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Cancel SHIFT
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Shift service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shift: Easy Method
What is Shift
Overview
Shift is a subscription-based desktop and web application that consolidates multiple email accounts and productivity tools into a single interface.
It is used to manage communications and workflows, and is offered with paid subscription tiers and team plans.
Who uses it
Individuals and teams use Shift to reduce tab clutter, integrate apps like Google Drive and Calendar, and centralise accounts.
Users range from solo professionals to small teams purchasing annual licences for shared management features.
How to cancel Shift
Via the web portal
- Log in at shift.com/account.
- Go to Subscription → Cancel Subscription and follow the on-screen prompts to confirm cancellation.
- Cancel before the next billing term to prevent automatic renewal.
Via the desktop app
- Open the desktop app and navigate to Settings → Billing → Cancel Subscription.
- Follow the prompts; make sure cancellation completes before the next billing date.
- Shift sends renewal reminders at 30, 14 and 5 days before expiry to help you remember.
Support request option
- If you cannot cancel through the portal or app, contact support via the account portal and request cancellation.
- Keep receipts, account email, and subscription start/renewal dates handy for verification.
What happens when you cancel
Access and service
After cancellation you retain access to the paid tier until the end of your current subscription term.
No immediate loss of features occurs mid-term; services continue until the billing period expires.
Billing and renewal
Cancellation prevents future automatic renewals if completed before the next billing term.
Renewal notifications are sent 30, 14 and 5 days before expiry to remind you to act if needed.
Data and account retention
Your account data remains accessible per Shift's account policies; export important data before the end of your term if needed.
If you need specific data-retention details, check your account settings or contact support for guidance.
Will I get a refund?
14-day money-back guarantee
- New subscriptions are eligible for a 14-day money-back guarantee from the subscription start date.
- To request a refund, submit a request via your account portal or contact support within 14 days.
Exceptions and timing
- Subscription renewals are not eligible for the 14-day refund guarantee.
- No prorated refunds are provided for unused time if you cancel mid-term; you keep access until term end.
Processing
- Refunds are processed to the original payment method and can take up to 10 business days to appear.
- For full terms, see the official subscription policy.
Official policy: Shift Subscription Terms.
Shift plans and pricing
Official listed plan
Official Shift pricing is shown in USD; exact ZAR cost depends on the exchange rate at the time of purchase.
The table below summarises the publicly listed annual team plan and an approximate ZAR estimate.
| Plan | Price (USD) | Price (approx. ZAR) | 期間 | Features |
|---|---|---|---|---|
| Shift for Teams | US$149.00 | approx. R2,756.50 | 年間 | Full Shift Advanced features plus team management and shared billing |
Notes on pricing
- Official pricing is listed in USD only; the ZAR figure is an approximate conversion based on an estimated exchange rate.
- For current USD prices and billing details, consult the official subscription terms.
Your consumer rights in South Africa
Cooling-off and refunds
Shift offers a voluntary 14-day money-back guarantee for new subscriptions; this is a commercial policy rather than a statutory right.
Renewals are not covered by the 14-day guarantee, so check renewal dates and reminders.
Prorated refunds and cancellations
Shift does not provide prorated refunds for unused time after cancellation; access remains until the end of the billing period.
Make cancellation decisions before the next billing term to avoid unwanted renewals.
Notifications and dispute options
Shift provides renewal reminders (30, 14 and 5 days) to help you avoid accidental renewals.
If you have a dispute, collect documentation and contact Shift support; for unresolved disputes consider local consumer protection channels.
Customer experiences
Positive feedback
- Users report that Shift consolidates multiple email accounts and productivity apps, which can improve workflow efficiency.
- Some reviewers note reduced CPU usage versus many browser tabs and good integration with services like Google Drive and Calendar.
Negative feedback
- Several users report bugs, freezing, crashes and high CPU/memory use on Mac and PC devices.
- Customer support reviews sometimes describe limited troubleshooting beyond suggesting reinstalls or clearing data.
Sample user reviews are available at: GetApp - Shift reviews.
Documentation checklist
Before contacting support
- Account email and username used for the subscription.
- Order number or subscription start and renewal dates.
- Screenshots showing billing, subscription status, and any error messages.
What to include in a refund or cancellation request
- Clear request (cancel subscription or request refund) and the reason for the request.
- If claiming the 14-day refund, provide the subscription start date and proof of purchase.
- Preferred contact method and original payment method details for refund processing.
Common mistakes
Timing errors
Cancelling after the next billing date often results in an unwanted renewal; always cancel before the next term to prevent charges.
Relying on memory instead of the renewal reminders can cause missed cancellation windows.
Refund expectation errors
Expecting a prorated refund when cancelling mid-term is a common misconception; Shift does not offer prorated refunds.
Renewals are not eligible for the 14-day money-back guarantee, so many users assume refunds apply when they do not.
Comparative recap
Key comparisons at a glance
The table below summarises main points about pricing, refunds and access after cancellation for quick reference.
| Feature | Shift | Notes | 期間 |
|---|---|---|---|
| Price (team plan) | US$149.00 (approx. R2,756.50) | Official price listed in USD; ZAR estimate varies with exchange rate. | 年間 |
| Refund eligibility | 14-day money-back for new subscriptions; renewals excluded | Refunds processed to original payment method within ~10 business days. | 年間 |
| Access after cancel | Access retained until end of paid term | No prorated refunds for unused time. | 年間 |
| Renewal notifications | 30, 14 and 5 days before renewal | Multiple reminders to give time to act before auto-renewal. | 年間 |
After cancelling
Immediate actions
- Confirm cancellation in your account and save confirmation screenshots or emails.
- Export any account data or settings you need before the subscription term ends.
- Uninstall apps if you no longer need them, or switch to a free tier if available.
Useful links and contacts
- Subscription terms and cancellation policy: Shift Subscription Terms.
- User reviews and community feedback: GetApp - Shift reviews.
Address
Registered address
Futurespace, Nicol on Main Office Park, 2 Bruton Road, Bryanston, Gauteng, 2191, Republic of South Africa.
Contact note
Use your account portal or the official support channels for changes to subscriptions and refund requests.
Keep records of communications and reference subscription terms when raising disputes.