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Cancel MEDIEATS
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Medieats service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Medieats: Easy Method
What is Medieats
Service summary
Medieats is a subscription-based meal planning service that delivers personalised weekly menus and ingredient guidance based on dietary preferences and goals.
The service operates via mobile apps (App Store and Google Play) and a web subscription model, delivering curated meal plans and shopping lists to subscribers.
How users typically subscribe
Users can subscribe through the iOS App Store, Google Play Store, or directly on Medieats' website using an account and payment method.
Subscriptions commonly include recurring billing and automatic renewals unless cancelled according to the platform or web process.
How to cancel Medieats
Cancel via Apple App Store
- Open your Apple ID account settings on your iPhone, iPad or Mac.
- Go to Subscriptions and select Medieats, then choose Cancel Subscription.
- Note: Medieats cannot cancel App Store subscriptions or issue App Store refunds directly.
Cancel via Google Play
- Open the Google Play Store app and go to Payments & subscriptions > Subscriptions.
- Select Medieats and tap Cancel subscription, then follow the prompts.
- Note: Medieats cannot process Google Play refunds or cancellations on your behalf.
Cancel web (medieats.com) subscriptions
- Send a written cancellation request by email to support@medieats.com requesting written confirmation.
- Keep a copy of your sent email and any reply; monitor bank or card statements to confirm billing stopped.
- If you prefer postal mail, use the company address and request proof of receipt.
What happens when you cancel
Access after cancellation
In most cases, you will retain access to paid features until the end of the current billing period unless platform rules state otherwise.
Access termination timing depends on the store (Apple/Google) or Medieats web account settings and billing cycle.
Renewals and billing
Auto-renewal should stop after a successful cancellation; continue to check your payment statements for any unexpected charges.
If you are billed after cancellation, save proof of cancellation and contact your payment provider for dispute options if needed.
Data and account retention
Medieats may retain account and usage data according to its privacy policy; request account deletion in writing if you want data removed.
Keep copies of communications when requesting data deletion or account closure for your records.
Will I get a refund?
Refunds for in-app purchases (App Store / Google Play)
Refunds for subscriptions bought through Apple or Google must be requested through those platforms; Medieats cannot process these refunds directly.
Use Apple or Google’s refund procedures; outcomes are determined by the platform’s policies and review.
Refunds for web purchases
Users report web refunds are often denied or subject to undisclosed conditions; many customers report difficulty obtaining refunds despite cancelling.
If you paid on the Medieats website, request a written refund decision from support@medieats.com and keep records of all communications.
South African cooling-off rights
- Under ECTA, consumers may cancel services within 7 days and are entitled to a full refund within 30 days (section 44).
- Under the CPA, direct-marketing agreements carry a 5 business day cooling-off right with a full refund due within 15 business days.
- South African consumers may rely on both ECTA and CPA cooling-off rights even if Medieats’ internal policy states otherwise.
Medieats plans and pricing
Pricing availability
No verifiable South African ZAR pricing for Medieats (2024/2025) was found in official listings or recent reviews.
Please contact Medieats directly for current plan pricing and availability in your country.
Contact for pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Contact for pricing | N/A | N/A | No verifiable South African pricing found; contact provider |
Your consumer rights in South Africa
ECTA (Electronic Communications and Transactions Act)
Consumers may cancel services within 7 days of concluding the agreement without reason or penalty and must receive a full refund within 30 days (section 44).
Use the ECTA cooling-off right for online subscriptions purchased from abroad if you are a South African consumer.
CPA (Consumer Protection Act)
Direct-marketing-based agreements offer a 5 business day cooling-off right, with a full refund required within 15 business days.
Suppliers must provide clear disclosure and fair contract terms; failure to do so strengthens a consumer’s right to cancel and claim a refund.
Applicability to Medieats
- As an online subscription service and likely a direct-marketing product, Medieats customers in South Africa may rely on both ECTA and CPA cooling-off protections.
- Document your cancellation and refund requests and cite ECTA and CPA where appropriate when dealing with support or your bank.
Customer experiences
Positive feedback
Some users report the app helped with meal planning and modest weight loss, finding the menus and guidance useful for lifestyle change.
Positive experiences tend to focus on ease of meal planning and usefulness of recipes.
Negative feedback
- Many users report unexpected auto-renewals and hidden subscription charges with difficulty cancelling.
- Numerous complaints of being unable to obtain refunds even after cancelling promptly.
- Customer service is often described as unresponsive or automated, and some users call the service deceptive or a scam due to poor transparency.
Documentation checklist
Before you contact support
- Subscription confirmation email or receipt showing purchase date and plan.
- Screenshot or record of subscription details in App Store / Google Play or web account.
- Proof of payment (bank or card statement) showing Medieats charges.
When you submit a cancellation/refund request
- Copy of your written cancellation request (email or letter) and any reply from Medieats.
- Reference numbers, dates and names of any support staff you communicated with.
- Keep all records for at least 90 days in case you need to escalate to your bank or a consumer body.
Common mistakes
Assuming the app provider will cancel platform subscriptions
Many consumers try to cancel by emailing Medieats while their subscription was billed via Apple or Google.
That does not stop platform auto-renewal; you must cancel through your Apple ID or Google Play subscriptions if purchased there.
Not keeping proof of cancellation
Failing to save written cancellation confirmations or screenshots makes it hard to dispute continued billing.
Always keep copies of emails, in-app cancellation confirmations, and bank statements showing charges.
Comparative recap
Key points at a glance
| Aspect | App Store / Google Play | Medieats web |
|---|---|---|
| How to cancel | Cancel via Apple ID or Google Play subscriptions | Email support@medieats.com in writing and request confirmation |
| Refund process | Request refund from Apple or Google; Medieats cannot process | Web refunds often reported as denied; request written decision |
| South African rights | ECTA 7-day cooling-off (refund within 30 days); CPA 5 business days for direct marketing (refund within 15 business days) | |
After cancelling
Immediate actions
- Keep written cancellation confirmation and monitor your card or bank statement for at least one billing cycle.
- If billed after cancellation, gather proof and contact your payment provider to dispute the charge if necessary.
Escalation and further steps
If Medieats refuses a lawful refund under South African cooling-off rights, consider lodging a complaint with local consumer protection authorities or seeking advice from your bank.
Keep a complete file of communications, receipts and screenshots to support any escalation you pursue.
Address
Company postal address
447 Sutter St, Suite 405, San Francisco, CA 94108, United States
Support contact
Email for cancellation and support requests: support@medieats.com