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Cancel LASTING
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Lasting service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lasting: Easy Method
What is Lasting
Service overview
Lasting is a subscription service that helps users create and manage Lasting Power of Attorney (LPA) and related legal documents online.
The service guides you through required steps and stores documents; some features require an active paid subscription for full access.
Subscription model
Access to certain tools and document templates is gated behind subscription tiers that are billed via Apple App Store, Google Play, or Lasting’s website.
How you purchased determines where you must cancel; billing and refunds follow the platform used at purchase.
How to cancel Lasting
Cancel if purchased via iPhone App Store
- Open your iPhone Settings → tap your Apple ID at the top → Subscriptions.
- Find "Lasting" and choose Cancel Subscription; you cannot cancel from inside the Lasting app.
- For details see the official help: Lasting help.
Cancel if purchased via Android or web
- Android (Google Play): Open Google Play app → Menu → Subscriptions → select Lasting → Cancel.
- Web purchases: Sign in to Lasting, open My Account; if your subscription page shows "expires on" it is canceled, while "renews on" means it is active.
- Deleting your Lasting account does NOT cancel platform subscriptions; cancel through Apple, Google Play, or the web account as applicable.
What happens when you cancel
Access after cancellation
When you cancel, you usually retain access until the end of the paid period you already paid for.
After that date your subscription features will no longer be available unless you resubscribe.
Renewals and data
Cancelling stops future automatic renewals but does not necessarily delete your account or stored documents.
If you need data removed, follow account deletion steps in Lasting; note deletion is separate from subscription cancellation.
Will I get a refund?
General refund policy
Lasting’s stated policy is that subscription fees are generally non‑refundable unless required by applicable law.
If local consumer law requires a refund (for example certain cooling‑off rights), that may apply despite the policy. See the terms for details: terms reference.
Platform-specific refund rules
- If purchased via Apple App Store or Google Play, refund requests must be made to Apple or Google respectively; Lasting cannot directly issue those refunds.
- For platform refunds consult Apple or Google support and keep proof of purchase and dates ready.
Lasting plans and pricing
Current South Africa prices (App Store listings)
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Lasting Premium | R179.99 | Unspecified | Full access for two users |
| Lasting Premium | R1,299.99 | Unspecified | Full access for two users |
| Lasting Premium (alt tier) | R259.99 | Unspecified | Full access for two users |
| Lasting Premium (alt tier) | R1,399.99 | Unspecified | Full access for two users |
| Lasting Plus | R489.99 | Unspecified | Partial or mid-tier access |
| Lasting Plus | R989.99 | Unspecified | Partial or mid-tier access |
| Lasting Plus | R349.99 | Unspecified | Partial or mid-tier access |
| Lasting Plus Quarterly | R1,349.99 | Quarterly | Partial or mid-tier access |
| Lasting Plus | R1,599.99 | Unspecified | Partial or mid-tier access |
Notes on these prices
These prices were taken from South African App Store listings and may represent different billing periods that are not explicitly stated in the store.
Apple’s App Store does not always display precise billing intervals for each price tier; confirm the period at purchase in the App Store or on your receipt.
Where to verify pricing
- Confirm final pricing and billing period in the App Store, Google Play, or on your Lasting account before purchase.
- See Lasting help for purchase and account information: Lasting help.
Your consumer rights in South Africa
Cooling-off and statutory rights
South African law (for example under the Electronic Communications and Transactions Act and consumer protection rules) can provide a cooling‑off or refund right in certain online purchases.
However, Lasting’s policy states fees are non‑refundable unless required by applicable law, so legal rights may be limited or conditional.
Practical steps if you believe you have a right
- Record purchase details and dates, and request cancellation and refund in writing where required.
- If a platform purchase, pursue refunds via Apple or Google; for web purchases, contact Lasting support and cite applicable South African consumer law if relevant.
- See the service terms for Lasting’s refund position: terms reference.
Customer experiences
Positive feedback
Some users report fast, straightforward cancellation and refund handling and praise responsive customer service.
Review sites also note Lasting’s affordability compared with traditional legal services and a user‑friendly interface backed by research‑based content: SaaSHub on Lasting.
Negative feedback
There are no notable South Africa‑specific complaints on major review platforms in the verified sources available.
As with many subscription services, common frustrations arise from confusion over where to cancel (platform vs web) and refund eligibility.
Documentation checklist
For App Store or Google Play cancellations/refunds
- Proof of purchase (receipt from Apple or Google Play).
- Account email used to purchase and the subscription name.
- Dates of purchase, renewal, and screenshots of subscription status where helpful.
For Lasting web purchases or support requests
- Lasting account email, order or invoice number, and screenshots of your My Account page showing "renews on" or "expires on".
- A clear request stating whether you want cancellation and/or a refund and the reason.
Common mistakes
Trying to cancel inside the app
Many users try to cancel from inside the Lasting app; for platform purchases this does not stop billing.
Always cancel via Apple Settings, Google Play, or the Lasting website depending on where you subscribed.
Assuming account deletion cancels billing
Deleting your Lasting account does not cancel subscriptions billed through Apple or Google Play.
Cancel the subscription through the platform used at purchase first, then delete the account if desired.
Comparative recap
Quick comparison table
| Purchase channel | How to cancel | Refund request route |
|---|---|---|
| Apple App Store (iPhone) | Cancel in iPhone Settings → Apple ID → Subscriptions | Request refund from Apple via your purchase history |
| Google Play (Android) | Cancel in Google Play app → Menu → Subscriptions | Request refund from Google Play support |
| Lasting website (web) | Sign in to Lasting → My Account → cancel; "expires on" shows canceled | Contact Lasting support; web refunds follow Lasting’s terms and applicable law |
When to contact which support
- Contact Apple or Google for billing charged through their stores.
- Contact Lasting support for account, document access, or web purchase issues: Lasting help.
When platform rules apply
Platform terms and refund processes (Apple/Google) are binding for purchases made through those stores.
Lasting can provide guidance but cannot override platform billing or perform platform refunds.
After cancelling
Verify cancellation
- Check your App Store or Google Play subscriptions list or the Lasting My Account page for "expires on" to confirm cancellation.
- Keep receipts and screenshots showing the canceled status and expiry date.
If you need help or believe you are owed a refund
For account or web purchase questions use Lasting’s help resources: Lasting help.
For refund disputes tied to consumer law see the service terms for Lasting’s stated refund position: terms reference.
Address
Registered contact address
Lasting ℅ Talkspace, 2578 Broadway #607, New York, NY 10025.
Notes on dispute resolution
The Lasting terms and privacy documents list a contact/address for dispute and DMCA purposes; follow the contact instructions in those documents if you need formal dispute resolution.