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Cancel PINNEDFUN
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pinnedfun service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pinnedfun: Easy Method
What is Pinnedfun
Service overview
Pinnedfun is an online service that connects creators and fans using personalised, virtual interactions and subscription-style content delivery. It is associated with Pinned SA, the operator of Pinned.co.za in South Africa.
Primary features
Features typically include exclusive content, direct messages or requests, and merchandise purchases through the Pinned platform. Subscriptions and one-off purchases are handled via the Pinned website storefront.
How to cancel Pinnedfun
Cancel a web purchase
- Send written notice by email to sales@pinned.co.za within 7 days of ordering to cancel a transaction placed on the Pinned.co.za site.
- If returning merchandise, do so within 7 working days of receipt and meet the specified conditions (unused, original packaging and tags).
- Be aware that clearance sale items are non-returnable.
Cancel via app stores or other platforms
- App Store and Google Play cancellation mechanisms are not specified by Pinned; follow the relevant app-store subscription cancellation steps if you subscribed through those platforms.
- If unsure, contact sales@pinned.co.za for guidance and confirm whether the purchase was handled by Pinned or by the app store provider.
What happens when you cancel
Access and content
On cancellation, access to creator-only content or active subscriptions is typically stopped at the end of the current paid period or immediately depending on the transaction type. Digital content already delivered may remain subject to the platform's terms.
Order fulfilment and data
If an order has not been shipped, Pinned may cancel the order and offer a refund or substitution. Your personal data will be retained as required by the company’s policies for transaction records and legal compliance.
Will I get a refund?
Standard refund policy
Refunds or exchanges are available for faulty, damaged, or incorrectly supplied items when you notify Pinned within 7 days of ordering and return the goods within 7 working days. Items must be unused and returned in original packaging with tags.
Exceptions and costs
- Clearance sale items are non-returnable and are excluded from refunds.
- Customers are responsible for return shipping costs (both sending and return), unless Pinned cannot fulfil the order.
- If Pinned cannot fulfil an order, you are entitled to a full refund or an option to substitute or backorder the item.
Pinnedfun plans and pricing
How pricing is provided
No public pricing for Pinnedfun subscriptions or plans was found in the available 2024/2025 data. For accurate plan costs, contact the Pinned sales team or check the Pinned.co.za storefront.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Standard subscription | Contact for pricing | Contact for pricing |
| Creator pack / Merchandise | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off period
South African law provides a 7-day cooling-off period for many online purchases, allowing you to cancel and receive a full refund if goods are returned unused and in original condition. Pinned’s written cancellation window matches this 7-day period for website orders.
Faulty goods and statutory remedies
Under the Consumer Protection Act, you may return faulty or misdescribed goods within 6 months for repair, replacement, or refund. If Pinned cannot fulfil an order, you are entitled to a full refund or alternatives as communicated by the seller.
Customer experiences
Positive feedback summary
Some forum users praised fast delivery and good service, mentioning next-day delivery and free-shipping thresholds for qualifying orders. Pinned's terms reference quick processing times and courier delivery arrangements.
Negative feedback summary
Other reports describe frustrations with issue resolution, including alleged miscommunications about incorrect items and slow or unsatisfactory remediation. These instances underline the importance of retaining order records and timely contact.
Documentation checklist
Required purchase details
- Order number and date of purchase.
- Proof of purchase (receipt, invoice or bank statement).
- Full contact details (name, email, phone).
Return evidence
- Photos of the item showing faults or damage.
- Photos of original packaging and tags if returning goods.
- Written reason for return and desired remedy (refund, exchange, repair).
Common mistakes
Missing the cancellation window
A common error is waiting longer than the 7-day cancellation/notification period. Late requests may be refused if they fall outside Pinned’s stated timeframe or the statutory windows.
Poor return preparation
Another frequent mistake is sending back items without original packaging, tags, or clear photos. Returns without supporting evidence can delay or invalidate refunds and exchanges.
Comparative recap
Quick platform comparison
| Platform | Cancellation method | Refund / Return window | Return shipping |
|---|---|---|---|
| Web (Pinned.co.za) | Written notice by email to sales@pinned.co.za within 7 days | Notify within 7 days; return within 7 working days | Customer pays send and return shipping unless seller cannot fulfil order |
| App Store / Google Play | Not specified by Pinned; follow app-store cancellation procedures | Not specified by Pinned; app-store rules may apply | Not specified; check app-store policy or contact Pinned |
After cancelling
Monitoring refunds
After a cancellation is accepted, allow a reasonable processing time for refunds to appear on your statement. Bank processing times vary; retain proof of the refund communication.
Escalation and further help
- If you do not receive a response, re-send your written notice and include all checklist documents.
- If the issue remains unresolved, you may seek guidance from South African consumer-protection resources or consider formal dispute channels.
Address
Postal contact
PO Box 3333, Rivonia, Johannesburg, 2128, South Africa
Email contact
For cancellations, returns and queries: sales@pinned.co.za