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Cancel PEOPLEFINDER
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Peoplefinder service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Peoplefinder: Easy Method
What is Peoplefinder
Overview
Peoplefinder is an online people-search service that lets users look up individuals using names, phone numbers, locations and public records.
The service provides searchable reports and subscription-based access to its database and paid features.
Primary uses
People use the service to find contact information, verify identities, or gather public-record details for personal or business reasons.
Availability, features and billing are governed by Peoplefinder's terms and refund policy.
How to cancel Peoplefinder
Cancel via website
- Log into your Peoplefinder account.
- Go to "Your Account" or "Manage Account" and choose "Cancel Membership" or "Cancel Subscription".
- Confirm cancellation and keep any confirmation message or email for your records.
- See Peoplefinder terms for billing and cancellation details: Peoplefinder Terms & Conditions.
Cancel via mobile stores or phone
- Android: Open Google Play → Profile → Payments & Subscriptions → Subscriptions → select PeopleFinders → Cancel subscription. Deleting the app does not cancel billing. (Source: 19pine.ai.)
- iOS: On iPhone open Settings → tap your Apple ID → Subscriptions → select PeopleFinders → Cancel Subscription. Apple handles billing for App Store purchases. (Source: 19pine.ai.)
- Phone: Call PeopleFinders Customer Care at 800‑718‑18997 during business hours and request cancellation; ask for a confirmation code or email. (Source: TheCyberArc.)
What happens when you cancel
Access after cancellation
Access typically continues until the end of your current paid period unless otherwise stated in your account details.
After the billing period ends you will lose access to subscription-only features and reports.
Renewal and data
Automatic renewal stops once cancellation is processed, so you should receive confirmation that no future payments will be taken.
Your account data and any downloaded reports may be retained per Peoplefinder's policies; save any records you need before cancellation completes.
Will I get a refund?
Standard refund policy
Peoplefinder's Terms and Conditions state there are generally no refunds if a subscription was not cancelled before renewal.
Refer directly to the official refund policy for the precise wording: Peoplefinder Refund Policy.
Exceptions and processing
- Refunds may be issued if requested within 14 days of the transaction and a valid reason is provided (for example, an empty report or duplicate charge).
- Refunds are not issued for report inaccuracies, incomplete or delayed reports, or failure to cancel prior to renewal.
- Partial refunds may be granted if a subscription has already been activated (cost of one full report may be deducted).
- Refund requests are reviewed within about 10 business days and refunds are issued to the original payment method when possible.
Peoplefinder plans and pricing
Notes about listed pricing
No single Peoplefinder plan with South African ZAR pricing is published on the main site.
The table below lists similarly named mobile app in-app pricing found for South African app stores; confirm the exact vendor and product before purchase.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| TruthSearch: AI People Finder - Weekly VIP | R149.99 | Weekly | Premium features via in-app purchase |
| TruthSearch: AI People Finder - Monthly VIP | R199.99 | Monthly | Premium features via in-app purchase |
| TruthSearch: AI People Finder - Yearly VIP | R399.99 - R599.99 | Yearly | Premium features via in-app purchase |
| TruthSearch: AI People Finder - Lifetime VIP | R699.99 - R1,199.99 | Lifetime | Premium features via in-app purchase |
| Deepsearch AI: People Finder - Pro Week | R199.99 | Weekly | Pro features via in-app purchase |
| Deepsearch AI: People Finder - Pro Month | R799.99 | Monthly | Pro features via in-app purchase |
Your consumer rights in South Africa
Key protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, reasonable and honest dealings and accurate product descriptions.
The CPA may give consumers rights against unfair contract terms or defective services even when a supplier's terms say "no refunds".
How this applies to Peoplefinder
- If the service was defective, misrepresented or not provided as promised, CPA protections may override a blanket "no refunds" clause.
- Keep records (screenshots, invoices, communication) to support any complaint to the supplier or to authorities under the CPA.
Customer experiences
Positive feedback
Some users report helpful and professional customer service agents who resolved issues quickly.
Positive reviews highlight courteous support in individual cases. (See Trustpilot for examples: Trustpilot - Peoplefinders.)
Negative feedback
- Many complaints involve unexpected recurring charges after a trial or one-time use.
- Users report difficulties cancelling subscriptions and obtaining refunds, sometimes receiving automated or slow responses.
- There are reports of inaccurate or incomplete reports and charges for services not rendered.
Documentation checklist
Before contacting support
- Account email or username used with Peoplefinder.
- Transaction ID, billing date and amount charged (bank or card statement screenshot).
- Any confirmation emails or cancellation attempts and timestamps.
For refund or dispute requests
- Evidence of empty, duplicate, or inaccurate reports (screenshots or downloaded reports).
- Phone call reference numbers or agent names, if available.
- Clear written request stating desired outcome (cancel, refund, partial refund).
Common mistakes
Deleting the app instead of cancelling
Deleting the mobile app does not stop payments. Subscriptions are billed through the app store or vendor and must be cancelled there.
Always cancel the subscription in Google Play, the App Store, or the Peoplefinder website - then delete the app if you wish.
Missing confirmation and timing errors
Not saving a cancellation confirmation can leave you without proof if charges recur.
Allow time for processing; cancelling too close to a renewal date can result in an additional charge if the cancellation wasn't processed beforehand.
Comparative recap
Quick comparison
| Feature | Peoplefinder (web/app) | Typical similarly named apps | 期間 |
|---|---|---|---|
| Primary cancellation routes | Website account cancel, app-store cancel, phone support | App-store cancel or in-app subscription management | Varies |
| Refund policy | No general refunds; possible within 14 days for specific reasons | Often trial-period refunds or store-managed refunds | Varies |
| Customer complaints | Recurring charges and refund difficulties reported | Similar issues reported for some third-party apps | Varies |
After cancelling
What to do next
- Save your cancellation confirmation email or screenshot of the confirmation page.
- Monitor your bank or card statement for any unexpected charges in the next billing cycle.
Where to find official information
Review Peoplefinder's official terms and refund policy for full details and procedures: Terms & Conditions, Refund Policy.
If you experience problems with cancellation or refunds, keep documentation and consider citing South African consumer protections when you escalate the matter.
Address
Registered location
Peoplefinder (South Africa) listed contact address:
2 Audas Street, Audas Estate, Cape Town, 7130, South Africa
Contact considerations
If you need phone support use the published customer care number and request a confirmation code for your cancellation. (Reference: How to cancel guide.)