cancellation by phone.
- When contacting support, keep dates, account identifiers and a copy of your messages or mail receipt for your records.
What happens when you cancel
Access and billing
After you cancel, your membership remains active until the end of the paid billing period unless you qualify for an approved refund under the 10-day policy.
Automatic renewals should stop going forward after a successful cancellation, but keep confirmation evidence in case of errors.
Account data and profile
Cancelling your subscription does not necessarily delete your account or profile; check account settings for delete options or contact support if you want removal.
Retain copies of any confirmation messages; they are the primary proof of cancellation if disputes arise.
Will I get a refund?
10-day full refund right
New subscribers generally have a 10-business-day right to cancel and receive a full refund if notice is given before midnight of the tenth business day (weekends/holidays excluded).
To request this refund, follow the billing refund instructions or contact billing@kidscasting.com as soon as possible within that window.
After the 10-day window and processing
- Refunds are usually processed and visible in your bank account within 1 - 2 working days after approval.
- Cancellations after the 10-day window typically do not receive full or prorated refunds; access continues until the end of the billing period and no credit is provided for partial periods.
- If your account was charged in error after cancellation, keep evidence and contact support promptly to seek resolution.
Kidscasting plans and pricing
Summary of reported plans
| Plan | Price (ZAR) | Period (期間) | Features |
|---|---|---|---|
| Monthly (estimated) | R683.81 | Monthly | Full access to casting calls and platform (USD $35.99 estimate) |
| Monthly (alternate reported) | R931.00 | Monthly | Alternative reported monthly rate (USD $49 estimate) |
| Annual | R2,831.00 per year | Annual | Discounted rate for 12 months access (USD $149) |
Pricing notes
Prices are estimated from reported USD rates converted at ~ZAR 19/USD and may vary by billing platform, exchange rate and taxes.
There is no official ZAR pricing displayed publicly; verify the exact amount at billing time on your account or contact support.
Your consumer rights in South Africa
Applicable South African protections
South African consumers are protected by the Consumer Protection Act (CPA) which requires fair, transparent terms and clear disclosure of automatic renewals and fees.
The CPA may apply where payments originate from within South Africa, especially regarding unfair contract terms and automatic renewal disclosures.
Jurisdiction and practical steps
- Kidscasting is U.S.-based and governed by its own Terms and Delaware law, so South African authorities may have limited extraterritorial reach.
- If you believe your CPA rights were infringed, document communications and consider contacting your bank, credit card company or the National Consumer Commission for advice or complaints.
- Keep cancellation proof, bank statements and timestamps to support any dispute or chargeback request.
Customer experiences
Positive feedback
Some users report the site is easy to use, helpful for creating profiles and finding casting opportunities, and that they secured gigs after joining.
Other reviewers highlight the platform’s variety of roles and training resources as useful starting points for child performers.
Complaints and issues
Complaints include allegations of misleading or fake leads, difficulty finding cancellation controls, unexpected auto-renewals and denied refunds.
Several public reviews and complaint summaries mention billing disputes, content reuse concerns and mixed satisfaction with casting authenticity.
Documentation checklist
Essential items to have when cancelling
- Account username and the email address registered with Kidscasting.
- Date and method of cancellation (screenshot of Account Settings cancellation page or confirmation email).
- Proof of payment or bank statement showing the subscription charge.
Optional supporting evidence
- Copies of any mailed cancellation letters or tracking receipts.
- Phone call notes with time, date and the name of the agent (if applicable).
- Any correspondence related to refund requests or disputes.
Common mistakes
Missing or incomplete cancellation steps
Users sometimes assume clicking “unsubscribe” in an email is sufficient; always cancel from Account Settings and keep confirmation evidence.
Failing to include the registered email or username in written notices can delay processing.
Timing and refund assumptions
Assuming an immediate refund or prorated credit after cancellation is a common error; refunds are limited to the 10-business-day window and no prorated credits are normally issued.
Waiting too long to request a refund or to escalate a billing error reduces your options for chargebacks or complaint resolution.
Comparative recap
Quick comparison of key points
| Feature | Period (期間) | What to expect |
|---|---|---|
| Cancellation methods | - | Web, email/written notice, or phone; keep confirmation. |
| Refund window | - | Full refund only within 10 business days for new subscribers; otherwise no prorated refund. |
| Monthly plan (estimate) | Monthly | Approx. R684 - R931 depending on reported USD rate; verify at checkout. |
| Annual plan | Annual | Approx. R2,831 per year (USD $149); lower effective monthly cost if billed annually. |
Recommendation
Cancel via the website and retain screenshots, or send written notice and keep proof of dispatch.
If you need a refund, act within the 10-business-day window and follow the billing contact instructions promptly.
After cancelling
What to check immediately
Confirm you have a cancellation confirmation message or email and verify that future automatic payments are stopped on your bank or card statement.
If you were charged after cancellation, gather your evidence and contact support immediately with dates and screenshots.
Helpful links and contacts
Official site information: Kidscasting - About.
Support email to use in correspondence (displayed for your reference): support@kidscasting.com.
Address
Mailing address for cancellations or written notices
KidsCasting.com, Attn: Subscription Cancellation
501 Silverside Rd, Suite 210, Wilmington, DE 19809, United States
Contact details
Support email: support@kidscasting.com
Phone (U.S. support): 1-800-981-1902