Cancellation Noice: Easy Method

What is Noice

Overview

Noice is a subscription-based audio platform offering podcasts, audiobooks, and curated audio shows. It connects users to a range of Indonesian and international audio content through apps and web access.

Service scope

Noice provides on-demand listening, exclusive series, and premium content behind a subscription wall. Access levels and features depend on the subscription plan and platform used.

How to cancel Noice

From the mobile app

• Open the Noice app on your device and sign in to your account.
• Go to your profile or account settings, then find "Subscription" or "Manage subscription."
• Follow the in-app prompts to cancel; confirm cancellation when requested.
• Keep a screenshot or confirmation message for your records.

From a web browser or third-party store

• Sign in at the Noice website account page and locate subscription settings.
• If you subscribed via Apple App Store or Google Play, cancel through that store's subscription management.
• Confirm cancellation and note the effective end date shown by the store or Noice.
• Save any confirmation emails or screenshots as proof.

What happens when you cancel

Access after cancellation

After cancellation you generally retain access until the end of your current billing period. Access to premium or exclusive content usually ends when the paid period expires.

Account and data

Cancelling a subscription typically does not delete your account or listening history. Your profile and saved items may remain unless you request account deletion.

Will I get a refund?

Standard refund position

Refunds are not guaranteed and depend on how and where you purchased the subscription. Many digital subscriptions are non-refundable after use.

Exceptions and steps to request

• If you were charged in error, contact the store (App Store / Google Play) or Noice support with proof.
• If you experience unauthorized charges, contact your bank or card issuer immediately to dispute the charge.
• Keep screenshots, receipts, and dates to support any refund request.

Noice plans and pricing

Pricing availability

No verified public pricing data is available for Noice in the provided sources. Contact Noice directly for current plan prices and local offers in South Africa.

Contact for exact pricing

Because pricing can vary by region, platform, and promotions, ask Noice support or check the app store listing for the price charged to your account.

Your consumer rights in South Africa

Basic protections

South African consumers are protected by national consumer laws that address unfair practices, defective products, and misleading terms. These laws also cover services to a degree.

Actions you can take

• Keep receipts and proof of transactions for disputes.
• Contact the service provider first to seek resolution.
• If unresolved, you may lodge a complaint with consumer protection bodies or consider alternative dispute resolutions or small claims avenues.

Customer experiences

Common positive feedback

Many users praise the variety of content and exclusive shows available on Noice. The app experience and curated playlists are often cited as strengths.

Common issues reported

Customers sometimes report difficulties with cancellation, inconsistent billing across app stores, or unclear refund outcomes. Keep documentation to resolve such issues more easily.

Documentation checklist

Essential items to gather

• Account email and username used for Noice.
• Subscription receipts or billing statements showing charges.
• Screenshots of subscription status, cancellation confirmation, or errors.

Optional but helpful items

• Correspondence with Noice support (emails or chat transcripts).
• Payment method details (last four digits of card, bank reference number).

Common mistakes

Cancelling in the wrong place

Example: Cancelling inside the app but the subscription was billed through Google Play or the App Store. The subscription remains active unless cancelled from the store that billed you.

Not saving confirmation

Example: Confirming cancellation but not saving a confirmation screenshot or email. Without proof, disputes about the cancellation date and billing can be harder to resolve.

Comparative recap

Quick feature comparison

How to use the recap

Use this table to decide when to cancel based on the remaining value in your billing period.

Check where you subscribed (app store vs Noice website) to choose the correct cancellation path.

After cancelling

Confirm and monitor

After cancelling, watch your email and payment statements to confirm that no further charges occur. Retain any confirmation messages as proof.

Where to get more help

Use the Noice app’s help or settings section to find in-app support options. If you used a third-party store, use that store’s subscription management or support for billing disputes.

Address

Primary office

Jl. H. R. Rasuna Said No.Kav. 04 Blok X 1, Kuningan Timur, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia

How to contact in writing

For formal written complaints or mailed correspondence, use the address above and include account details, dates of charge, and supporting documentation.